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Smile Hotel Kyoto-shijo

3.0 star property
Hotel with a 24-hour front desk, near Nijō Castle

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Photo gallery for Smile Hotel Kyoto-shijo

Triple Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Front of property
Lobby
Reception
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
59-61 Nishinotoin, Shijo, Shimogyo-ku, Kyoto, Kyoto, 600-8494
  • Place, Shijo Street
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Place, Nijō Castle
    ‪15 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪57 min drive‬

Room options

View all photos for Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room, Non Smoking

8.2 out of 10
Very good
(57 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 178 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Triple Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 430 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Quadruple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Quadruple Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 6
  • 4 Twin Beds

View all photos for Semi Double Room - Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Semi Double Room - Non Smoking

  • Sleeps 2

View all photos for Single Room - Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room - Non Smoking

  • Sleeps 1

View all photos for Standard Twin - Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin - Non Smoking

  • Sleeps 3

View all photos for Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

Premium bedding, down comforters, desk, blackout drapes

Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

8.4 out of 10
Very good
(15 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Royal Twin - Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Royal Twin - Non Smoking

  • Sleeps 2

View all photos for Standard Double - Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double - Non Smoking

  • Sleeps 2

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About the neighborhood

Kyoto

Located in Shimogyo Ward within a mile (2 km) of Nijō Castle, Smile Hotel Kyoto-shijo is within 2 miles (3 km) of other popular sights such as Gion Corner. The 140 rooms at this 3-star hotel include refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Shijo Street - 1 min walk - 0.0 miles
  • Sanjo Street - 7 min walk - 0.4 miles
  • Nishiki Market - 10 min walk - 0.6 miles
  • Nijō Castle - 15 min walk - 0.8 miles
  • Kawaramachi Street - 17 min walk - 0.9 miles

Getting around

  • Karasuma Station - 5 min walk
  • Nijojo-mae Station - 14 min walk
  • Kansai Intl. Airport (KIX) - 91 min drive

Restaurants

  • ‪京都肉食堂 - ‬2 min walk
  • ‪ハンバーグラボ - ‬1 min walk
  • ‪クロワ ルース - ‬2 min walk
  • ‪Charcoal - ‬2 min walk
  • ‪赤まる - ‬3 min walk

About this property

Smile Hotel Kyoto-shijo

Hotel with a 24-hour front desk, near Nijō Castle
Smile Hotel Kyoto-shijo features free WiFi in public areas, free newspapers, and laundry facilities. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a reception hall and a vending machine.
Guests can expect to find free WiFi and 26-inch flat-screen TVs with digital channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Refrigerators, electric kettles, and phones are also standard. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 10 buildings
  • 8 floors
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Air conditioning may be restricted to certain hours from October 19 to April 08 in accordance with national or local laws.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Oaks Kyoto
Hotel Oaks Kyoto Shijo
Hotel Oaks Shijo
Oaks Hotel Kyoto
Oaks Kyoto Shijo
Oaks Kyoto Shijo Hotel
Oaks Shijo
Smile Hotel Kyoto-shijo
Smile Kyoto-shijo
Smile Hotel
Smile Hotel Kyoto shijo
Smile Hotel Kyoto-shijo Hotel
Smile Hotel Kyoto-shijo Kyoto
Smile Hotel Kyoto-shijo Hotel Kyoto

Frequently asked questions

What can I see close to Smile Hotel Kyoto-shijo?

This hotel is situated in Shimogyo Ward within a short 1-minute walk of Shijo Street and also 10 minutes on foot from Nishiki Market. You'll also find Nijō Castle and Pontocho Alley less than a mile away.

Will I be able to park at Smile Hotel Kyoto-shijo?

No, there isn't parking available at the hotel.

Does Smile Hotel Kyoto-shijo include a casino?

No, Smile Hotel Kyoto-shijo doesn't have a casino.

Will I find an indoor pool at Smile Hotel Kyoto-shijo?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Smile Hotel Kyoto-shijo?

Amenities that appeal to couples at this hotel include a soaking tub, premium bedding, and bathrobes.

Does Smile Hotel Kyoto-shijo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Smile Hotel Kyoto-shijo have a restaurant that serves breakfast?

Smile Hotel Kyoto-shijo offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Smile Hotel Kyoto-shijo allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Kyoto-shijo.

Are there connecting rooms at Smile Hotel Kyoto-shijo?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Smile Hotel Kyoto-shijo?

The closest major airport to Smile Hotel Kyoto-shijo is Itami Airport (ITM), which is about 23.1 mi away.

Can I book a room with a balcony at Smile Hotel Kyoto-shijo?

No, you won't find guestrooms with balconies at Smile Hotel Kyoto-shijo.

Smile Hotel Kyoto-shijo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 415 out of 1009 reviews
Rating 8 - Good. 392 out of 1009 reviews
Rating 6 - Okay. 154 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Needs new appliances
Stayed 2 nights in Aug 2025

10/10 Excellent

Efrain

Stayed 4 nights in Jul 2025

6/10 Okay

MARIBEL

Traveled with family
Our first night we were tired and quickly dropped our bags and went to sleep. In the morning my sisters goes to shower and finds bugs. Then she starts to freak out because now she was bit. They were mosquitoes in the room then my daughter wakes up and she has more bites. So, that was our introduction to the Smile hotel. I requested a refund but then I had to retract because we are already there; it’s too late to get another room. So we requested a different room. We had already had the bad experience so it just put a damper on our vacation. In addition the hotel is very dated. The location is great though; very central to and simple to take day trips to Osaka, Narra, Hiroshima and different locations.
Stayed 10 nights in Jul 2025

8/10 Good

NARIMAN, Beppu shi

Liked: Staff & service, property conditions & facilities
Reasonable charge. the hotel is close to karasuma station, walkable to gion area, and shopping distrik of kyoto.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sam, Markham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, extremely friendly staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Viet

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Small, but clean and staff were nice and also very fluent in english
Stayed 17 nights in Jun 2025

6/10 Okay

Martin

Liked: Staff & service
Older budget hotel in the central district of Kyoto. Accessable via subway from Kyoto station but could be a problem if you have lots of luggage. Hotel needs renovation as it’s about thirty years old, attententive staff is pleasant and accommodating. As for the room, average old school Japanese. Air con works and has old deep soaking tub. I would not recommend first time foreign tourists to stay here.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay/location

Great location, helpful staff
Stayed 1 night in Jun 2025

6/10 Okay

Ricardo, Hagatna

Traveled with family
Kind of old, bathroom needed an upgrade
Stayed 4 nights in Jun 2025

10/10 Excellent

Megha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Smooth stat
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Nothing special but everything you need.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gillian, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. 10 minute walk to the market. Close to train station. Staff were very friendly.
Stayed 4 nights in May 2025

8/10 Good

Ressie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front Desk Staff were nice and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Liquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was pretty nice & rooms were always kept clean. Would visit again
Stayed 10 nights in May 2025

10/10 Excellent

Joshua

Stayed 4 nights in May 2025

8/10 Good

lucy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Big rooms, friendly staff and good location
Stayed 3 nights in May 2025

6/10 Okay

Sergey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japan one of the few countries where I can walk around without getting jumped or robbed at the same time
Stayed 14 nights in Apr 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location if you want a place with equal distance to most attraction. Pretty close to a the Kyoto Pokemon Center too. Staff is great and most of the times there's a bilingual staff present.
Stayed 1 night in Mar 2025

6/10 Okay

CAITLIN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Reece

Liked: Staff & service, property conditions & facilities
The staff were accomdating to our questions and needs. The room and bed was much too small for two people. We also booked a small room, and would not make that mistake again.
Stayed 5 nights in Apr 2025

6/10 Okay

Sierra, North Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service
Property was located in a good area. Check in was easy and the staff was nice. Upon checking in we noticed that there was a large area in the shower where the wallpaper or something was coming off. We notified staff and they said they will make note of it. Our only complaint really was that they have 2 washers and 2 dryers and one combined washer dryer unit. When we went to wash our clothes we they came out with a weird smell and no matter how many times we dried it they would never dry so we ended up having to take them to a laundromat to rewash and dry them.
Stayed 2 nights in Apr 2025

10/10 Excellent

YONG, JERICHO

Stayed 4 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

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