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SpringHill Suites by Marriott Indianapolis Keystone

2.5 star property
Hotel with free breakfast, near Fashion Mall at Keystone

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Photo gallery for SpringHill Suites by Marriott Indianapolis Keystone

Property amenity
1 bedroom, desk, laptop workspace, blackout drapes
Meeting facility
Lobby
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
9450 COUNSELORS ROW, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪3 min drive‬
  • Dave & Buster's
    ‪4 min drive‬
  • Castleton Square
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Indianapolis

Located 1.5 mi (2.5 km) from Fashion Mall at Keystone, SpringHill Suites by Marriott Indianapolis Keystone is within a 10-minute drive of Woodhouse Day Spa. This hotel has 80 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Fashion Mall at Keystone - 3 min drive - 1.5 miles
  • Dave & Buster's - 4 min drive - 2.9 miles
  • Castleton Square - 5 min drive - 3.1 miles
  • Center for the Performing Arts - 7 min drive - 4.3 miles
  • Carmel Christkindlmarkt - 7 min drive - 4.3 miles

Getting around

  • Indianapolis Station - 24 min drive
  • Indianapolis Intl. Airport (IND) - 32 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Cooper's Hawk - ‬2 min walk
  • ‪Arni's Restaurant - ‬17 min walk
  • ‪Food Court - ‬5 min drive
  • ‪Napolese - ‬5 min drive

About this property

SpringHill Suites by Marriott Indianapolis Keystone

Hotel with free breakfast, near Fashion Mall at Keystone
Guests of SpringHill Suites by Marriott Indianapolis Keystone enjoy features like an indoor pool, free WiFi in public areas, and express check-out. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include laundry facilities and a water dispenser.
55-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Sitting areas, coffee makers, and hair dryers are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool.

Languages

English

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  • Pool
  • Breakfast included
  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Residence Inn by Marriott]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Indianapolis Keystone
SpringHill Suites by Marriott Indianapolis Keystone Hotel
SpringHill Suites by Marriott Indianapolis Keystone INDIANAPOLIS

Frequently asked questions

Is free cancellation available at SpringHill Suites by Marriott Indianapolis Keystone?

SpringHill Suites by Marriott Indianapolis Keystone offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do close to SpringHill Suites by Marriott Indianapolis Keystone?

This hotel is located in Indianapolis, close to Fashion Mall at Keystone, Dave & Buster's, and Castleton Square. You'll also find Center for the Performing Arts and Carmel Christkindlmarkt within a short drive.

Will I be able to park at SpringHill Suites by Marriott Indianapolis Keystone?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SpringHill Suites by Marriott Indianapolis Keystone feature a casino on the premises?

No, SpringHill Suites by Marriott Indianapolis Keystone doesn't have a casino.

Will I find an indoor pool at SpringHill Suites by Marriott Indianapolis Keystone?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at SpringHill Suites by Marriott Indianapolis Keystone?

Couples staying at this hotel will appreciate amenities like Netflix as well as an indoor pool and free breakfast.

Are there hot tubs at SpringHill Suites by Marriott Indianapolis Keystone?

No, this hotel doesn't have a spa tub.

Does SpringHill Suites by Marriott Indianapolis Keystone have a restaurant with a breakfast menu?

SpringHill Suites by Marriott Indianapolis Keystone offers free continental breakfast each morning though there is no restaurant.

Will SpringHill Suites by Marriott Indianapolis Keystone allow pets to stay for free?

Although they can't stay for free, pets are welcome at SpringHill Suites by Marriott Indianapolis Keystone for a fee of USD 75 per accommodation, per stay.

Does SpringHill Suites by Marriott Indianapolis Keystone have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to SpringHill Suites by Marriott Indianapolis Keystone?

The closest major airport to SpringHill Suites by Marriott Indianapolis Keystone is Indianapolis Intl. Airport (IND), which is about 17.9 mi away.

Can I book a room with a balcony at SpringHill Suites by Marriott Indianapolis Keystone?

No, there aren't any guestrooms with balconies at SpringHill Suites by Marriott Indianapolis Keystone.

SpringHill Suites by Marriott Indianapolis Keystone Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 242 reviews
Rating 8 - Good. 48 out of 242 reviews
Rating 6 - Okay. 6 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince for where we needed to be. Staff wad friendly and helpful. Room was nice and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Katareena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Rob

Stayed 1 night in Apr 2025

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, very clean the staff very friendly, the breakfast was good, we hope to back soon!
Stayed 4 nights in Apr 2025

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Nyon

Stayed 2 nights in Mar 2025

10/10 Excellent

Joanne, wheaton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check-in. Provided water bottles
Stayed 1 night in Apr 2025

10/10 Excellent

JerMario

Stayed 1 night in Mar 2025

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Beds, VERY thin ceilings/walls

This is a 2-in-1 on-site venue. If you are at Sringhill Suites, you must enter through the Residence Inn entrance. They do not staff the SpringHill Suites side. My family of 5 (2 adults and 5,8,13) stayed and were VERY comfortable, with plenty of space to sleep. The foldout was queen size, along with the two queen beds in the man sleeping area. Bathroom was very large, with a barn sliding glass door. Comfort was a 5 of 5, but the wall/ceiling sound dampening was .... 1 of 5. Our neighbors with at least tw kids above us, pounded on the floor, the male was verbally abusive towards all in the room. They were obscenely loud after midnight and I went up to the room (#432) and "politely" told them to be quiet. The male said, "I will tell them to be quiet now." which just resulted in him screaming at them for an additional 5 or so minutes. Then bright and early at 4:38am they were up and at it again. I did NOT inform the VERY professional staff members because the hotel was very full that night and I knew they get over-worked anyways. Upon checkout however, staff was rude as they talked explicitly about kicking someone in the *ss and made me wait more ten minutes. I had a recent amputation so...the experience was painful, in multiple ways. Breakfast was buffet with only hot Eggs and some type of fiesta potatoes. The common items (yogurt, oatmeal, apples, bananas) along with the waffle iron and pancake "convection belt" maker. I would give it a 3.5 of 5.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean large rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Audrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Great stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room and very clean.
Stayed 1 night in Mar 2025

8/10 Good

Julie

Stayed 1 night in Mar 2025

10/10 Excellent

Zolbayar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. We will come back again
Stayed 1 night in Mar 2025

8/10 Good

Kristina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and our room was extremely clean and comfortable as well. The breakfast was excellent. I have never written a hotel review before, but I am happy to write one for SpringHill Suites Keystone.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tricia Ellain-Hicks, Leesville

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating
Stayed 2 nights in Feb 2025

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at many Springhill Suites properties and this one is very nice. Superior cleanliness and attentive staff. In a great area, a must stay!
Stayed 2 nights in Jan 2025