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Hotel Goldener Adler, BW Signature Collection

4.0 star property

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Photo gallery for Hotel Goldener Adler, BW Signature Collection

Lunch and dinner served, international cuisine
Reception
Reception
Exterior
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Herzog-Friedrich-Strasse 6, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪3 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪9 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Twin Bed

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Classic Double Room

  • Sleeps 2
  • Free WiFi

Traditional Double Room

  • Sleeps 2
  • Free WiFi

Classic Twin Room

  • Sleeps 2
  • Free WiFi

Classic Single Room

  • Sleeps 1
  • Free WiFi

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

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Hotel Schwarzer Adler

Innsbruck City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 714 reviews
$156 nightly
The price is $182
Jun 7 - Jun 8
Total with taxes and fees
Hotel Schwarzer Adler

About the neighborhood

Innsbruck

Located in Innsbruck City Centre, Hotel Goldener Adler, BW Signature Collection is next to Ottoburg and Helbling House. This 39-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.1 miles
  • Golden Roof - 2 min walk - 0.1 miles
  • Maria Theresa Street - 3 min walk - 0.2 miles
  • Hofburg - 3 min walk - 0.2 miles
  • Court Church - 3 min walk - 0.2 miles

Getting around

  • Innsbruck Technik Tram Stop - 11 min drive
  • Innsbruck Central Station - 13 min walk
  • Kranebitten Airport (INN) - 9 min drive

Restaurants

  • ‪Franzs - ‬1 min walk
  • ‪Cafe Katzung - ‬1 min walk
  • ‪Swingkitchen - ‬2 min walk
  • ‪Glorious Butcher Innsbruck - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel Goldener Adler, BW Signature Collection

Hotel Goldener Adler, BW Signature Collection features free WiFi in public areas, a library, and a terrace. Self parking is available for EUR 18 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and an ATM.
Guests can expect TVs with digital channels, along with free WiFi and wired Internet. Other amenities include coffee makers, hair dryers, and safes. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Terrace/patio
Hotel Schwarzer Adler
Innsbruck City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 714 reviews
$156 nightly
The price is $182
Jun 7 - Jun 8
Total with taxes and fees
Hotel Schwarzer Adler

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily full breakfast available for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Goldener Adler

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping mall
  • Ski storage

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, views from some guestrooms will be obstructed.
This property is in a car-free zone and can be reached only by foot.
Parking for SUVs, RVs, buses, trailers, and large vehicles (over 2.10 meters high) is not available.

Renovations and closures

The property will be renovating from May 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 59.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Plus Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler
Best Western Plus Goldener Adler
Best Western Goldener Adler
Best Western Innsbruck
Innsbruck Best Western
Best Western Plus Hotel Goldener Adler
Hotel Goldener Adler, BW Signature Collection Hotel
Hotel Goldener Adler, BW Signature Collection Innsbruck
Hotel Goldener Adler, BW Signature Collection Hotel Innsbruck

Frequently asked questions

What can I see within easy reach of Hotel Goldener Adler, BW Signature Collection?

This hotel is situated in Innsbruck City Centre, just steps from Innsbruck Old Town Christmas Market and Golden Roof, and within a short walk of Innsbruck City Tower. You'll also find Nordkette Mountains and Cathedral of St. James less than a mile away.

How much does it cost to stay at Hotel Goldener Adler, BW Signature Collection?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Goldener Adler, BW Signature Collection on Jun 7, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Goldener Adler, BW Signature Collection?

Yes, parking is offered for EUR 18 per day.

Does Hotel Goldener Adler, BW Signature Collection have a casino at the property?

No, Hotel Goldener Adler, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Hotel Goldener Adler, BW Signature Collection?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Goldener Adler, BW Signature Collection?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Goldener Adler, BW Signature Collection?

No, this hotel doesn't have a spa tub.

Does Hotel Goldener Adler, BW Signature Collection have a restaurant with a breakfast menu?

Yes, Hotel Goldener Adler, BW Signature Collection serves a full breakfast for a surcharge each morning at Goldener Adler.

Will Hotel Goldener Adler, BW Signature Collection allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Goldener Adler, BW Signature Collection for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Goldener Adler, BW Signature Collection?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Goldener Adler, BW Signature Collection?

The closest major airport to Hotel Goldener Adler, BW Signature Collection is Kranebitten Airport (INN), which is 2.2 mi away (9 minutes by car).

Can I book a room with a balcony at Hotel Goldener Adler, BW Signature Collection?

Yes, some guestrooms at Hotel Goldener Adler, BW Signature Collection offer a terrace.

Hotel Goldener Adler, BW Signature Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 498 out of 690 reviews
Rating 8 - Good. 161 out of 690 reviews
Rating 6 - Okay. 25 out of 690 reviews
Rating 4 - Poor. 2 out of 690 reviews
Rating 2 - Terrible. 4 out of 690 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Nice historic hotel in the old center. Comfortable bed and room, delicious breakfast, and kind staff.
Stayed 2 nights in Feb 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
The room was spacious, clean and comfortable with a view of the mountains. Staff were very courteous and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful rooms - 3 windows overlooking the street. Clean and lovely service
Stayed 1 night in Jan 2026

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, amenities
This was the worst hotel experience for a so called top hotel. I would not recommend this to anyone to stay here
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation and very attentive staff
Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great check in and front line staff, as well as in the restaurant. Great location, special place!
Stayed 3 nights in Jan 2026

2/10 Terrible

yvonne

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Large spotlessly clean rooms Staff were professional and welcoming Great location Thoroughly enjoyed our stay
Stayed 7 nights in Dec 2025

10/10 Excellent

emanuela

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Dorene, Lakeland

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room cleaned daily, staff pleasant at check-in, beautiful ancient building with remodeled yet antique looking bedrooms, we needed laundry service and it was quite expensive (over $50 for several pairs of pants and shirts), loved the restaurant on site, one of the waiters who had been with Adlers for years was helpful, pleasant, smiling and a pleasure to meet. Food was delicious - definitely recommend venison stew. We did ask for shampoo twice and it wasn't delivered from the front desk. Chirstmas market was right outside the door and the area around the hotel looked magical.
Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The location is incredible . Everything is walkable . The room was very comfortable and quiet . The staff very welcoming . I had booked 3 nights and the hotel provided me a 3 day card good for buses, trams and local trains as well as discounts off of attractions . They also have their own restaurant.
Exterior entrance
Hallway of my floor ( 2nd)
My room . I was a single traveler
My bathroom
Stayed 3 nights in Dec 2025

10/10 Excellent

Hratch Antoine, Fort mill

Liked: Cleanliness, amenities, property conditions & facilities
Omg I will go back again for sure. Tirol breakfast was out of this world. You have to try it I won't say more
Stayed 2 nights in Dec 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service, amenities
Great location, staff were very friendly. The bathrooms in the rooms are really odd.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
The hotel was amazing. Perfect location for the Christkindlmarkt. The next morning after having multiple beers, red wines, etc. some in the group needed special attending to. Katarina, a beautiful lady, made it a point to create a soup that was healing and warm. I would definitely stay here again.
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Disliked: Staff & service, amenities
Great location. Basic room. Not great service on check in - receptionist was rude.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great location and restaurant downstairs was delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Room overlooked a few Christmas market stalls and we could hear when the Krampus ruckus was kicking off in time to get down and see them.
Stayed 2 nights in Dec 2025

8/10 Good

Justin

Stayed 2 nights in Dec 2025

10/10 Excellent

Marguerite

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was amazing with so much history. Staff was excellent, rooms very comfortable and the breakfast was delicious! I cannot wait to go back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Renate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant and I appreciated the quiet although the hotel is in a busy stree. It is well insulated so that the noise from outside does not come through.
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Staff is great, rooms are great, and the accessibility to local shops/restaurants is great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Lenise, Sitka

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very historic property , excellent restaraunt . Big room
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabel

What stood out was the friendliness and helpfulness of the staff. The hotel is well located.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location, clean, spacious rooms and loads of character!
Stayed 1 night in Oct 2025

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