Carpet in the room looked dirty, with a lot of big stains all over.
We went to our room and were met with a big (dinner plate size) stain on the carpet. I took a picture. The rest of the carpet was not real clean. I went down to the receptionist (a man) and told him we had a big spot on our carpet. He shrugged but never responded!!! Then I asked him if they took animals and he only shrugged again. He would not speak. Once I rounded the corner he started talking to another person behind the desk. It seemed totally disrespectful! I will not be using that hotel ever again.
This was an average property.
Location is good. Missed the breakfast bar but understand with Covid. Needs some renovations. Our carpet was stained and the window side guides were broken so the windows couldn’t be locked and sealed
The room was dirty . Things were stained or broken .
The only thing that wasn’t up to par was that they didn’t clean your room everyday. We had to ask them a few times to do it. We stayed there a week. Everything else was really good!!
Always nice. Beds are a bit uncomfortable but overall very nice.
Room was clean and overall quiet. Location was good though a bit far from SIU.
My room's bathroom needed a deep clean. The bathtub was slimy during my shower. The room smelled so bad when I walked in. It smelled like a wet dog- I didn't realize they allow dogs at this hotel. One yapped all night next to my room.
Room needed renovation badly. Tub was corroded and rug felt like it hadn't ever been cleaned.
Our shower did not drain. We told front desk at checkout.
Will stay again. When passing through. Clean and great service
The hotel was clean and comfortable and the service was very good.
Property is well maintained. Hotel is modern and clean. Staff is friendly. Location is very convenient. I recommend this hotel!!!
Located within a 5-minute walk of Rent One Park, Country Inn & Suites by Radisson, Marion, IL is within a 15-minute stroll of Kokopelli Golf Club. This 69-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
All 69 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Free local calls, hair dryers, and safes are also available.
Guests staying at Country Inn & Suites by Radisson, Marion, IL enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Carpet in the room looked dirty, with a lot of big stains all over.
We went to our room and were met with a big (dinner plate size) stain on the carpet. I took a picture. The rest of the carpet was not real clean. I went down to the receptionist (a man) and told him we had a big spot on our carpet. He shrugged but never responded!!! Then I asked him if they took animals and he only shrugged again. He would not speak. Once I rounded the corner he started talking to another person behind the desk. It seemed totally disrespectful! I will not be using that hotel ever again.
This was an average property.
Location is good. Missed the breakfast bar but understand with Covid. Needs some renovations. Our carpet was stained and the window side guides were broken so the windows couldn’t be locked and sealed
The room was dirty . Things were stained or broken .
The only thing that wasn’t up to par was that they didn’t clean your room everyday. We had to ask them a few times to do it. We stayed there a week. Everything else was really good!!
Dear Rosalba, Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the undefined. We will review the condition of your room. with our maintenance staff to ensure our guest rooms are up to brand standards.