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Altstadthotel Weisses Kreuz

Property class: 4

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Photo gallery for Altstadthotel Weisses Kreuz

A modern interior with a skylight, seating area, and a view of snow-capped mountains.
A narrow corridor with a checkered floor leading to a doorway, a bed with white bedding, and a tripod-mounted camera on the right.
A modern interior with a dining area, a blue curved wall, and a potted plant.
A modern hotel room with a large bed, a desk with a mirror, a chair, and a view of the outdoors through large windows.
A modern bedroom with a bed, a chair, and a hanging plant.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪10 min drive‬

Room options

View all photos for Large Double Room

A modern hotel room with a large bed, a sitting area, a vanity with a mirror, and a desk.

Large Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Medium Double Room (Golden Roof View)

A modern hotel room with a large bed, a round mirror, a built-in vanity, and a window with sheer curtains.

Medium Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a sitting area, a large mirror, and a bathroom with a sink and towel rack.

Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

A modern hotel room with a large bed, a round mirror, a round sink, and a view of the outdoors through a large window.

Double Room

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Patio)

A modern hotel room with a large bed, a desk with a mirror, a chair, and a view of the outdoors through large windows.

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mozart Suite

A room with a pool table, a bed with a canopy, a chandelier, and a view of the city through large windows.

Mozart Suite

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony

A modern hotel room with a large bed, bedside tables, a desk, and a shower area.

Double Room, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • Mountain view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

A modern hotel room with a large bed, a vanity with a bowl sink, and a mirror.

Basic Room (Besenkammer)

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Roof Suite

A hotel room with a bed, a sofa, a desk, a lamp, and a wall with a tree mural.

Golden Roof Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Medium Double Room

A hotel room with two beds, a bedside table with a remote control, and a small table with two glasses.

Medium Double Room

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Patio Suite

A modern hotel room with a bed, a sofa, a desk with a lamp, and a TV.

Super Patio Suite

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

A modern bedroom with a bed, a chair, and a hanging plant.

Studio Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room (Doppelzimmer Stube)

A bedroom with a wooden headboard, a bed with white linens, a bedside table, and a small black cabinet.

Comfort Double Room (Doppelzimmer Stube)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Innsbruck

Located in Innsbruck City Centre, Altstadthotel Weisses Kreuz is next to Innsbruck Old Town Christmas Market and Maria Theresa Street. This 48-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Maria Theresa Street - 1 min walk - 0.1 miles
  • Innsbruck Old Town Christmas Market - 2 min walk - 0.1 miles
  • Golden Roof - 2 min walk - 0.1 miles
  • Hofburg - 2 min walk - 0.1 miles
  • Court Church - 2 min walk - 0.1 miles

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 19 min drive

Restaurants

  • ‪Cafe Katzung - ‬1 min walk
  • ‪Cafe-Strudel Kröll - ‬2 min walk
  • ‪Manna Delikatessen Café - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Franzs - ‬2 min walk

About this property

Altstadthotel Weisses Kreuz

Altstadthotel Weisses Kreuz features free WiFi in public areas and a living plant wall. Multilingual staff at the 24-hour front desk can assist with luggage storage, access to locker space, and tours or tickets.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes and phones are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Frequently asked questions

Is free cancellation available at Altstadthotel Weisses Kreuz?

Altstadthotel Weisses Kreuz offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Altstadthotel Weisses Kreuz?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Altstadthotel Weisses Kreuz on Oct 18, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Altstadthotel Weisses Kreuz?

This hotel is situated in Innsbruck City Centre, just steps from Innsbruck Old Town Christmas Market and Maria Theresa Street, and within a short walk of Golden Roof. You'll also find Cathedral of St. James and Hofburg less than a mile away.

Is parking available on site at Altstadthotel Weisses Kreuz?

No, there isn't parking at this hotel.

Does Altstadthotel Weisses Kreuz include a casino on the premises?

No, Altstadthotel Weisses Kreuz doesn't have a casino.

Will I find an indoor pool at Altstadthotel Weisses Kreuz?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Altstadthotel Weisses Kreuz?

Couples staying at this hotel will appreciate amenities like a bar/lounge plus some guestrooms include a city view and a rainfall showerhead.

Are there hot tubs at Altstadthotel Weisses Kreuz?

No, this hotel doesn't have a spa tub.

Does Altstadthotel Weisses Kreuz feature a restaurant that includes a breakfast menu?

Yes, Altstadthotel Weisses Kreuz serves breakfast (local cuisine) for a surcharge each morning at Blaue Brigitte.

Does Altstadthotel Weisses Kreuz allow pets to stay free of charge?

No, pets aren't allowed at Altstadthotel Weisses Kreuz though service animals are welcome.

Are there connecting rooms at Altstadthotel Weisses Kreuz?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Altstadthotel Weisses Kreuz?

The closest major airport to Altstadthotel Weisses Kreuz is Kranebitten Airport (INN), which is 3.6 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Altstadthotel Weisses Kreuz?

Yes, some guestrooms at this hotel offer either a furnished patio and a balcony where guests can enjoy city and mountain views.

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 470 out of 599 reviews
Rating 8 - Good. 96 out of 599 reviews
Rating 6 - Okay. 21 out of 599 reviews
Rating 4 - Poor. 10 out of 599 reviews
Rating 2 - Terrible. 2 out of 599 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful friendly and helpful staff. Fab location and lively stylish evening lounge. Would definitely stay here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a lot of charm and was located in the square facing the famous golden roof. It’s a perfect location for visiting Innsbruck for the first time. It’s walkable to everything. We had a lovely stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, clean and essential. Breakfast was indeed high level both for taste, presentation, and à la carte options included.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is very helpful and courteous. Rooms are spacious and very clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a lovely bar and welcome drink in a great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in the middle of City Center! Great location! Everything at your footsteps. Hotel staff is so fantastic! Hotel bar is so fun, charming, upbeat! Great breakfast, rooms are good. Will definitely stay here again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning hotel, tucked away in the old town area. The hotel was immaculately kept, breakfast was fresh with a great choice on offer. Our room was spacious and had everything was required. Its location is perfect, a 10 minute walk from the railway station and only yards from the main historical sites. We loved our short stay in Innsbruck and we couldn’t rate the hotel any higher.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute terrific staff that goes above and beyond. The location is perfect.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, luggage storage lockers that actually have a lock and key on them. Room was cleaned daily, my only complain was the bathroom was very open to the room, almost no privacy
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and a perfect location to explore Innsbruck.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , clean rooms, and excellent service. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. The welcome drink and travel pass was much appreciated. The room was very comfortable and clean and we would stay here again if we were in Innsbruck.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in. The staff were all so lovely and welcoming - and tge breakfast was fantastic. The location is perfect right in the centre of the lovely city of Innsbruck and our room was so comfy. Can't wait to visit again one day!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely boutique hotel where Mozart himself once stayed. The breakfast and views from the restaurant were excellent. The staff were kind and helpful. This hotel is perfectly located in the old town tourist area. I felt at home away from home. I would definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Breakfast was wonderful. Evening bartender was excellent. Overall lovely staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and newly remodeled rooms. Staff like Lucas And Victoria were amazing and very gracious. We will be back!!!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely decor, breakfast was great.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional and the location was absolutely perfect. Will stay here again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic hotel and the staff are super kind and friendly
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff, good breakfast selection and great location.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
If your child does well in an adult atmosphere it’s a great location, it’s not geared towards kids but was totally fine for our family.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really interesting and well appointed. Staff were very charming and helpful. Location was right in the heart of everything.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2026