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Best Western Plus Hotel Goldener Adler

4.0 out of 5.0

Recent guest reviews

We stayed at the Goldener Adler for two nights in May 2017, had the room under the roof. It was raining most of the time we stayed in Innsbruck, which is a shame, since it is a beautiful historic town. But on the other hand, we didn't have far to walk to restaurants and historic sights. And some of the streets have arcades, which protect against the rain. There are a couple of tiny "stores" for emergency food and water just across the street. The disadvantage of the hotel is that it is located in a pedestrian zone and one has to park in a small underground parking garage or on the street, which means you have to drag your suitcase through the street. But otherwise, the room was comfortable, and the breakfast was ample. Very small lobby.

Very convenient hotel close to many tourist attractions; Golden Roof is about 100m away. Reasonably close to the station - about a 15/20 minute walk mainly through pedestrian only areas. The hotel was very clean and the staff friendly.

We had to park down the road though and carry all our luggage across a busy road in the pouring rain which wasn't ideal though. We also had to sit wait till a car to leave as the general carpark we were directed to was full so had to wait for space. The hotel is of a good standard and the check-in process was quick & easy. The lady who was on reception was very helpful. Unfortunately though as this hotel is in the middle of the tourist run the very small bar and restaurant are overwhelmed with people not staying at the hotel that there is no space for us when we wanted to have a drink at the bar. This is despite large areas blocked off and empty. A different lady on reception this evening was completely unhelpful when I asked about opening more space. Not sure I would recommend this hotel if you like to sit, relax & read a book at the hotel bar or if you are unable to carry all your luggage. Not sure I would stay here again.

I wrote a long detailed review of my experience at the Goldener Adler which TripAdvisor declined to publish for unclear reasons, so here it is again in brief format. The Goldener Adler overcharged me 12euro on a booking I made through booking.com. They refused to refund it when I asked them to. When I threatened to refuse the charge on my credit card they agreed to the refund. Avoid this place. They tried to overcharge me. They might do the same to you.

Given the constraints of working within a historic hotel they have done a good job of updating it with great amenities and furnishings while maintaining the character and charm. Although the room was not that big it was very comfortable, the staff were lovely and the location is perfect. The breakfast was good, (have had better), but our waiter was so charming and obliging after making a mistake with our order on the first day, he totally won us over.

This is a beautiful and quaint hotel. The location is perfect and the staff is so warm and welcoming! The breakfast was included and it was delicious. If you let them know in advance, they will make gluten free bread. It feels like a true, historic Austrian hotel. Loved it!

We stayed for two nights and can't recommend this hotel highly enough! It is really central so easy to access everything and the staff were really friendly and welcoming. Even the breakfast was great! It has a great mix of the traditional with a contemporary twist. Please don't hesitate to stay here.

We recently stayed at the BW Plus Goldener Adler and loved it. The hotel is very historic, but our room was equipped with all the modern appointments. The location is in the heart of Innsbruck and could not be located better. The breakfast was very good with eggs and meats made to order. Lovely outdoor restaurant outside the hotel where you can enjoy the sights and sounds of the city. We loved it and would definitely stay here again if in the area. Highly recommend!

A five star hotel for three star prices. Ideal location in pedestrian zone. Innsbruck is great base from which to explore Tyrol by car or train. Great skiing and hiking. The room was lovely, beautifully furnished, functional, excellent bed, solid Wi-fi, well lit, quiet. The restaurant is very good; the breakfast buffet one of the best we have experienced. The staff are brilliant--helpful, friendly, knowledgable. This is our second stay and we are as impressed as we were on our first stay. All this in a historic hotel where noble and famous people have stayed over hundreds of years. Super staff Excellent restaurant

I have to admit I was concerned to learn that this was a Best Western rather than a "home grown" hotel. But my concerns were misplaced. The Goldener Adler is beautiful, comfortable and right in the center of town. Our room was clean and well appointed. The breakfast was great with lots of choices. We had dinner at the outdoor restaurant that is part of the hotel and the food was wonderful. They didn't rush us and we spent a good part of the evening drinking, dining and watching all of the action -- including a marching band on the plazza.

Herzog-Friedrich-Strasse 6 Innsbruck Tirol

Hotel highlights

  • Steps from Golden Roof and Cathedral of St. James
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Innsbruck City Centre, Best Western Plus Hotel Goldener Adler is next to popular attractions like Golden Roof and Cathedral of St. James. This 39-room, 4-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. Centrally located in Innsbruck, the hotel is also a short walk from Imperial Palace and Court Church.


Dining

Free full breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Best Western Plus Hotel Goldener Adler's 39 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and hair dryers. Phones are also included.


Property features

Best Western Plus Hotel Goldener Adler offers free WiFi in public areas and conference space. Self parking is available for EUR 10.90 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Classic Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Classic Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Classic Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Deluxe Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 1055 reviews