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Recent guest reviews

I really like the way the room was set up. I was in a king room and it had a sectional couch with an ottoman that pulled out into a full size bed. This living area was separate from the bedroom area, which gave the room a bigger feel to it. The bed was comfortable, sheets and towels were clean. I did not use the TV. Free breakfast was mostly cereals, breakfast breads, yogurt, boiled eggs, which was enough for me. My stay here was RESTFUL which was excactly what I wanted. Very quiet and peaceful, off the beaten path. The window opens a bit, which is nice to let some fresh air in. Overall very nice; I will definitely be staying here again! :) Thank you.

All the furniture in the room is warn out and broken down. Bed sunked in on 1 side and sofa is sunken in . Ceiling coming apart. Toilet takes 4 flushes to flush 1 time . Pubic hair in tub when nobody has been in there yet . I will never stay at a hyatt again. And since i booked through 3rd party and not firect i cant get my money back. So long orbitz

They didn’t have my room with two double beds. Gave me a king with a sleeper sofa, but I got the one room where the sofa didn’t have a bed! They did switch me to another room with a sleeper sofa. But I had to deal with this at 11:15pm on a Friday night with a 5:30am wake up for a high school competition. The bathrooms are tiny! If your BMI is over 26, good luck closing the bathroom door. Good news is that the breakfast says it officially starts at 7am, but it was ready at 6am for my early rising athletes in town for a competition.

Nice rooms

Wasn't worth the price for the stay. Service was unprofessional. Breakfast was disappointing. Room was good.

thank you were very nice

This is meant to be informational, not negative. We travel most weekends with our travel basketball team. This hotel isn't convenient to a lot of the facilities and there isn't a guest laundry room, which is needed for us to wash jerseys. The hotel is fine, I would stay again, if not there for a travel tournament.

Very neat and clean room. Very friendly and helpful staff.

The location of the hotel was perfect and the staff were friendly and helpful at the front desk. The carpet was filthy. My 18 month olds feet were black from walking on the carpet. The bathroom is really small and the shower pressure was nonexistant.

Nice hotel , location, clean, big room, I was sleep very good.

We really liked this property. Rooms were very clean and comfortable. Staff was very nice. Will stay there again

great location. great staff. very attentive. truly enjoyed staying at this location. thank you!!

It was very near to where I was going to be. Nothing else to say.

Very dirty carpet! The phone doesn’t work a furnace doesn’t work. Peep hole cover came off. And the door security latch ready to fall off. Breakfast menu is excellent! No trash can in the bathroom.

The hotel was nice enough, except i the booking placed me into a ground floor room almost across from the exercise facilities. Got woken up several times from people talking loudly in the hall outside the workout room.

shower had no running water. toliet was unstable and there was cold water soaked carpet by window. I believe due to condensation from air conditioning

Keystone Crossing Indianapolis IN

Hotel highlights

  • Walking distance to Fashion Mall at Keystone
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located within a leisurely stroll of Fashion Mall at Keystone, Keystone Inn & Suites is within a few miles (5 km) of Fastimes Indoor Karting. This 124-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.


Dining

Start your day off right with a free full breakfast, served each morning from 7:00 AM to 9:00 AM. You can get a quick energy boost at the coffee shop/cafe.


Rooms

The 124 accommodations feature sitting areas. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.


Property features

Renovated in 2016, Keystone Inn & Suites offers a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a business center, a microwave in a common area, and a computer station.

Room options

Traditional Single Room

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Traditional Double Room

2 Double Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Keystone Inn & Suites

Everyone (15) Couples (2) Business (1) Family (13) Other (2)
5
Business Business

I really like the way the room was set up. I was in a king room and it had a sectional couch with an ottoman that pulled out into a full size bed. This living area was separate from the bedroom area, which gave the room a bigger feel to it. The bed was comfortable, sheets and towels were clean. I did not use the TV. Free breakfast was mostly cereals, breakfast breads, yogurt, boiled eggs, which was enough for me. My stay here was RESTFUL which was excactly what I wanted. Very quiet and peaceful, off the beaten path. The window opens a bit, which is nice to let some fresh air in. Overall very nice; I will definitely be staying here again! :) Thank you.

By on Apr 30, 2022

1
Family

All the furniture in the room is warn out and broken down. Bed sunked in on 1 side and sofa is sunken in . Ceiling coming apart. Toilet takes 4 flushes to flush 1 time . Pubic hair in tub when nobody has been in there yet . I will never stay at a hyatt again. And since i booked through 3rd party and not firect i cant get my money back. So long orbitz

By on Dec 21, 2021

2
Family Business Business

They didn’t have my room with two double beds. Gave me a king with a sleeper sofa, but I got the one room where the sofa didn’t have a bed! They did switch me to another room with a sleeper sofa. But I had to deal with this at 11:15pm on a Friday night with a 5:30am wake up for a high school competition. The bathrooms are tiny! If your BMI is over 26, good luck closing the bathroom door. Good news is that the breakfast says it officially starts at 7am, but it was ready at 6am for my early rising athletes in town for a competition.

By on Nov 22, 2021

4
Everyone

By , from Northville on Nov 1, 2021

4
Everyone

Nice rooms

By on Oct 12, 2021

2
Family Family with small children Partner Couples

Wasn't worth the price for the stay. Service was unprofessional. Breakfast was disappointing. Room was good.

By on Aug 10, 2021

5
Family Family with small children

thank you were very nice

By on Aug 4, 2021

4
Family

This is meant to be informational, not negative. We travel most weekends with our travel basketball team. This hotel isn't convenient to a lot of the facilities and there isn't a guest laundry room, which is needed for us to wash jerseys. The hotel is fine, I would stay again, if not there for a travel tournament.

By on Apr 19, 2021

5
Family

Very neat and clean room. Very friendly and helpful staff.

By , from Michigan on Jan 25, 2021

3
Family with small children

The location of the hotel was perfect and the staff were friendly and helpful at the front desk. The carpet was filthy. My 18 month olds feet were black from walking on the carpet. The bathroom is really small and the shower pressure was nonexistant.

By , from Urbana, IL on Aug 5, 2020

Review comment responded on Aug 7, 2020

I am glad your interactions with the staff went as they should have, however I regret to hear that our carpets were so dirty as to blacken your young one's feet! Rest assured that the carpet in that room will be shampooed thoroughly! Your feedback is most useful and valued!

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