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Recent guest reviews

The hotel was decorated beautifully for Christmas. It was a nice hotel. The pool was not opened which we did not know ahead of time. The two rooms that I had on the same reservation were on different floors. Overall, it was a nice hotel.

The staff were friendly, the room was clean, the pool was small but nice

Check-in quick. Staff helpful. No Microwave in room.

Nothing really special about this hotel. Things I didn't like: Poor, crowded layout in bathroom; Ridiculous that you have to pay $4 for a bottle of water in the room when the room already costs over $200; Also ridiculous that parking is $45 when you're already paying for an expensive room; Placement of night light that turns on any time an arm or leg or the bed covers extends past the edge of the bed.

The location was great. Very clean. Terrific service.

Great service and friendly staff! We had forgotten somethings for our girls weekend and they were quick to help us!

Great downtown location. Close to great restaurants, Lucas Oil Stadium & convention center. Friendly and helpful staff. CLEAN room! Beautiful view!

Slow elevators. Room did not get made up and we had to call for towels, which to their credit, were delivered promptly. Parking lot is a nightmare of confusion and exorbitantly expensive for a city the size of Indianapolis. Hotel is convenient and close to many good restaurants

Vending machines didn't work. Outlet in bedroom didn't work. Staff ignored me and took the guest behind me while I was in line. Supposed to have been upgraded,but wasn't. No trash bags in the room.

Waited over an hour for room. Missed half of event paid to see because had no place to store luggage during wait. Staff member gave some young girls $50 bar tab for their wait then gave us a bottle of water. Paid $30 for 2 drinks at bar. Outlets in room were loose and would not hold a plug. Very little water pressure in showerl

I liked it being walking distance from everything downtown

Rooms were awful. Beds were not queen size. Staff unfriendly. It was definitely not worth the money we spent 😡

We loved the location & the Starbucks in the lobby.

Friendly staff, clean rooms, good views, Starbucks on site, warm pool,

Incompetent staff, incompetent management. Here’s what happened to me and my family and you’ll see why you’ll want to book a different hotel. 1. They gave me the wrong key to the wrong room. No big deal. Went back and they gave me a new key for a different room 2. Around midnight while sleeping in the room with my wife and kids, a guest tries to come in, but thankfully I used the door guard to lock the room. 3. Five minutes later, a big burley employee comes in and starts banging on the door and saying this room is supposed to be vacant essentially trying to evict us from the room. 4. After confirming that employee is not a gangster through the peephole, I’m essentially forced to go down to the lobby and show them my reservation. 5. I show them my orbitz reservation and they essentially accuse me of going to the wrong room. They say, they’ll overlook it and let us stay in the other room 6. The next morning I asked to talk to the manager, he apologized and gave me 3 free nights to stay at any other Hyatt hotel 7. To add insult to injury, I go to use the points a few months later and there are no points. I contact Hyatt and tell me they have no record. Stay away from this hotel. If you do stay here, make sure you use the door guard so their staff don’t walk into your hotel room in the middle of the night.

One South Capitol Avenue Indianapolis IN

Hotel highlights

  • Steps from Indiana Convention Center and Circle Center Mall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Indianapolis, Hyatt Regency Indianapolis is next to popular attractions like Indiana Convention Center and Circle Center Mall. This 4-star hotel has 499 rooms and welcomes guests with 3 restaurants, an indoor pool, and a 24-hour fitness center. It's connected to the convention center in central Indianapolis, and also a short walk from Bankers Life Fieldhouse and Lucas Oil Stadium.


Dining

There are multiple options for onsite dining with 3 restaurants, including The Eagle's Nest, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

All 499 rooms feature iPod docks, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, safes, and phones are other standard amenities.


Property features

Guests staying at Hyatt Regency Indianapolis enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Valet parking is available for USD 45 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed (Capitol View)

1 King Bed | Sleeps 4

Room, 2 Double Beds, Accessible (with Shower)

2 Double Beds | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency Indianapolis

Everyone (43) Couples (60) Business (34) Family (27) Other (7) Friends (11)
4
Partner Couples

The hotel was decorated beautifully for Christmas. It was a nice hotel. The pool was not opened which we did not know ahead of time. The two rooms that I had on the same reservation were on different floors. Overall, it was a nice hotel.

By on Dec 10, 2019

5
Everyone

By on Dec 3, 2019

5
Everyone

The staff were friendly, the room was clean, the pool was small but nice

By on Nov 10, 2019

5
Family

Check-in quick. Staff helpful. No Microwave in room.

By on Oct 21, 2019

3
Partner Couples

Nothing really special about this hotel. Things I didn't like: Poor, crowded layout in bathroom; Ridiculous that you have to pay $4 for a bottle of water in the room when the room already costs over $200; Also ridiculous that parking is $45 when you're already paying for an expensive room; Placement of night light that turns on any time an arm or leg or the bed covers extends past the edge of the bed.

By on Oct 7, 2019

5
Everyone

By on Sep 11, 2019

5
Friends Business Business

The location was great. Very clean. Terrific service.

By on Sep 9, 2019

5
Friends

Great service and friendly staff! We had forgotten somethings for our girls weekend and they were quick to help us!

By on Aug 20, 2019

4
Business Business

Great downtown location. Close to great restaurants, Lucas Oil Stadium & convention center. Friendly and helpful staff. CLEAN room! Beautiful view!

By on Jul 26, 2019

5
Everyone

By on Jul 16, 2019

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