Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Welcome to our lobby, featuring a reception desk, decorative wall, and unique pendant lights.
Welcome to Staybridge, a hotel with a modern architectural design, featuring a prominent entrance and parking area.
Relax by the pool, surrounded by lounge chairs and a small table, with a potted plant adding a touch of greenery.
Stroll through the beautifully landscaped garden, surrounded by a variety of shrubs and small trees, and enter through the secure gated entrance.
Cozy living area with a fireplace, flat-screen TV, and comfortable seating.

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • St Jacobs Farmers Market
    ‪3 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

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Room options

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Studio Suite, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Kitchen

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Township of Woolwich

Staybridge Suites Waterloo - St. Jacobs Area by IHG places you next to St Jacobs Farmers Market and St. Jacobs Market District Visitor Information Centre. This 80-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 2 min walk - 0.1 miles
  • St Jacobs Farmers Market - 3 min walk - 0.2 miles
  • Conestoga Mall - 4 min drive - 2.1 miles
  • University of Waterloo - 4 min drive - 2.3 miles

Getting around

  • Kitchener Station - 13 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬4 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Staybridge Suites Waterloo - St. Jacobs Area by IHG features an indoor pool, a children's pool, and a 24-hour gym. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include free WiFi in public areas, a 24-hour business center, and a library.
55-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, dining areas, and refrigerators. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Farsi, Filipino, French, Hindi, Spanish, Ukrainian, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per pet (varies based on length of stay)
  • Dogs only
  • Pet weight must not exceed 66 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Frequently asked questions

Is free cancellation available at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Staybridge Suites Waterloo - St. Jacobs Area by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Guests positively rate the hotel's location in Township of Woolwich, just steps from St Jacobs Farmers Market and St. Jacobs Market District Visitor Information Centre, and within a short walk of St. Jacobs Outlets. You'll also find St. Jacobs Country Playhouse and Waterloo Central Railway less than a mile away.

Will I be able to park at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Yes, self parking is offered for free at the hotel.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG feature a casino at the property?

No, Staybridge Suites Waterloo - St. Jacobs Area by IHG doesn't have a casino.

Will I find an indoor pool at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Staybridge Suites Waterloo - St. Jacobs Area by IHG good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and proposal/romance packages.

Are there hot tubs at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

No, this hotel doesn't have a spa tub.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG have a restaurant with a breakfast menu?

Staybridge Suites Waterloo - St. Jacobs Area by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Staybridge Suites Waterloo - St. Jacobs Area by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Staybridge Suites Waterloo - St. Jacobs Area by IHG for a fee of CAD 75 per pet, per week.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Staybridge Suites Waterloo - St. Jacobs Area by IHG?

The closest major airport to Staybridge Suites Waterloo - St. Jacobs Area by IHG is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 16.4 mi away (24 minutes by car).

Are there rooms with balconies at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

No, there aren't any guestrooms with balconies at Staybridge Suites Waterloo - St. Jacobs Area by IHG.

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 430 out of 689 reviews
Rating 8 - Good. 166 out of 689 reviews
Rating 6 - Okay. 44 out of 689 reviews
Rating 4 - Poor. 22 out of 689 reviews
Rating 2 - Terrible. 27 out of 689 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Jul 2025

4/10 Poor

Leigh

Stayed 4 nights in Apr 2025

8/10 Good

Raven

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall. I’d stay again. Not crazy about the no tub bit and the cheap shower pan but it was usable.
Stayed 1 night in Apr 2025

8/10 Good

Kim

Property was clean and easy to get around
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Mar 2025

8/10 Good

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an overnight stay at this hotel. Right across the road from the market, so very convenient. A couple of dining options within walking distance and others a close drive away. Right on the main road though, so you will hear traffic noise. Breakfast adequate, the muffins were great. Towels, and pillows need upgrading. Would book there again
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

We had a lovely stay. Room was very clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen is a nice touch!
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Wilma

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff, service and facilities. Great value!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Esther

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was overall one of the best hotels we've ever stayed at. The staff, the room, and breakfast options were amazing.. outside however was littered everywhere which is not really a big deal but makes it feel less appealing. Doesn't reflect how nice and clean it is inside. Also the pool( which is shared with holiday in next door) was so strong with chlorine, we couldnt stay in. Kids were coughing, our eyes were burning... Such a shame. Almost perfect weekend.
Stayed 1 night in Mar 2025

2/10 Terrible

Adrian

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel for families. Well kept and clean.
Stayed 2 nights in Mar 2025

8/10 Good

Brooklyn

Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, nice area

Stay was good. Room was nice. Buffet breakfast was excellent with many hot & cold items. Parking lot was too small, hard to find parking. Service was pretty good, amenties were good as well.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jamie

Traveled with group
Disliked: Amenities
Didn’t let us check in and wouldn’t give us a refund
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Houri, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniele

Stayed 1 night in Mar 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marilyn and Blair

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not open the times listed. Rate was higher than what was booked.
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and vintage shopping

We had an awesome stay. We love going to st jacobs and its our choice hotel .
Stayed 2 nights in Mar 2025