2/10 Terrible
Margie T., Grand Junction, Co
Jul 31, 2025
Disliked: Cleanliness
Very Disappointed
Words cannot express the disappointment we had upon arrival. First off, it took us 15 minutes to find the house because you had sent me the wrong address. (You had the numbers mixed up, and the address did not exist) we had too turn around and search in the pitch black until we finally figured it out. It was a long day of travel and we just needed sleep. Instead it took all we had not to call you at 1230 am.Then, when I have to walk into a VRBO and start to clean it myself, we have issues. Immediately upon walking in, there was dirt and bugs from there being no screen door, which I had to kill most of them. As you can imagine, we all had to use the restroom from traveling, it was so dirty no one would even use the toilet with how dirty it was. My daughter had to clean the toilet with the cleaner you had sitting out on the tub before we could use it, along with the spiders and the dirt in there. The bathroom door won’t even shut, so no privacy in the bathroom. When my granddaughter went to her room, in the back, she walked in the carpet and it was so dirty she was had stuff sticking to the bottom of her feet. Since there was no vacuum we tried sweeping the carpet which looked like it hasn’t been vacuumed in months. There was dirt and bugs in there as well. Not to mention this bed is so high, you need step stool to comfortably get into it, which is not mentioned nor left in the room for anyone’s convenience. Stains on pillowcases, hair and dirt on all sheets, etc.
Margie T.
Stayed 3 nights in Jul 2025