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Residence Inn by Marriott Jacksonville Downtown

Property class: 3

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

An outdoor patio with a fire feature, seating, and a grill.
A modern hotel lobby with a wooden reception desk, plaid upholstered chairs, and a large flat-screen TV mounted on a textured wall.
A modern reception desk with a marble top and a dark wood panel backdrop.
A modern kitchen with dark wood cabinets, a white countertop, and stainless steel appliances.
A modern kitchen with a built-in island, stainless steel appliances, and a wooden backsplash.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
357 OAK STREET, Jacksonville, FL, 32204
  • Place, Prime F. Osborn III Convention Center
    ‪6 min walk‬
  • Place, Cummer Museum of Art and Gardens
    ‪12 min walk‬
  • Place, Jacksonville Center for the Performing Arts
    ‪18 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Basic Suite, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(30 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

A modern kitchen with dark wood cabinets, a white countertop, and stainless steel appliances.

Studio, Multiple Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Hyatt Regency Jacksonville

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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,824 reviews
$177 nightly
The price is $201
Oct 18 - Oct 19
Total with taxes and fees
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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within 2 miles (3 km) of Edward Waters College, Residence Inn by Marriott Jacksonville Downtown is within a few miles (5 km) of other popular sights such as VyStar Veterans Memorial Arena. This 135-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Prime F. Osborn III Convention Center - 6 min walk - 0.4 miles
  • Five Points Shopping Center - 9 min walk - 0.5 miles
  • Cummer Museum of Art and Gardens - 12 min walk - 0.7 miles
  • Jacksonville Center for the Performing Arts - 18 min walk - 1.0 mile
  • Florida Theatre - 4 min drive - 1.5 miles

Getting around

  • La Villa Station - 13 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 26 min drive

Restaurants

  • ‪Mayday Ice Cream - ‬8 min walk
  • ‪Arepa Please - ‬5 min walk
  • ‪River & Post - ‬15 min walk
  • ‪Hawkers Asian Street Fare - ‬13 min walk
  • ‪Panda Express - ‬8 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

At Residence Inn by Marriott Jacksonville Downtown, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 12.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi and 55-inch LED TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Dining areas, sitting areas, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Exterior
Hyatt Regency Jacksonville
Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,824 reviews
$177 nightly
The price is $201
Oct 18 - Oct 19
Total with taxes and fees
Hyatt Regency Jacksonville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs and cats only
  • 2 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

Is free cancellation available at Residence Inn by Marriott Jacksonville Downtown?

Residence Inn by Marriott Jacksonville Downtown offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott Jacksonville Downtown?

As of Sep 21, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Jacksonville Downtown on Oct 18, 2026 start from $171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Residence Inn by Marriott Jacksonville Downtown?

This hotel is situated in Downtown Jacksonville within a short 19-minute walk of Jacksonville Center for the Performing Arts and also 9 minutes on foot from Riverside Park. You'll also find VyStar Veterans Memorial Arena and EverBank Stadium within a short drive.

Does Residence Inn by Marriott Jacksonville Downtown include a casino on the premises?

No, Residence Inn by Marriott Jacksonville Downtown doesn't have a casino.

Is there an indoor pool at Residence Inn by Marriott Jacksonville Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Does Residence Inn by Marriott Jacksonville Downtown have a restaurant that serves breakfast?

Residence Inn by Marriott Jacksonville Downtown offers free continental breakfast each morning though there is no restaurant.

Will Residence Inn by Marriott Jacksonville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Jacksonville Downtown for a fee of USD 150 per accommodation, per stay.

How far is the airport from Residence Inn by Marriott Jacksonville Downtown?

The closest major airport to Residence Inn by Marriott Jacksonville Downtown is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 19.2 mi away (26 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.1 mi away (21-minute drive).

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 375 out of 456 reviews
Rating 8 - Good. 57 out of 456 reviews
Rating 6 - Okay. 12 out of 456 reviews
Rating 4 - Poor. 5 out of 456 reviews
Rating 2 - Terrible. 7 out of 456 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Chennoyvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room and the staff was very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness
Nice breakfast nice new rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service
Great place to stay, super clean and comfy beds. Great breakfast! Best place for the money
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a number of times and it felt like coming home! The staff is always wonderful, the room is always comfortable and checking out at noon is a perk!!! This hotel is perfectly located and I'm looking forward to the next stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing team from front desk to cleaning team .. breakfast ok be nice to have healthier options avocado , plain organic yogurt , organic pineapple , turkey bacon
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jessette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room n spacious. Staff was friendly. Loved it
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and friendly staff. Great breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Great room and great staff. The hotel lets you arrive earlier and stay later than othe hotels in area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms, staff was great. Rooms were everything I needed.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Satyanarayana

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and service was good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever. Always clean, always great staff, perfect for families to stay at. I’ve stayed here multiple times.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay that I would highly recommend!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel- clean, spacious room with lots if amenities, wonderfull staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, peaceful, convenient, all perfect.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Rhett

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was always freindly and helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kathleen

Room was spotless. Breakfast was lovely. I would love to stay again next time I’m in the area.
Stayed 1 night in Jan 2026

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