Skip to main content
Beginning of main content

Best Western Plus Hotel Goldener Adler

4.0 out of 5.0

Recent guest reviews

We arrived a bit frustrated...well very our GPS was not helpful in guiding us to this lovely historic hotel right in the heart of the pedestrian area of Innsbruck...more on that later. The young lady at reception did everything possible to welcome us, accommodate our needs and get us settled in our lovely comfortable room which had everything you could need in a room from cleanliness to a comfortable bed, crisp linens, lots of towels, good shower with water pressure and hot water, inroom coffee etc. Wish I had her name because she went above and beyond! Explore the different floors of the hotel which each have their own decoration in keeping with the style and history of this location, and don't miss the interesting stairwell decoration on the way up from floors 1 to 2! The breakfast room and restaurant are on the main level and are very cosy and warm with the decoration and arched ceilings. Breakfast was one of the best with a good selection of cold items and the option of ordering eggs from a menu of about 5 options, as well as the selection of different coffees. Very nice touch. Hotel location is perfect for taking in the Aldstadt and other places of interest. Parking is available about a 5 minute walk away and although the hotel suggests they have special rates, I did end up paying the full rate as we exited. My fault, perhaps, for not inquiring on how to access a lower rate as it is a public parking that you are directed to. Now for the GPS...the directions will take you to the start of the pedestrian street, not to the hotel as cars are not permitted other than certain morning hours. The hotel is not at all far from the street entrance. We parked in a loading zone and ran with our luggage to the hotel entrance. You can apparently drive in, even if all signs say no, to drop off luggage but we were not aware. And it was a busy busy Friday night with wall to wall people so not sure how we would have managed. but we did manage as we left on a quieter Sunday morning. So...hard to get to but well worth the effort!

The best is how well located the hotel is right by the Golden roof in old town. The rooms are clean and the only complaint was by 6.30am you can hear the noise of truck at the square unloading etc. The breakfast is continental but you can order eggs.and cappuccino. The restaurant is quite popular too.

Beautiful hotel, Friendly staff and nice rooms. Location is superb...but a bit noisy at night since many people are celebrating in the old square. Innsbruck is a beautiful city that inst overrun by tour groups. Many nice restaurants within easy walking distance.

Our second visit to this lovely hotel was just as enjoyable as our first. We asked for, and were allocated, the same room as on our first visit, even though we were only staying for two nights. As previously, the reception and breakfast staff were friendly and helpful. There is a good breakfast buffet and your order is taken for hot food - so much better than in hotels where the routine scrambled eggs have sometimes been left to congeal for hours. The hotel is full of character; I love this place, and the price is reasonable, especially when you consider its location. It is small and obviously doesn't have five-star facilities like a swimming pool, but it deserves five stars because what it does do it does really well.

Old building in old town! Modernzing of the facility is effective and tasteful. Rooms are well equipped and comfortable. Staff is excellent. Breakfast buffet first rate. No on-site parking - about a 5 minute walk to old town parking facility where hotel deal is 10.90 euros per day. Possible to drive to hotel to drop off luggage.

If we ever came to Innsbruck again, or had to recommend a hotel to anyone, we’d have no problem choosing the Hotel Goldener Adler. This accommodation was just great for us. First, the location is terrific. It is just the best. We stayed a full five days in Innsbruck, and it is right in the Altstadt. Many tourist sights are in the Old Town, so this is a “no-brainer”. But still, there are touristic attractions elsewhere in the area too and the location was still good for catching other transportation. We bought the 3-day Innsbruck Card and it was absolutely worth it. The Nordkettenbahn and Swarovski Krystallwelt will pay for it alone. Transportation is also included in the card, or you can get a 24-hr pass on the hop-on bus called “Sightseer”. It will take you most places you’d want to go. Back to the hotel itself, every staff member was totally friendly, helpful, knowledgeable and spoke fluent English. This includes the waitstaff in their excellent restaurant. We had dinner 3 nights in that restaurant and were never disappointed. The menu is not huge, but everything chosen by the 3 of us was a success. Breakfasts are a very complete buffet, plus cooked eggs to your liking. Also, various coffees are available by request (e.g., lattes and cappuccinos). We had a rental car, so we were concerned about driving up to the hotel and parking it. Cars are allowed at any time for drop-off of luggage at the hotel. This is a pedestrianized area after 10:30 am, but we had no trouble driving in at other times. You just have to watch the pedestrians obviously! Parking is about 2 blocks away, and the hotel provides a reduced rate if you give them your parking card. You actually pay parking to the hotel. Our rooms were 301 (single friend) and 304 (me and my husband). Although the hotel is a very historic and venerated establishment, Best Western has seen fit to upgrade and modernize it, of course. The room was very comfortable, although there isn’t really a view except to the building across the alley. There was a desk with 2 desk chairs, but no where else to sit. It worked out for us. You can't miss choosing this hotel.

This hotel is even better than a typical BW, as it is an old building, in the heart of the old city. The staff is helpful, and one young woman helped me find a hotel in Munich, my next stop for two nights. You have to walk down the stairs and around the hotel as it is remarkably decorated. All the staff at the front desk was courteous and helpful, and the manager gave me the same rate for the second night. Innsbruck has a lot to see and I recommend two days. You can walk to the train from here, and they have a very nice breakfast and dining area.

Hotel Golden Adler is in a perfect location, only meters away from the Golden roof and the old town centre, the staff could not have been more helpful and the room was very clean and cosy. Only issue we had was street noise and that was on the top floor, but this was only a minor issue. Over all I would highly recommend this motel

The good * Beautiful hotel in an historic building in the centre of Innsbruck * Good rooms with comfortable beds, though one person in our party was not comfortable in their bed * Separate bathroom and toilet * Powerful shower * Good WiFi * Parking is available at a nearby parking station at a reduced rate * Nice restaurant within the hotel The bad * Some noise from delivery/garbage trucks in the morning * Glass door on toilet was a bit off putting. It should at least contain frosted glass. * Some issues with managing large numbers of guests at reception at busy times. Overall I would definitely recommend this hotel to anyone staying in Innsbruck, especially if they were after a hotel in the middle of the old centre. The building with the golden roof is less than 100 metres away.

The location in the old town is excellent with almost everything including the Palace, the museums, the restaurants and the start of the funicular within walking distance. Although it is in a pedestrianised area, taxis will drop you and collect you at the door. The staff, particularly on reception, are lovely and the hotel is truly historic yet the rooms are updated recently and good quality. Someone in a previous review commented that there was limited room in reception to rest and plan your day but in fact there is a room at the back of the hotel which can be used for that purpose (also with a chess set etc.) There are a few little points of detail that would have led to 5 stars rather than 4 on my rating. You may have to grab someone to order the (excellent ham and eggs for example) cooked breakfast when they are busy. The bathroom light in our room could only be switched off by turning off the main overriding light switch, there was no signal when we tried to watch TV and there was little consistency in what was provided as complementary tea bags. But overall I would definitely stay there again and heartily recommend it to other travellers.

Herzog-Friedrich-Strasse 6 Innsbruck Tirol

Hotel highlights

  • Steps from Golden Roof and Cathedral of St. James
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Innsbruck City Centre, Best Western Plus Hotel Goldener Adler is next to popular attractions like Golden Roof and Cathedral of St. James. This 39-room, 4-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. Centrally located in Innsbruck, the hotel is also a short walk from Imperial Palace and Court Church.


Free full breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


All of Best Western Plus Hotel Goldener Adler's 39 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and hair dryers. Phones are also included.

Property features

Best Western Plus Hotel Goldener Adler offers free WiFi in public areas and conference space. Self parking is available for EUR 10.90 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Classic Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Classic Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Deluxe Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Traditional Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 1080 reviews