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Best Western Plus Hotel Goldener Adler

4.0 out of 5.0

Recent guest reviews

We enjoyed our visit at this hotel, and there are many reasons to like it: friendly and helpful staff and servers; a massive breakfast buffet in the morning with amazing croissants, breads and pastries among other items; located in Old Town and within walking distance from practically all the tourist locations (and if not, a quick walk to the funicular or the bus); the room was clean and well appointed and the hotel itself is quaint and historically interesting. However, my three complaints are (1) the tiny room (you could barely squeeze around the double bed without banging a knee on a desk or the footboard etc); (2) the tiny bathroom lacking in any counter space whatsoever; and (3) the partially “frosty” glass enclosure with a door that doesn’t latch for the bathroom. Anyone just a tad over 6 feet tall can peek over the frosty glass, which is just plain weird.

Talk about feeling welcome, well from the moment we were greeted, it was the start of a homey, friendly and lovely home,away from home feeling. Our room was spacious, comfortable and tidy with a huge walk in bath for my elderly mom.We lived all the,activity outside our door with all tge Xmas decor and markets,we were truly in the thick of it!Siper location to walk anywhere and if you got confused you knew the,Adler was,around the corner. The staff were the best and we lived chatting with everyone.We especially loved the little egg hats for such an extensive and healthy breakfast to start your day!!We also tried 2 dinners which were excellent and delicious . We would stay here again in beautiful Innsbruck and look no further. We were really thrilled and very Happy Guests. See you again !

This is a great property in the heart of old town Innsbruck with beautiful rooms a great restaurant that serves a spectacular breakfast but what make this the place it is are the people who work there. I just want to single one of them out and say that Maria at the front desk is by far the nicest person you could ever possibly deal with. When I arrive this time not only did she have everything we needed ready but she remembered me and asked about my wife who was not traveling this time. those are the little thing that make a difference!

Right in the heart of the old town, the Golden Roof is just round the corner, and all the shops and restaurants are in easy walking distance. The hotel rooms are very clean and comfortable. Good wifi.

We stayed for 2 nights in December to explore the Christmas Markets & mountains. The hotel is approx. 15 minutes by car from the airport and the location could not be better, 30 seconds from the Golden Roof and right in the heart of the markets. We arrived early and our room wasn't ready, but our bags were stored and were waiting for us in our room when we returned later in the day. We had room 411 which is on the very top floor, the views were amazing! Mountains from one window, the Golden Roof & markets from another. The room itself was well equipped with tea and coffee making facilities, plenty of towels and extra blankets, it was also completely spotless. Breakfast was varied and the eggs cooked to order. Every member of staff we came into contact with was super polite and helpful and I would definitely stay here again!

We stayed here in our first night through Austria. Reception was great and after driving around the main square 3 times trying to figure out where to park (Altstadt garage btw) we called and there were extremely helpful on the garage location. Room was extremely clean and fairly big for Austria. Bed was comfy and while i was a tad concerned on our room location (right above the market vendors) it was actually very quiet. Location couldn't be better. You're with 30 seconds of the golden roof and dead in the middle of the markets. We didn't get a chance to try out the restaurant since were only here one night. Only negative is that since you're in the city center you have to park and walk but its a 2-3 min walk and really not an issue at all. Overall id actually rate this a solid 4.5 star hotel, but since TA doesn't do half stars and after our hotel in Vienna I'm going up to 5 rather than down. The helpful staff and location puts it over the top. Tips, park in the Altstadt garage which is directly under the main Xmas market and bring you're parking ticket with you for reduced fare when you leave.

We were three couples taking in the lovely Innsbruck xmasmarket (which is just outside), the weather was lovely and there was early snow so we were possibly biased However this little gem convinces one as one of the dying breed of Austrian family run town hotels- with the owners there literally from morning till evening to see to their guests lacking nothing And it doesn't Nicely refurbished albeit smallish rooms (we had standard peaking in their superiors they much bigger) especially the bathrooms which are well equipped (grohe raindance showers etc) and nice toiletries; comfy mattresses even air conditioning Whilst we did not eat there the breakfast served was nice with good choice of local produce; even their own brand fizz available well prepared coffee and nice bread Service whilst stressed and appearing a bit short very effective and still taking time to smile What could be done differently? A few more choice on tea (they have one darleeing and the rest all fruit infusions)and perhaps not to have the butter on ice in the winter The downside of the central location is that if you like me like sleeping with an open window you hear lots of noise at 3 when the last clubbers go home; at 5,30 when the trash cans are emptied and then deliveries start; perhaps try to get a room to the inside of the hotel Bathrooms in standard rooms can be perhaps claustrophobic for some or unsuitable for those with a disability Great place and good value

Situated at the gates to the Old Town this hotel could not be in a better position, given that it has also always been a hotel since its erection in the 1300's its also extremely well versed in looking after its customers (even, I believe, in an early life one Amadeus Mozart). Over the years it has, obviously, been refurbished carrying all modern amenities but this has been completed with a great deal of TLC and an eye for maintaining the character of the building itself. On top of the building you add a group of people, the staff, that are some of the friendliest and most helpful people you could wish to meet, and that goes for the reception staff, the restaurant staff both breakfast and dinner and the cleaning staff, and you have a perfect combination. Our room was not the biggest we hard ever stayed in but it was, for a 4 day break, big enough and had everything we needed with sufficient storage, both hanging and drawers, a safe, a writing desk, a fridge a very large comfy bed and a very modern stylish bathroom (room 302). The hotel also boasts one of the best restaurants in Innsbruck and we did eat here one night and was not disappointed. The food and the service were both superb. However if you do want to venture out to other restaurants the top 5, as shown on TA, in Innsbruck are all within walking distance and 3 of them within 200 yards, so you are spoilt for choice. While we were staying at the hotel it was also the start of the Christmas market and that was just the icing on the cake, and it started right outside of the hotels front door, we couldn't ask for better. A great hotel with great staff in a great location for sights and restaurants and shops in the Old Town, what more could we ask. Superb

We totally enjoyed our stay at this hotel. Wonderful location, impressive rooms, friendly staff and a great restaurant. Everything was simply perfect and we will definitely stay here when we return to Innsbruck.

Nice classic kitchen with a very nice wine selection. Recommendable place in innsbruck for classic tirolean lunch or dinner. Very nice location in a classic basement with a beautiful scenery. Excelent service too

Herzog-Friedrich-Strasse 6 Innsbruck Tirol

Hotel highlights

  • Steps from Golden Roof and Cathedral of St. James
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Innsbruck City Centre, Best Western Plus Hotel Goldener Adler is next to popular attractions like Golden Roof and Cathedral of St. James. This 39-room, 4-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. Centrally located in Innsbruck, the hotel is also a short walk from Imperial Palace and Court Church.


Free full breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


All of Best Western Plus Hotel Goldener Adler's 39 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and hair dryers. Phones are also included.

Property features

Best Western Plus Hotel Goldener Adler offers free WiFi in public areas and conference space. Self parking is available for EUR 10.90 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Classic Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Classic Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Deluxe Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Traditional Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 1104 reviews