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Hotel Goldener Adler, BW Signature Collection

4.0 star property
Hotel in Innsbruck with a restaurant and a bar

Choose dates to view prices

Photo gallery for Hotel Goldener Adler, BW Signature Collection

Lunch and dinner served, international cuisine
Reception
Reception
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Herzog-Friedrich-Strasse 6, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪3 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 Double Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Twin Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2

Traditional Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Deluxe Double Room

  • Sleeps 2

About the neighborhood

Innsbruck

Located in Innsbruck City Centre, Hotel Goldener Adler, BW Signature Collection is next to Helbling House and Innsbruck Old Town Christmas Market. This 39-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.1 miles
  • Golden Roof - 2 min walk - 0.1 miles
  • Maria Theresa Street - 3 min walk - 0.2 miles
  • Hofburg - 3 min walk - 0.2 miles
  • Court Church - 3 min walk - 0.2 miles

Getting around

  • Innsbruck Technik Tram Stop - 11 min drive
  • Innsbruck Central Station - 13 min walk
  • Kranebitten Airport (INN) - 9 min drive

Restaurants

  • ‪Gelateria Tomaselli - ‬2 min walk
  • Cafe-Strudel Kröll
  • ‪Cafe Katzung - ‬1 min walk
  • Swingkitchen
  • ‪Franzs - ‬1 min walk

About this property

Hotel Goldener Adler, BW Signature Collection

Hotel in Innsbruck with a restaurant and a bar
Hotel Goldener Adler, BW Signature Collection features free WiFi in public areas, a library, and a terrace. Self parking is available for EUR 18 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and an ATM.
Guests can expect TVs with digital channels, along with free WiFi and wired Internet. Other amenities include coffee makers, hair dryers, and safes. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Bar (on property)
Altstadthotel Weisses Kreuz
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  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 461 reviews
$166 nightly
The price is $189
Feb 1 - Feb 2
Total with taxes and fees
Altstadthotel Weisses Kreuz

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily full breakfast available for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Goldener Adler

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping mall
  • Ski storage

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, views from some guestrooms will be obstructed.
This property is in a car-free zone and can be reached only by foot.
Parking for SUVs, RVs, buses, trailers, and large vehicles (over 2.10 meters high) is not available.

Renovations and closures

The property will be renovating from May 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 59.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Plus Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler
Best Western Plus Goldener Adler
Best Western Goldener Adler
Best Western Innsbruck
Innsbruck Best Western
Best Western Plus Hotel Goldener Adler
Hotel Goldener Adler, BW Signature Collection Hotel
Hotel Goldener Adler, BW Signature Collection Innsbruck
Hotel Goldener Adler, BW Signature Collection Hotel Innsbruck

Frequently asked questions

What can I see within easy reach of Hotel Goldener Adler, BW Signature Collection?

This hotel is situated in Innsbruck City Centre, just steps from Innsbruck Old Town Christmas Market and Golden Roof, and within a short walk of Cathedral of St. James. You'll also find Hofburg and Maria Theresa Street less than a mile away.

Is parking available on site at Hotel Goldener Adler, BW Signature Collection?

Yes, parking is offered for EUR 18 per day.

Does Hotel Goldener Adler, BW Signature Collection have a casino at the property?

No, Hotel Goldener Adler, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Hotel Goldener Adler, BW Signature Collection?

No, there is no indoor pool at this hotel.

Is Hotel Goldener Adler, BW Signature Collection a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Are there hot tubs at Hotel Goldener Adler, BW Signature Collection?

No, this hotel doesn't have a spa tub.

Does Hotel Goldener Adler, BW Signature Collection have a restaurant with a breakfast menu?

Yes, Hotel Goldener Adler, BW Signature Collection serves a full breakfast for a surcharge each morning at Goldener Adler.

Will Hotel Goldener Adler, BW Signature Collection allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Goldener Adler, BW Signature Collection for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Goldener Adler, BW Signature Collection?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Goldener Adler, BW Signature Collection?

The closest major airport to Hotel Goldener Adler, BW Signature Collection is Kranebitten Airport (INN), which is 2.2 mi away (9 minutes by car).

Are there rooms with balconies at Hotel Goldener Adler, BW Signature Collection?

No, there aren't any guestrooms with balconies at Hotel Goldener Adler, BW Signature Collection.

Hotel Goldener Adler, BW Signature Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 468 out of 654 reviews
Rating 8 - Good. 156 out of 654 reviews
Rating 6 - Okay. 25 out of 654 reviews
Rating 4 - Poor. 2 out of 654 reviews
Rating 2 - Terrible. 3 out of 654 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great check in and front line staff, as well as in the restaurant. Great location, special place!
Stayed 3 nights in Jan 2026

8/10 Good

Justin

Stayed 2 nights in Dec 2025

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Room comfort
So I would like to give this room a better than three stars because of the location but I just can't. The pillows at this hotel are awful!! Also the noise from outside from the nearby bars on a Friday night are so bad I had to use my noise cancelling headphones to sleep. Also if you are short you won't be able to open the windows. It gets really really stuffy in that room even on a cold night. There must be other hotels nearby that are better. Also the pictures on here of the room make it look more lux than it is.
Stayed 2 nights in Oct 2025

6/10 Okay

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Location and customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Chad, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What do I say? The location is incredible. The staff were incredible. Couldn't ask for more. Absolutely amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maureen

Stayed 2 nights in Sep 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room, very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Francis, Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Love the historical feel. Room was large and bathroom great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Teri, Bozeman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location being right in the center of the Old Town. Our room was small but well equipped and laid out. The only knock on the room would be the carpet as it seen better days, but I'm still giving the hotel 5 stars because it was a very nice place to stay being close to everything, and the staff were great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
It's a historical building, or at least it looks like one, lots of character and couldn't be more centrally located.
Stayed 1 night in Sep 2025

8/10 Good

Lequn

Liked: Cleanliness, staff & service
One issue was the shower temperature. It got suddenly too hot and then cold, again and again.
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, only issue was WiFi and TV signal a bit weak
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk staff was so helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beatriz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, close to restaurants and attractions, would recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mukta

Liked: Amenities
Historical bldg. Courteous staff.
Stayed 1 night in Aug 2025

8/10 Good

Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, couldn’t be more conveniently placed and the restaurant was excellent
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

This hotel is in a fabulous location and we had a lovely big room, although the bathroom was rather small. I didn't think the bed/pillows were that comfortable, which stopped me from giving full marks, but I would highly recommend this place, which also served a great breakfast. The German woman on reception every afternoon/evening was also particularly helpful and friendly. Definitely worth staying when visiting this gorgeous city.
Stayed 4 nights in Aug 2025

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