MARUTAMACHI Crystal Hotel

3.0 star property

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Photo gallery for MARUTAMACHI Crystal Hotel

Property entrance
A hotel room with two beds, a desk, a television, and a patterned wall.
Exterior
Free WiFi, bed sheets
Breakfast area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
25 Marutacho, Kyoto, Kyoto, 604-0077
  • Place, Nijō Castle
    ‪12 min walk‬
  • Place, Kyoto Imperial Palace
    ‪14 min walk‬
  • Place, Nishiki Market
    ‪7 min drive‬

Room options

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

Deluxe Triple Room

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Kyoto

Located in Central Kyoto within a short walk of Nijō Castle, MARUTAMACHI Crystal Hotel is within a mile (2 km) of other popular sights such as Kawaramachi Street. The 30 rooms at this 3-star hotel include refrigerators, flat-screen TVs, and soaking bathtubs.

What's nearby

  • Nijō Castle - 12 min walk - 0.7 miles
  • Kyoto International Manga Museum - 13 min walk - 0.7 miles
  • Kyoto Imperial Palace - 14 min walk - 0.8 miles
  • Kawaramachi Street - 18 min walk - 1.0 mile
  • Nishiki Market - 7 min drive - 1.5 miles

Getting around

  • Marutamachi Station - 8 min walk
  • Nijo Station - 19 min walk
  • Itami Airport (ITM) - 61 min drive

Restaurants

  • ‪モスバーガー - ‬1 min walk
  • ‪餃子の王将 - ‬2 min walk
  • ‪CoCo壱番屋 堀川丸太町店 - ‬2 min walk
  • ‪元祖からあげ本舗 ほりまる - ‬1 min walk
  • ‪お食事処 やまびこ - ‬3 min walk

About this property

MARUTAMACHI Crystal Hotel

Guests of MARUTAMACHI Crystal Hotel enjoy free WiFi in public areas, microwave in a common area, and a vending machine. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.
Guests can expect free WiFi and flat-screen TVs. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Refrigerators are also included.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 4 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

MARUTAMACHI Crystal Hotel Kyoto
MARUTAMACHI Crystal Kyoto
MARUTAMACHI Crystal
Marutamachi Crystal
MARUTAMACHI Crystal Hotel Hotel
MARUTAMACHI Crystal Hotel Kyoto
MARUTAMACHI Crystal Hotel Hotel Kyoto

Frequently asked questions

What's there to see close to MARUTAMACHI Crystal Hotel?

This hotel is situated in Central Kyoto within a short 19-minute walk of Kawaramachi Street and also 11 minutes on foot from Nijō Castle. You'll also find Kyoto Imperial Palace and Shijo Street less than a mile away.

Will I be able to park at MARUTAMACHI Crystal Hotel?

No, there isn't parking at this hotel.

Does MARUTAMACHI Crystal Hotel include a casino at the property?

No, MARUTAMACHI Crystal Hotel doesn't have a casino.

Is there an indoor pool at MARUTAMACHI Crystal Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about MARUTAMACHI Crystal Hotel?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and slippers as well as a 24-hour front desk.

Does MARUTAMACHI Crystal Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does MARUTAMACHI Crystal Hotel have a restaurant with a breakfast menu?

No, MARUTAMACHI Crystal Hotel doesn't have a restaurant that serves breakfast.

Does MARUTAMACHI Crystal Hotel allow pets to stay for free?

No, pets aren't allowed at MARUTAMACHI Crystal Hotel though service animals are welcome.

Does MARUTAMACHI Crystal Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to MARUTAMACHI Crystal Hotel?

The closest major airport to MARUTAMACHI Crystal Hotel is Itami Airport (ITM), which is 29.1 mi away (61 minutes by car).

Can I book a room with a balcony at MARUTAMACHI Crystal Hotel?

No, there aren't any guestrooms with balconies at MARUTAMACHI Crystal Hotel.

MARUTAMACHI Crystal Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

YUKO

Liked: Cleanliness, amenities, property conditions & facilities
必要最低限のアメニティも有りスタッフの方も丁寧に対応していただきました。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Daisuke

Liked: Cleanliness, property conditions & facilities
お城があり、GOOD
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lucía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and rates. The room is a bit on the smaller side, but very convenient to use.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

ビジネスで1泊しました。地下鉄の駅からは少し歩きますが便利な場所にあるため、外出する際のストレスはありませんでした。非常に新しいホテルなのですべてが清潔でした。コストパフォーマンスは高いと思います。
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are a little small for people over 6 feet tall. Great location. Very friendly staff.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though small room and no functional windows, it offers a good bathroom and things you need to have a comfortable night sleep. Taking the bus can reach most sights conveniently without transfers.
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Hyeong Ho

Liked: Cleanliness, property conditions & facilities, room comfort

전반적으로 정말 좋은데 한가지가...

제가 갔을때 기준으로 체크인이 4시라 조금 늦은 경향이 있고요 건물 자체는 깔끔하고 건물 전체가 금연구역입니다. 욕실도 너무 작지 않았고 방도 좋았어요 개인적으로 아침 조식이 생각보다 괜찮아서 깜짝 놀랐어요 안먹으면 정말 손해라 생각되요 주변에 간단한 밥집이 있고 편의점도 가까워요 버스정류장도 가깝고 니조성까지는 걸어갈만 해요 다만 모든방이 그렇지는 않겠지만 창문이 오픈이 안됩니다. 환기가 힘들고 채광이 그리 좋지는 않아요 마지막으로 정말 큰 단점은 주변에 병원이 있어서 구급차가 많이 다녀요 방음이 안되서 예민하신 분들은 밤에 주무시기 힘들 수도 있을것 같아요
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

道路の騒音が聞こえるが許容範囲

新しいホテルで設備や寝具は良好。ただし道路の騒音が聞こえるのが難点。耳栓で対応できるのでまあ許容範囲かな。朝食は無料と思えば納得できるが・・・。総じて価格相応の清潔なビジネスホテル。
Stayed 1 night in Oct 2018
Verified

8/10 Good

Ako

Liked: Staff & service, property conditions & facilities
I enioyed how centeal the location is. The breakfast was not the best and they missed our room for housekeeping one of the three days we were there.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities

Correct pour un court séjour

Hôtel propre personnels gentils. Pour ma part lit très dur et petit déjeuner peu de choix pas de lait chaud pas de beurre pas de confiture rien à tartiner sur le pain ! Bus à proximité pour se rendre sur les sites touristiques
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Nice

Great staff, good location
Stayed 7 nights in Sep 2018
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Kyoto

El hotel es pequeño pero muy cómodo. El servicio excelente y el desayuno delicioso y variado.
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の掃除がされておらず、スタッフの対応も最悪。 二度と泊まらない。 朝ごはんも味噌汁売り切れて補充もされていなかった。
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

Our stay there was really great! Except we were there since 7am (we took a night bus from Tokyo), and we can't check in until 4pm, even if the room was certainly ready before. Not a lot of choice for vegetarian/vegan people during breakfast except bread and jam. Close to the bus and subway. Really clean, big and value for money. Will certainly come back.
Stayed 4 nights in Jul 2018
Verified

4/10 Poor

takuma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Inexperienced and shy staffs

Staffs are okay, but apparently not experienced. While staying two nights, I didn't feel hospitality and reliability from staff at all.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to the palace and transport. Good breakfast. English a little limited but can handle the basics. Turn left out of the entrance and a number of restaurants are within walking distance.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel in a good location

+ new hotel + great location with easy access to local transport - strict check in/check out times - limited time for breakfast (7-830am)
Stayed 1 night in Jul 2018
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Very new hotel on great location. Easy to get around from the hotel with bus stops and tube stations nearby. The only downsides were the strict check in/check out times and the limited time for breakfast (7-830am)
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

市街地にある便利なホテル

開店したばかりだからか、非常に清潔でした。サービスも大満足でしら。コストパフォーマンスよくて、おすすめです。
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Sachiko

Stayed 1 night in Nov 2025
Verified

8/10 Good

WAKAKO

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yoichiro

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

akiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

yuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019