Unacceptable loud music and party in the lobby, lasting most of the evening, and very audible even on the 20th floor. Could not get through to order room service despite 3 calls.
Not impressed at all. Heating fan was very noisy. Room was outdated.
Room was great and was close to Lucas Oil Stadium
Really lovely hotel. Great location, friendly service, and the room was spotless. Valet parking was quick and convenient. We would be happy to stay there any time.
Amazing stay! Friendly staff, great location, and super soft pillows and sheets.
The staff was super friendly! The room was very clean. I loved the fact that there is a breakfast Buffay in the hotel the food was delicious! I am definitely staying at this hotel again!
The hotel was nice and clean. Great location if you want to get out and walk around downtown. The breakfast buffet was nice and they allowed a late check out
Hotel was ok. Did not like listening to construction all night every night. It was either the Starbucks construction or the renovation near the pool locker rooms. ALL night into the early morning hours. Unacceptable. Parking in basement was overpriced and a horrendous Tetris experience. Sheets were not changed room was not vacuumed. Shorted on wash clothes. Good experience in restaurants. Overall, the hotel fell short of our expectations for the rate. Hesitant to rebook here.
Friendly customer service
Very disappointed in my stay. There was no heat in my room. I slept in cold air for two nights. The staff gave us a space heater for our room that didn’t work. I paid pretty good money to stay downtown Indy and did not appreciate having to sleep in a cold room. I will be contacting corporate office.
Staff seemed uncomfortable with a mixed race gay couple (one being black) as did the surrounding area. The elevators are an absolute mess. Most not working and the ones that are, are in terrible condition. Do not recommend.
Great hotel. Lots of shopping and dining opportunities. Great staff.
The room bed only had sheets on it and it was literally FREEZING COLD in the room with ZERO control over the thermometer control.
Located in Downtown Indianapolis, Hyatt Regency Indianapolis is adjacent to Indiana Convention Center and within a 10-minute walk of other popular attractions like Lucas Oil Stadium. This 4-star hotel has 499 rooms and welcomes guests with 3 restaurants, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Indianapolis and also close to Gainbridge Fieldhouse and Indianapolis Zoo.
There are multiple options for onsite dining with 3 restaurants, including The Eagle's Nest, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. Continental breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also available.
Guests staying at Hyatt Regency Indianapolis enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 57 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Unacceptable loud music and party in the lobby, lasting most of the evening, and very audible even on the 20th floor. Could not get through to order room service despite 3 calls.
Not impressed at all. Heating fan was very noisy. Room was outdated.
Room was great and was close to Lucas Oil Stadium
Really lovely hotel. Great location, friendly service, and the room was spotless. Valet parking was quick and convenient. We would be happy to stay there any time.
Amazing stay! Friendly staff, great location, and super soft pillows and sheets.
The staff was super friendly! The room was very clean. I loved the fact that there is a breakfast Buffay in the hotel the food was delicious! I am definitely staying at this hotel again!
The hotel was nice and clean. Great location if you want to get out and walk around downtown. The breakfast buffet was nice and they allowed a late check out
Thank you DeAnna for taking the time to give us feedback on your recent visit to Hyatt Regency Indianapolis.
Thank you for your feedback. We hope we can serve you again in the future.