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  • Free full breakfast
  • Free WiFi and wired Int...
  • Free parking
  • Indoor pool

Recent guest reviews

Beds and pillows were very comfortable but the shower could have been cleaned alot better, over all great stay!

Location was good. Staff was look warm, not overly friendly. We ended up doing a little cleaning ourselves. The fridge froze over and the AC was not working properly. We were only there at night, but difficult to report issues.

Nice hotel. Clean, good staff, nice breakfast. Very good value.

We wasn’t able to stay due to a family emergency but place seemed very nice and clean

Stayed Dec 22 just overnight while traveling. The kingsize room was clean and comfortable with a couch and sitting room. The hotel was clean, clerks nice and breakfast was OK, your typical breakfast for these hotels. Upon check in we were told Orbitz canceled our room and had to pay again. The next AM, night shift clerk, Lacretia, went upon and beyond to get this straighten out so we only paid once.

Pretty nice hotel, needs a little updating. Walking distance to several restaurants. Room was comfortable and clean. Breakfast selection wasn’t very good. All in all, for a one night stay, it was ok.

This hotel had nice space for a family of 4. It is pet friendly. The location is close to places to eat and near the race we were running.

Nobody from Orbitz or the Hotel Ever contacted me to correct the mistake caused by Orbitz in the reservation. Rubbish Customer Service.

Construction other than that fine. Rooms are as they always are when l stay. Clean and everything in its place.

The staff person was rude and unhelpful. Room was nice enough but very crowded. Pool was tiny but still okay.

With full on remodeling and noise they could have reduced price for inconvenience. And it wasn't a little noisy it was EXTREMELY LOUD. Other than that I will go back.

The hotel is well located for visiting the city and close to several good restaurants. Hotel was under construction and that was not mentioned on the site.

We stayed there for only one night but wish we had found this hotel sooner. The room was newly updated and very clean. Staff was friendly and helpful. Breakfast was sufficient.

We always stay at this hotel when in Knoxville. It's very reasonably priced and always so clean.

We stayed for one night and it was a very comfortable stay. The staff was friendly and the room was clean and comfortable. The location was also very convenient to restaurants and gas stations. Thanks.

The hotel was good. Close to the event we were attending, several good restaurants and shopping.

The staff was very nice and helpful. The bed was comfortable enough. The bathroom was not cleaned very well however. It was dirty on the outside of the bowl.

The staff was wonderful and my room was great aside from the bathroom. I had the wheelchair accessible room (not sure why?), and the toilet seat was yellow and gross. Also, even though I didn't bother calling the front desk, there was a verbal screaming match along with items banging going on either in one of the rooms next to me or above me at 1am. It was very frustrating. I also ended up waking up at 6am because of communications going on in the hallway.

Pratt Rd Knoxville TN

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located 1.2 mi (2 km) from Knoxville Expo Center, Best Western Knoxville Suites - Downtown is within a 10-minute drive of Sunsphere Tower. This 58-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free full breakfast is included with your stay.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

At Best Western Knoxville Suites - Downtown, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and free newspapers.

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Queen 2 | Sleeps 6

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Queen 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Guest reviews for Best Western Knoxville Suites - Downtown

Everyone (22) Couples (29) Business (7) Family (28) Friends (7) Other (1)
4
Families Partner Couples Families

Beds and pillows were very comfortable but the shower could have been cleaned alot better, over all great stay!

By on Oct 7, 2019

3
Partner Couples Families

Location was good. Staff was look warm, not overly friendly. We ended up doing a little cleaning ourselves. The fridge froze over and the AC was not working properly. We were only there at night, but difficult to report issues.

By on Aug 19, 2019

5
Everyone

By on Jul 8, 2019

1
Everyone

By on Jul 7, 2019

Review comment responded on Jul 12, 2019

We apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.

5
Business Business Travelers

Nice hotel. Clean, good staff, nice breakfast. Very good value.

By on Jul 1, 2019

4
Family with small children Partner Couples

We wasn’t able to stay due to a family emergency but place seemed very nice and clean

By on Mar 24, 2019

5
Everyone

Stayed Dec 22 just overnight while traveling. The kingsize room was clean and comfortable with a couch and sitting room. The hotel was clean, clerks nice and breakfast was OK, your typical breakfast for these hotels. Upon check in we were told Orbitz canceled our room and had to pay again. The next AM, night shift clerk, Lacretia, went upon and beyond to get this straighten out so we only paid once.

By on Jan 2, 2019

4
Everyone

Pretty nice hotel, needs a little updating. Walking distance to several restaurants. Room was comfortable and clean. Breakfast selection wasn’t very good. All in all, for a one night stay, it was ok.

By on Dec 31, 2018

4

knoxville

Everyone

This hotel had nice space for a family of 4. It is pet friendly. The location is close to places to eat and near the race we were running.

By on Jul 22, 2018

1

reservation

Everyone

Nobody from Orbitz or the Hotel Ever contacted me to correct the mistake caused by Orbitz in the reservation. Rubbish Customer Service.

By on Jun 29, 2018

Review comment responded on Jul 23, 2018

We appreciate the comments regarding your recent stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.

Best Western Knoxville Suites - Downtown

5317 Pratt Rd, Knoxville, TN 37912
url importing https://www.orbitz.com/Knoxville-Hotels-Best-Western-Knoxville-Suites---Downtown.h19874-p2.Hotel-Reviews