See all properties

Best Western Knoxville Suites - Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Knoxville Suites - Downtown

Exterior
Indoor pool
Free daily full breakfast
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Neyland Stadium
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

You may also like

Ad

Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

Cedar Bluff
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
8.4 out of 10, Very Good, 1,017 reviews
$91 nightly
The price is $108
May 25 - May 26
Total with taxes and fees
Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

About the neighborhood

Knoxville

Located in Inskip, Best Western Knoxville Suites - Downtown is 1.3 mi (2.1 km) from Knoxville Expo Center and within a 10-minute drive of University of Tennessee. This 58-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Knoxville Expo Center - 4 min drive - 1.7 miles
  • Knoxville Convention Center - 6 min drive - 5.7 miles
  • University of Tennessee - 6 min drive - 6.0 miles
  • Neyland Stadium - 8 min drive - 6.8 miles
  • Thompson–Boling Arena - 8 min drive - 7.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Ingles Market - ‬2 min walk

About this property

Best Western Knoxville Suites - Downtown

At Best Western Knoxville Suites - Downtown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a hot tub, a 24-hour business center, and free newspapers.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Free daily buffet breakfast
Comfort Suites Knoxville North
Inskip
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,002 reviews
$99 nightly
The price is $117
Jun 7 - Jun 8
Total with taxes and fees
Comfort Suites Knoxville North

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15.00 per pet, per night

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15.00 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

What can I see around Best Western Knoxville Suites - Downtown?

This hotel is situated in Inskip, close to Neyland Stadium and Thompson–Boling Arena. You'll also find Knoxville Museum of Art and Knoxville Children's Theatre within a short drive.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on May 19, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Knoxville Suites - Downtown?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Knoxville Suites - Downtown have a casino at the property?

No, Best Western Knoxville Suites - Downtown doesn't have a casino.

Will I find an indoor pool at Best Western Knoxville Suites - Downtown?

Yes, this hotel has an indoor pool along with a hot tub.

Is Best Western Knoxville Suites - Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a hot tub.

Does Best Western Knoxville Suites - Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Knoxville Suites - Downtown have a restaurant that serves breakfast?

Best Western Knoxville Suites - Downtown offers free full breakfasts each morning though there is no restaurant.

Will Best Western Knoxville Suites - Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Knoxville Suites - Downtown for a fee of USD 15.00 per pet, per night.

Does Best Western Knoxville Suites - Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Knoxville Suites - Downtown?

The closest major airport to Best Western Knoxville Suites - Downtown is McGhee Tyson Airport (TYS), which is 17.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Best Western Knoxville Suites - Downtown?

No, there aren't any guestrooms with balconies at Best Western Knoxville Suites - Downtown.

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Stayed 3 nights in Mar 2026

4/10 Poor

Lesley

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival, I was given a room key went to that room and the room was not made up had to go back to reception to get another room key.They said they think that one's ready, they were not sure if that room had been checked either. Tissue box empty, no hand cream. Phone in room doesn't work. Pool area is in need of upgrades and cleaning. The blue lounging chairs are garbage, and they should be put there. The hot tub looks unhealthy to go in, the water is gray, it's very doubtful it would pass a health inspection. Sign on the pool deck by the stairs has rust on the corners, which can be very dangerous if you cut your foot on a sharp corner you'd need a tetanus shot! The water in the pool was freezing. In addition, the pool looked so much bigger in the photos on the website, the photos are very misleading. I stayed at this hotel 10 years ago, this trip I was very disappointed, the place has really gone downhill, I would not recommend.
Stayed 1 night in Feb 2026

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was very clean and breakfast was good. The front staff was pleasant and efficient.
Stayed 1 night in Feb 2026

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Hotel was clean and staff accommodating. Pool was very cold.
Stayed 1 night in Feb 2026

2/10 Terrible

Jordyn

Disliked: Cleanliness, property conditions & facilities
I was unfortunately met with a lack of professionalism and basic upkeep. The experience started on a sour note with the front desk staff. The representative was not welcoming at all, which caught me off guard and set a negative tone for the rest of my stay. Overall, the staff lacked any sense of friendliness or hospitality. Housekeeping & Professionalism: The housekeeping situation was very unprofessional and frankly odd. The housekeeper had two or three of her children with her while she worked; one toddler was running barefoot up and down the hotel hallways. Beyond that, the actual cleaning was sub-par: • Trash: One day, the trash wasn't emptied at all. The next day, I piled trash above the bin to clearly indicate it was full. They emptied the bin but left the extra pile of trash on the counter. • Used towels weren’t taken from the shower • General: Aside from the bed being made once, very little was done to maintain the room during my stay. Room Condition: The room itself showed signs of neglect. There were several areas of damage that would be simple, inexpensive fixes, but they have clearly been ignored. It gives the impression that the hotel simply does not care about its guests or its property. This was far from an ideal stay. Between the kids running the halls, the poor cleaning, and the lack of maintenance, I truly feel this stay was not worth the money. I would appreciate a follow-up from management regarding a partial refund, as this did not meet standards
Stayed 4 nights in Jan 2026

2/10 Terrible

rand

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad and dirty ant all over
Stayed 1 night in Jan 2026

6/10 Okay

Luis

Stayed 1 night in Jan 2026

8/10 Good

Steven

Traveled with pets, Traveled with family
Liked: Amenities
Room was okay. Cold and took long time to warm up. Served the purpose for a night. Great for the money. Wife and 2 small dogs. Would recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Staff and check in
Stayed 1 night in Jan 2026

8/10 Good

Sawantha

Stayed 2 nights in Jan 2026

8/10 Good

Taylor

Liked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Henry

Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Stayed 1 night in Dec 2025

8/10 Good

Mischa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was fine
Stayed 2 nights in Dec 2025

8/10 Good

Avelino

Stayed 4 nights in Dec 2025

4/10 Poor

Jaroslaw

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room, including bathroom, needs deep cleaning! The beds were uncomfortable and very squicky!!! The hotel smell like must!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Kristi, Kansas City

Stayed 1 night in Dec 2025

8/10 Good

Jan

Stayed 1 night in Dec 2025

10/10 Excellent

Kirstie

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Clean room. Wonderful breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Deneitra

Stayed 1 night in Dec 2025

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
Very clean room .. comfortable bed .. staff was helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little skeptical of renting this place after reading some if the reviews but I decided to give them a try and am so glad I did. The place has some wear but they are doing a good job with the upkeep. The staff is super friendly. The breakfast is a decent breakfast. They had cereal, oatmeal, yogurt, pastries, teast, waffles, eggs or cheese omlets, sausage and biscuits. The staff in the breakfast room was on top of things keeping the food restocked. We would definitely stay here again when in town for the Vols games.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jess

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and room, great place to stay if you are in town for a Vols Game.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

Hotels