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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Exterior
Property amenity
Exterior
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen | Room amenity

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Township of Woolwich

Staybridge Suites Waterloo - St. Jacobs Area by IHG places you next to St Jacobs Farmers Market and St. Jacobs Market District Visitor Information Centre. This 80-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 2 min walk - 0.1 miles
  • St. Jacobs Country Playhouse - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 3 min walk - 0.2 miles
  • Conestoga Mall - 3 min drive - 2.5 miles

Getting around

  • Kitchener Station - 13 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬4 min walk
  • ‪Ray Woodey's Craft Chippery - ‬3 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Perogie Palace - ‬4 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Staybridge Suites Waterloo - St. Jacobs Area by IHG features an indoor pool, a children's pool, and a 24-hour gym. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include free WiFi in public areas, a 24-hour business center, and a library.
55-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, dining areas, and refrigerators. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per pet (varies based on length of stay)
  • Dogs only
  • Pet weight must not exceed 66 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Frequently asked questions

Is free cancellation available at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Staybridge Suites Waterloo - St. Jacobs Area by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Guests positively rate the hotel's location in Township of Woolwich, just steps from St Jacobs Farmers Market and St. Jacobs Market District Visitor Information Centre, and within a short walk of St. Jacobs Outlets. You'll also find St. Jacobs Country Playhouse and Waterloo Central Railway less than a mile away.

Is parking available on site at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Yes, self parking is offered for free at the hotel.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG feature a casino at the property?

No, Staybridge Suites Waterloo - St. Jacobs Area by IHG doesn't have a casino.

Will I find an indoor pool at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and proposal/romance packages.

Are there hot tubs at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

No, this hotel doesn't have a spa tub.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG have a restaurant with a breakfast menu?

Staybridge Suites Waterloo - St. Jacobs Area by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Staybridge Suites Waterloo - St. Jacobs Area by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Staybridge Suites Waterloo - St. Jacobs Area by IHG for a fee of CAD 75 per pet, per week.

Are there connecting rooms at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Staybridge Suites Waterloo - St. Jacobs Area by IHG?

The closest major airport to Staybridge Suites Waterloo - St. Jacobs Area by IHG is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 16.4 mi away (24 minutes by car).

Can I book a room with a balcony at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

No, you won't find guestrooms with balconies at Staybridge Suites Waterloo - St. Jacobs Area by IHG.

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 778 reviews
Rating 8 - Good. 189 out of 778 reviews
Rating 6 - Okay. 52 out of 778 reviews
Rating 4 - Poor. 22 out of 778 reviews
Rating 2 - Terrible. 29 out of 778 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Swimming pool was too cold to use!
Stayed 2 nights in Sep 2025

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Made an error with the booking and immediately called to correct the dates. Basically was told too bad, take it up with Expedia who said take it up with the hotel. Money is the only driver. Forget Albany form of customer service from either party.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Alyxe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all was a nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to St Jacob’s area
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Kaitlin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Specifically chose this hotel because I enjoy having a kitchen when I’m travelling for work for an extended period of time. I found all the kitchen utensils and appliances to be quite used and appeared unclean. The staff was very helpful and providing a new coffee pot when I requested as the original one had a significant amount of rust inside the pot. Great location and friendly staff, just needs a little updating
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

PAUL, Montreal North

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we walked in the Staybridge Hitel we were met by a young man with a welcoming smile, he was professional and courteous, which for us is the beginning of a great stay! The breakfast buffet had lots to choose from, the scrambled eggs were fluffy and delicious, the bacon and the breakfast sausages was cooked to perfection. We will definitely return to this Staybridge for all our future annual visits to Waterloo!
Stayed 2 nights in Sep 2025

8/10 Good

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the room!

The room was huge and lovely. There was a kitchenette and living room with a separate bedroom. The fellow who checked us gave me the impression that we were disturbing him. He was far from welcoming and warm for a front desk clerk. The breakfast was adequate for this type of establishment. We were there for 4 nights, a change of breakfast items during this time would have been nice. On our first morning a whole tray of glassware was barely clean and as was much cutlery. Staff didn't seem phased by this. I subsequently used paper glasses in order to ensure cleanliness
Stayed 4 nights in Sep 2025

8/10 Good

wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was great. Very clean, modern suite. Excellent location. St. Jacobs Market, St. Jacobs Theater, Restaurant, and Stockyards Craft Brew all within a very short walk. Great for spot for visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

barb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Sabrina

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Short staffed, we could not use the pool it was so cloudy and there was so much clorein it was burning iur eyes. We had no towels in our room
Stayed 2 nights in Aug 2025

10/10 Excellent

Judah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and professional staff. Impeccably clean. Quiet neighborhood.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, room comfort

Loved our stay

The staff are very friendly! The room is great! Large windows, bed was relatively comfortable. Over all great place!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marc, Lansdowne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to the market
Stayed 1 night in Sep 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay. Room was upgraded and it was a lovely surprise. The room was beautiful and spacious for our family. The only disappointment was the pool. It was intoxicating with chlorine and could only stay for a short time as it was too much. Overall a great stay though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Traveled with partner
Liked: Amenities
Nice stagg and clean room.
Stayed 1 night in Aug 2025

6/10 Okay

Alina

It was OK I guess it just have higher standards
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025

8/10 Good

George Tina

Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Eleanor

Stayed 2 nights in Aug 2025