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Red Roof Inn Jacksonville - Cruise Port

2.0 star property

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Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Lobby
Desk, blackout drapes, free cribs/infant beds, free WiFi
Room amenity
Exterior
Coffee shop

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10901 Harts Road, Jacksonville, FL, 32218
  • Place, Anheuser-Busch Brewery
    ‪19 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪5 min drive‬
  • Place, St. Johns Town Center
    ‪26 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking (Large)

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Room-Non-Smoking

  • Sleeps 2

Superior King Larger Room Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 2

Ada Accessible Standard King Non-Smoking

  • Sleeps 2

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

Standard Room With Two Double Beds-Non-Smoking

  • Sleeps 4

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About the neighborhood

Jacksonville

Located in Northside within a mile (2 km) of Anheuser-Busch Brewery, Red Roof Inn Jacksonville - Cruise Port is within a few miles (5 km) of Jacksonville Zoo and Gardens. This 59-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Anheuser-Busch Brewery - 19 min walk - 1.0 mile
  • Jacksonville Zoo and Gardens - 5 min drive - 3.2 miles
  • River City Market Place - 5 min drive - 4.8 miles
  • Jacksonville Naval Air Station - 25 min drive - 19.9 miles
  • St. Johns Town Center - 26 min drive - 26.8 miles

Getting around

  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 14 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Firehouse Subs - ‬14 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Charleys Cheesesteaks - ‬18 min walk

About this property

Red Roof Inn Jacksonville - Cruise Port

Guests of Red Roof Inn Jacksonville - Cruise Port enjoy free WiFi in public areas, coffee in a common area, and a vending machine. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. This smoke-free hotel also has a banquet hall.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include free long-distance calls, free local calls, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night (maximum USD 105 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Jacksonville FL Hotel

Red Roof Jacksonville Port

Red Roof Inn - Southpoint Hotel Jacksonville

Jacksonville Red Roof Inn

Red Roof Inn Jacksonville

Red Roof Inn Jacksonville North Hotel

Red Roof Inn Jacksonville - Cruise Port Hotel

Red Roof Inn Jacksonville - Cruise Port Jacksonville

Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Frequently asked questions

What can I see close to Red Roof Inn Jacksonville - Cruise Port?

This hotel is situated in Northside within a short 18-minute walk of Anheuser-Busch Brewery. You'll also find Jacksonville Zoo and Gardens and Oceanway Community Center within a short drive.

How much does it cost to stay at Red Roof Inn Jacksonville - Cruise Port?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Red Roof Inn Jacksonville - Cruise Port on May 24, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Red Roof Inn Jacksonville - Cruise Port?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Red Roof Inn Jacksonville - Cruise Port feature a casino?

No, Red Roof Inn Jacksonville - Cruise Port doesn't have a casino.

Will I find an indoor pool at Red Roof Inn Jacksonville - Cruise Port?

No, there is no indoor pool at this hotel.

Does Red Roof Inn Jacksonville - Cruise Port have a hot tub?

No, this hotel doesn't have a spa tub.

Does Red Roof Inn Jacksonville - Cruise Port feature a restaurant that includes a breakfast menu?

No, Red Roof Inn Jacksonville - Cruise Port doesn't have a restaurant that serves breakfast.

Will Red Roof Inn Jacksonville - Cruise Port allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Red Roof Inn Jacksonville - Cruise Port for a fee of USD 15 per pet, per night.

Does Red Roof Inn Jacksonville - Cruise Port have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Red Roof Inn Jacksonville - Cruise Port?

The closest major airport to Red Roof Inn Jacksonville - Cruise Port is Jacksonville International Airport (JAX), which is 7 mi away (14 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 16.7 mi away (24-minute drive).

Are there rooms with balconies at Red Roof Inn Jacksonville - Cruise Port?

No, there aren't any guestrooms at Red Roof Inn Jacksonville - Cruise Port that offer a balcony.

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 79 out of 766 reviews
Rating 8 - Good. 56 out of 766 reviews
Rating 6 - Okay. 96 out of 766 reviews
Rating 4 - Poor. 124 out of 766 reviews
Rating 2 - Terrible. 411 out of 766 reviews

4.2/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Claude

Traveled with group
Yes
Stayed 1 night in Apr 2026

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities
Room was dirty, there was a bug in my room, when i first checked in they gave me the wrong room that i paid for then i went and told them it was wrong and then gonna tell me there are no more king rooms left available when i had already paid for the king room and had it reserved. Toilet lid had a cigarette burn on it and the tile in the bathroom was broken. The service at the front desk was also terrible he will talk to you how ever he feel like it.
Stayed 2 nights in Feb 2026

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. Staff was helpful and attentive!
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful. No complaints from me!
Stayed 1 night in Feb 2026

2/10 Terrible

MICHAEL

Disliked: Property conditions & facilities
Didn’t bother to check in because they had a for sale sign at the entrance and the parking lot had a bunch of shady people around. Not safe
Stayed 1 night in Jan 2026

2/10 Terrible

Ricky

Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Stayed 1 night in Jan 2026

2/10 Terrible

Armando

Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth room was clean and the property was quiet
Stayed 1 night in Dec 2025

2/10 Terrible

Norman

Disliked: Amenities, property conditions & facilities
No toilet paper in the room. No wastebasket. Tcontrol had no batteries. Old motel, needs upgrade immediately.
Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Stayed 1 night in Dec 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty, the bed sheets were stained, the flooring was in bad shape and sagging in the bathroom. Visible amount of dust and cobwebs all through out the room. I got to the hotel for check in and no one was around to help, no one answered the phone.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and respectful night clerk. I travel over the surface dog who only barks when someone knocked on the door because I’m hard of hearing she put in the system that no one should knock on the door unless it was absolutely necessary so that the dog didn’t bark. The room is clean and tidy so where’s the property? There was security at night overall a good state.
Stayed 1 night in Dec 2025

10/10 Excellent

Nayron

Stayed 1 night in Dec 2025

2/10 Terrible

Gaye

Pulled into drive
Stayed 1 night in Dec 2025

4/10 Poor

Alexander

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of people standing oitside staring ay us
Stayed 1 night in Nov 2025

6/10 Okay

Lennox

Stayed 1 night in Sep 2025

4/10 Poor

sharronda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to updated
Stayed 1 night in Sep 2025

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

This is the worst hotel I’ve ever stayed in My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.
Stayed 1 night in Aug 2025

2/10 Terrible

Harolyn, Blackwood

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches everywhere dirty stained sheets sheriff dep rated my room looking for someone in the wrong room at gun point staff did not sent video footage as requested to file a complaint.
Stayed 1 night in Jul 2025

8/10 Good

Coron

Stayed 1 night in Jul 2025

2/10 Terrible

Jeanine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe!!!!

Didn’t even finish checking in. Went in, the ladies didn’t even talk to me when I said I needed to check in, went back out, there was a car that pulled up with people who got out, clearly smoking pot and acting obnoxious, they all gathered around the hotel like they were staying there or meeting there, and one was flaunting around a gun. Decided to leave, asked for a refund and the people at the front desk said there was no gun, pot was legal and that the people who were acting unsafe were employees so there was no problem. In addition to that, there’s a sign posted right in the front that said if the kids are loud then they will kick you out. Unfortunately, young kids aren’t always cooperative at going to bed so once again, in addition to it not being safe, they wouldn’t have even allowed us to make it to the room without having a problem with the kids.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was the most ghetto thing I’ve ever seen. There were a bunch of people hanging out all over the front making it extremely uncomfortable. They were grilling and smoking. There were drug addicts all over the place walking in between the cars in the lot. There was a person doing hair cuts in the staircase. There were prostitutes in a SUV stationed in the lot for all to see. They windows had blankets and towels cover so they can do their work.
Stayed 1 night in Jun 2025

2/10 Terrible

Juan J. Cintron

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

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