See all properties

Extended Stay America Suites Knoxville West Hills

Property class: 2.5

Choose dates to view prices

Photo gallery for Extended Stay America Suites Knoxville West Hills

A hotel room with a bed, a chair, a dresser, and a nightstand.
A coffee station with a coffee machine, a mirror, and a counter with snacks.
A hotel with a stone facade, a lobby entrance, and a parking area.
A hotel room with a desk, two chairs, a television, a lamp, a sofa, and a refrigerator.
A kitchen with a refrigerator, microwave, stove, and sink.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
1700 Winston Rd, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪3 min walk‬
  • Place, Regal Downtown West
    ‪9 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a nightstand, a lamp, and a mirror.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a phone, and a window with curtains.

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

You may also like

Ad
A hotel with a modern facade, a sign reading "Woodspring Suites," and the address "320 N Gallaher View Rd."

WoodSpring Suites Knoxville West

West Hills
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 770 reviews
$84 nightly
The price is $99
Sep 9 - Sep 10
Total with taxes and fees
WoodSpring Suites Knoxville West

About the neighborhood

Knoxville

Located in Bearden, Extended Stay America Suites Knoxville West Hills is within a 10-minute stroll of sights such as West Town Mall and Regal Downtown West. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • West Town Mall - 3 min walk - 0.2 miles
  • Regal Downtown West - 9 min walk - 0.5 miles
  • Regal Cinebarre West Town Mall - 14 min walk - 0.8 miles
  • West Hills Tennis Center - 15 min walk - 0.8 miles
  • University of Tennessee - 9 min drive - 10.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪King Gyro - ‬10 min walk
  • ‪Loco Burro - ‬16 min walk
  • ‪Chicken Salad Chick - ‬3 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Extended Stay America Suites Knoxville West Hills features free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include barbecue grills, a vending machine, and a picnic area.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

A hotel hallway with a red door, white walls, and a patterned carpet.
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff
Knoxville West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
7.4 out of 10, Good, 1,000 reviews
$69 nightly
The price is $81
Sep 13 - Sep 14
Total with taxes and fees
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Is free cancellation available at Extended Stay America Suites Knoxville West Hills?

Extended Stay America Suites Knoxville West Hills provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Extended Stay America Suites Knoxville West Hills?

As of Sep 7, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Knoxville West Hills on Sep 13, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Extended Stay America Suites Knoxville West Hills?

This hotel is situated in Bearden within a 10-minute walk of West Town Mall and Regal Downtown West. You'll also find Regal Cinebarre West Town Mall and West Hills Tennis Center less than a mile away.

Is there parking available at Extended Stay America Suites Knoxville West Hills?

Yes, self parking is offered for free at the hotel.

Does Extended Stay America Suites Knoxville West Hills have a casino on the premises?

No, Extended Stay America Suites Knoxville West Hills doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Knoxville West Hills?

No, there is no indoor pool at this hotel.

Is Extended Stay America Suites Knoxville West Hills a good place to stay for couples?

Couples staying at this hotel will value amenities like a kitchen, a city view in some guestrooms, as well as a free daily breakfast.

Does Extended Stay America Suites Knoxville West Hills have a hot tub?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Knoxville West Hills have a restaurant that serves breakfast?

Extended Stay America Suites Knoxville West Hills offers free on-the-go breakfast each morning though there is no restaurant.

Will Extended Stay America Suites Knoxville West Hills allow pets to stay for free?

Although cats and dogs can't stay for free, they are welcome at Extended Stay America Suites Knoxville West Hills.

Does Extended Stay America Suites Knoxville West Hills have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Extended Stay America Suites Knoxville West Hills?

The closest major airport to Extended Stay America Suites Knoxville West Hills is McGhee Tyson Airport (TYS), which is 19.4 mi away (24 minutes by car).

Are there rooms with balconies at Extended Stay America Suites Knoxville West Hills?

No, there aren't any guestrooms with balconies at Extended Stay America Suites Knoxville West Hills.

Extended Stay America Suites Knoxville West Hills Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 647 reviews
Rating 8 - Good. 132 out of 647 reviews
Rating 6 - Okay. 109 out of 647 reviews
Rating 4 - Poor. 95 out of 647 reviews
Rating 2 - Terrible. 101 out of 647 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Good place!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Thomas M

Liked: Staff & service
Tired facility, needs maintenance, staff is helpful, good location.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Jeffery

Disliked: Amenities, property conditions & facilities
Continental breakfast
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

brennan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful DO NOT GO HERE I went somewhere else after I got my room I don't usually do reviews but this place sucks
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+ GRAB N GO BREAKFAST
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Gary

Liked: Staff & service
Disliked: Amenities
Nice location but the building was not very clean and there is no elevator which makes it difficult for older people.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was a little run down with outdated amenities
Stayed 2 nights in May 2026
Verified review

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
The room was what we were expecting for the price which was perfect! The only disappointment was when I came down for breakfast they only had 3 small muffins left and some oatmeal. There was also a line behind me. It was a very basic grab and go breakfast on one small table with coffee, tea, hot chocolate, etc. I’m assuming more muffins would have been brought if requested, but I just wanted to note my experience for anyone who seeks out breakfast options with their hotels.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

yiqun

Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy at 3 a.m. Someone was kicking the wall and making loud noise in the hallway. It disturbed my sleep. Disappointing experience.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad Spot
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, convenient to I40, friendly and helpful staff, your own little kitchen for people staying longer. The breakfast offering was just coffee and a granola bar, but we found a nearby place called Scrambled Jake’s that was very good before getting back on the road.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
the staff is great!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Barbie

Liked: Cleanliness
Location was good - check in was very seamless. Room was nice & very clean
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Amenities
The place is decent and for the price is a good value if you just require a place to sleep. It is much better than the ones right off 75.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

DANIELLE

Disliked: Staff & service, amenities, property conditions & facilities
It says breakfast but it’s just granola bars and coffee. The rooms aren’t updated at all. We paid for a queen bed and pull out saga but when we arrived the pull out sofa was broken so they gave me a roll away bed and still charged full price. It was supposed to be smoke free but smelled of cigarettes and marijuana. The location is its best feature. I wouldn’t book again though.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Kayla

Liked: Cleanliness, staff & service
The hotel had a lingering smell of weed and the rooms smelt old and musky. We were in a room at the end of the hall by the exit door and people were going in and out all night until 4 am and you can hear the door slamming. The bed was hard and the pillows are very flat so I didn’t get a good sleep. There was also an outdoor spotlight by our window and it looked like the sun was peeking through all night. Its just a very outdated and uncomfy stay all together.
Stayed 1 night in May 2026
Verified review

8/10 Good

angela

Liked: Cleanliness
Enjoyed!
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Diane-Larry

Disliked: Cleanliness, amenities, property conditions & facilities
Room looked clean but really wasn't when looking close. Bedding smelled terrible. No hair dryer. Towels were so small needed 2 to dry off. Breakfast terrible.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smelt like straight weed. Asked front desk before check in she told me it was just by the door because people outside and coming and going with not much airflow. That was a complete lie every floor smelt like you were hot boxing. Front desk didnt even advise or seem friendly on check in handed me a card and said a room number that was it. Beds are like rocks the ground in Afghanistan was more comfortable that the bed.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Gina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t know how this hotel got such a high rating. High point: the staff was friendly and helpful. Worst: our nonsmoking room reeked of cigarette smoke, as did the entire nonsmoking hallway. The room itself was not very clean at all. The mirrors had been wiped with a dirty cloth. There was visible dust on the furniture. I expected the outdated finishes, tiny pillows, and thin towels, but there’s no reason for a dirty room at any price. We cancelled our second night.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Amy

Disliked: Cleanliness
There needs to be a warning for this hotel that there is no elevator. Also, entire hotel smelled like smoke. My rooms bedding, kitchen and bathroom were clean but the floor wasn’t clean, there was food embedded in the office chair and stains on the walls. Also there were cigarette butts and bags of garbage on the floor in the hallway.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Victoria

Disliked: Cleanliness, amenities, property conditions & facilities
There was a hole in the sheets with lots of stains and one side of the bed was broken and felt like a sink hole. We could have gotten unlucky but I don’t think I would stay here again. The staff was very nice tho!
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty. Floors were splitting. Shower didnt even work. Had to fix it so that we could shower. Found womens finger nail in hall way and in our room. No extra blankets for the fold out bed that was broken. There were cocroahes in the sink. Most disgusting place ive stayed in a long time. Wish I could have got my money back and went somewhere else.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Cassandra Erin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property shown was nothing like it was in person. Damaged bathroom door, mold on the ceiling of the shower, stains on the bed and over all unsafe feeling. We did not even stay an hour and after contacting Expedia with the complaint and that we were not staying the property was notified. While we were trying to gather our bags and dog to leave the woman working the desk tried to barge in with out knocking. Then proceeded to yell at us when I locked the door while we got out things and a leash on our dog. When following us out to make sure we were leaving, like we had done something wrong. I can not say how much I tell someone to avoid this property.
Stayed 2 nights in May 2026