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Penz Hotel West

4.5 star property
Luxurious ski hotel with full-service spa

Choose dates to view prices

Photo gallery for Penz Hotel West

Front of property - evening/night
Spa
Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
Fuerstenweg 183, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪4 min drive‬
  • Golden Roof
    ‪4 min drive‬
  • Bergisel Ski Jump
    ‪5 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪6 min walk‬

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Room options

View all photos for Business Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room for Single Use

  • 269 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room for Single Use

  • 301 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Queen Bed and 1 Twin Bed

About the neighborhood

Innsbruck

Located in Höttinger Au within a mile (2 km) of Inn, Penz Hotel West is within 2 miles (3 km) of Botanical Garden of the University of Innsbruck. This 98-room, 4.5-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Landeskrankenhaus - University Clinics Innsbruck - 4 min drive - 1.6 miles
  • Innsbruck Old Town Christmas Market - 4 min drive - 2.0 miles
  • Golden Roof - 4 min drive - 2.0 miles
  • Hofburg - 5 min drive - 2.2 miles
  • Bergisel Ski Jump - 5 min drive - 3.5 miles

Getting around

  • Innsbruck Technik Tram Stop - 7 min drive
  • Innsbruck Hötting Station - 18 min walk
  • Kranebitten Airport (INN) - 1 min drive

Restaurants

  • ‪Uni Innsbruck Mensa Technik - ‬4 min drive
  • ‪9B Cafe-Restaurant - ‬3 min drive
  • ‪Cafe Elisabeth - ‬17 min walk
  • ‪Kantine - ‬16 min walk
  • ‪Fly Inn Bistro - ‬7 min walk

About this property

Penz Hotel West

Luxurious ski hotel with full-service spa
Guests staying at Penz Hotel West enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is EUR 8 per night, and there's also a free ski shuttle. The front desk has multilingual staff that can help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this ski hotel include free WiFi in public areas, free newspapers, and a terrace.
Guests can expect free WiFi and 90-cm flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and desks.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Self parking on site (EUR 8 per night)
  • Extended parking on site (EUR 5 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 19 and December 26.
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Self parking fee: EUR 8 per night
  • Extended parking fee: EUR 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: noon
The front desk is available during limited hours. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Penz
Hotel Penz West
Penz Hotel West
Penz Hotel West Innsbruck
Penz West
Penz West Hotel
Penz West Innsbruck
Sporthotel Penz Hotel Innsbruck
Sporthotel Penz Innsbruck
Penz Hotel West Hotel
Penz Hotel West Innsbruck
Penz Hotel West Hotel Innsbruck

Frequently asked questions

Is a free cancellation option available at Penz Hotel West?

Penz Hotel West offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do near Penz Hotel West?

This hotel is situated in Höttinger Au within a short 16-minute walk of Inn. You'll also find Maria Theresa Street and Innsbruck City Tower within a short drive.

Will I be able to park at Penz Hotel West?

Yes, parking is offered for EUR 8 per night. Electric car charging is also available for guests.

Is there a spa available at Penz Hotel West?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Penz Hotel West feature a casino on the premises?

No, Penz Hotel West doesn't have a casino.

Will I find an indoor pool at Penz Hotel West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Penz Hotel West?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Penz Hotel West have a hot tub?

No, but this hotel does have a sauna.

Does Penz Hotel West have a restaurant that serves breakfast?

Yes, Penz Hotel West serves buffet breakfast each morning for a surcharge from its restaurant.

Will Penz Hotel West allow pets to stay for free?

No, pets aren't allowed at Penz Hotel West though service animals are welcome.

Are there connecting rooms at Penz Hotel West?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Penz Hotel West?

The closest major airport to Penz Hotel West is Kranebitten Airport (INN), which is within a mile.

Are there rooms with balconies at Penz Hotel West?

No, there aren't any guestrooms with balconies at Penz Hotel West.

Penz Hotel West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 387 out of 791 reviews
Rating 8 - Good. 319 out of 791 reviews
Rating 6 - Okay. 61 out of 791 reviews
Rating 4 - Poor. 19 out of 791 reviews
Rating 2 - Terrible. 5 out of 791 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Ksenia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony Richard, Jozefoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
I had a short overnight stay with an early flight the next day. The staff was very pleasant and helpful. The room was modern, clean and comfortable. I think you'll be very content with a stay here. It's a short, easy walk to the main terminal at Innsbruck.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Lovely hotel, every member of staff I encountered was exceptionally polite and friendly, dinner and breakfast were fabulous and the proximity to the airport meant it genuinely was a lovely one minute stroll from the hotel to the check-in desks.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stop

Very nice family run hotel. An unusual combo so near to an airport. Restaurant served good food from a fairly basic menu. Staff were all friendly and obliging, allowing a late checkout free of charge. I could highly recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

muge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from airport. Good transportation to/from centre of town. We booked an accessible room for a wheelchair user and it was a good room. Would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Room was basic but clean and had a gorgeous view. Breakfast was delicious!
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

My stay

Check in seemed to take a long time as we were checked in by the staff all together. This is something I haven't experienced before and would expect it to be individual. I didn't have an evening meal or any drinks therefore I can't pass comment.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and breakfast staff were wonderfully helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim, Sidmouth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is undoubtedly a hotel that has a customer focused approach . The staff are polite and considerate. The facility is new and well kept . Incredible value for money !!
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Hotel

Met at reception by a charming and smiling receptionist who quickly checked us in. Our room is spacious and has all the amenities you would expect.The only criticism would be the lack of tea/coffee making facilities. I would highly recomend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Liked: Property conditions & facilities
This was such a lovely hotel - especially for an airport hotel. Lovely modern amenities and a spacious room. Not sure there was much going on in bar or restaurant, but that didn’t bother me. An easy 5 minute walk to the airport, and it you are coming from the city, a €3 bus ride on the F line drops you off across the road. Too easy.
Stayed 1 night in Jun 2024

10/10 Excellent

Daphne

Stayed 1 night in May 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed for one night. Check in and restaurant staff were wonderful, room was clean and comfortable and breakfast was excellent. 5 minute walk from the airport, would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Nav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent stay. Only a 5 minute walk from the airport and right beside a bus station to downtown. Hotel staff are all very friendly and accommodating! Will take the time to help you with plans in the city and mountains. Room was excellent as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent - extremely helpful. We arrived around 11am with our luggage and 8 month old the day before our flight out of Innsbruck. They had us checked in with a cot set up within 15mins so we were able to relax straight away.
Stayed 1 night in Dec 2023

10/10 Excellent

Shaukat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Clean hotel

We stayed one night at the hotel, our room was clean and spacious with clean and nice bathroom/toilet. Cleanliness is very important to us and this hotel lived fully up to our standard. Nice breakfast with different choices, you can ask for boiled egg or an omelette prepared for you, there was fresh fruit, different cereals, chees, and some sweet choices as well. Free parking space is close and with plenty of parking spaces. The city is around 10-15 min drive or you can take a but from outside of the hotel. All in all a good experience and will definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

ELAINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk to airport
Stayed 1 night in Sep 2023

4/10 Poor

Phillip

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
staff was incompetent. signage at property was inadequate. twenty step climb with luggage required to enter property. no in room coffee or tea service.
Stayed 1 night in Oct 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penz Hotel West was a perfect place to stay to board an early flight. It is a short walk, 5 minutes, to the terminal. The dining room facility is beautiful and the food there is fabulous.
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, clean and quiet. The staff were friendly and helpful. It was very convenient for the airport. The free bus pass into town was also a nice touch. The breakfast was rather expensive at Euro20 and a minor issue: the bathroom extractor was ineffective. However, I would choose to stay again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

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