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Best Western Knoxville Suites - Downtown

2.5 star property

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Photo gallery for Best Western Knoxville Suites - Downtown

A modern hotel lobby with a wooden floor, a reception desk, a sofa, and a surfboard display.
A modern living room with a sectional sofa, a small round table, and a large vase.
A hotel room with a bed, a sofa, a desk, a chair, a TV, and framed pictures on the wall.
An indoor swimming pool with clear glass walls, blue lounge chairs, and a concrete floor.
A hotel room with a desk, computer, printer, and a view of the pool area.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Place, Neyland Stadium
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

A hotel room with a sofa, a small table, a bed with a blanket, a TV, a desk, and a mirror.

Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

A hotel room with a bed, a sofa, a desk, a chair, a TV, and framed pictures on the wall.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a large bed, two bedside lamps, a nightstand, a heater, and a window with patterned curtains.

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a neatly made bed, a bedside table with a lamp, a telephone, and a wall-mounted light.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

A hotel room with a sofa, a bed, a desk, and a television.

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

DOUBLE RUN OF HOUSE

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Room STANDARD

  • Sleeps 10
  • Free WiFi

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About the neighborhood

Knoxville

Located in Inskip, Best Western Knoxville Suites - Downtown is 1.3 mi (2.1 km) from Knoxville Expo Center and within a 10-minute drive of University of Tennessee. This 58-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Knoxville Expo Center - 4 min drive - 1.7 miles
  • Knoxville Convention Center - 7 min drive - 5.6 miles
  • University of Tennessee - 7 min drive - 5.8 miles
  • Neyland Stadium - 8 min drive - 6.4 miles
  • Thompson–Boling Arena - 8 min drive - 6.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk

About this property

Best Western Knoxville Suites - Downtown

At Best Western Knoxville Suites - Downtown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a hot tub, a 24-hour business center, and free newspapers.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15.00 per pet, per night

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15.00 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

What can I see around Best Western Knoxville Suites - Downtown?

This hotel is situated in Inskip, close to Market Square, Neyland Stadium, and Thompson–Boling Arena. You'll also find Knoxville Children's Theatre and Bounce USA within a short drive.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on Aug 11, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Knoxville Suites - Downtown?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Knoxville Suites - Downtown have a casino at the property?

No, Best Western Knoxville Suites - Downtown doesn't have a casino.

Will I find an indoor pool at Best Western Knoxville Suites - Downtown?

Yes, this hotel has an indoor pool along with a hot tub.

Is Best Western Knoxville Suites - Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a hot tub.

Does Best Western Knoxville Suites - Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Knoxville Suites - Downtown have a restaurant that serves breakfast?

Best Western Knoxville Suites - Downtown offers free full breakfasts each morning though there is no restaurant.

Will Best Western Knoxville Suites - Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Knoxville Suites - Downtown for a fee of USD 15.00 per pet, per night.

Does Best Western Knoxville Suites - Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Knoxville Suites - Downtown?

The closest major airport to Best Western Knoxville Suites - Downtown is McGhee Tyson Airport (TYS), which is 17.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Best Western Knoxville Suites - Downtown?

No, there aren't any guestrooms with balconies at Best Western Knoxville Suites - Downtown.

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1011 reviews
Rating 8 - Good. 273 out of 1011 reviews
Rating 6 - Okay. 155 out of 1011 reviews
Rating 4 - Poor. 92 out of 1011 reviews
Rating 2 - Terrible. 74 out of 1011 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were great, easy check in/out and bed was so comfortable. For the price, great hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location especially to the university
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, convenient parking, clean and new. Awesome for the value and facilities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but clean, limited bfast choices but fresh, and there was a pool but we didn’t have a chance to use it. Would definitely stay here again!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A variety of breakfast items. Easy parking. Staff helped us quickly when our room door wouldn’t lock.
Stayed 1 night in May 2026
Verified review

8/10 Good

Christopher G

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Place is seriously dated but room is very clean. If you need no nonsense low cost room to get 6-8 hrs of sleep, this is a great choice. Near gas station, grocery store, and Waffle House!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so clean so comfortable
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really large and had a lot of extra space for my family
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premises, room and amenities were all top notch. The staff was extremely helpful with finding local hidden gems. Overall, this was the perfect ending stay to our vacation! Highly approve and recommend
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Robert

Older hotel could use some updating. Breakfast bar was good.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay with connected rooms. Roomy and comfortable. Kids enjoyed the pool and we appreciated the breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Abel

Liked: Staff & service, amenities, property conditions & facilities
The staff was so kind
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but clean.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities
Good for a quick stay. Not worth the $250+ we had to pay on a demand weekend but at a better rate would be a good choice..
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Nice staff. Good breakfast nice room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Our room was very clean and breakfast was good. The front staff was pleasant and efficient.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Staff was courteous. Room was clean and comfortable.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Maria

Liked: Cleanliness
The hotel is pricy for being so old and needs quite a few upgrades. Beds and sofa were really noisy. I like Best Western and I hope they invest in renovating.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Rhonda

Liked: Staff & service
Propert needs updating. Beds comfortable and bathrooms clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kari

Liked: Cleanliness, staff & service
Disliked: Amenities
This property was very clean. However our room had some broken items. Good for a couple days stay. The beds were super comfortable.Pool area was nice but pool was freezing and they didn’t stock new towels.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great stop for a one night stay. My only suggestion is the hotel invest in larger shampoo, containers, and add lotion to the room. Other than that, it was a great day.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing but the pool was freezing cold
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Sonya

Disliked: Cleanliness, amenities
Run down hotel.
Stayed 1 night in Feb 2026

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