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Quality Inn Cromwell - Middletown

2.5 star property
Riverfront hotel with free breakfast and a health club

Choose dates to view prices

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪10 min walk‬
  • Place, Cromwell Dog Park
    ‪1 min drive‬
  • Place, Wilcox Park
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cromwell

Quality Inn Cromwell - Middletown places you within a 10-minute drive of popular sights such as Dinosaur State Park and Wesleyan University. This 77-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Dinosaur State Park - 6 min drive - 5.0 miles
  • TPC River Highlands - 7 min drive - 5.5 miles
  • Brownstone Exploration & Discovery Park - 8 min drive - 7.9 miles
  • Wesleyan University - 8 min drive - 5.5 miles
  • Wadsworth Mansion - 11 min drive - 6.3 miles

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cumberland Farms - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with free breakfast and a health club
At Quality Inn Cromwell - Middletown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Are free cancellation options available at Quality Inn Cromwell - Middletown?

Quality Inn Cromwell - Middletown provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What can I see around Quality Inn Cromwell - Middletown?

This hotel is located in Cromwell within a short 11-minute walk of Cromwell Commons Shopping Center. You'll also find Connecticut River and TPC River Highlands within a short drive.

Will I be able to park at Quality Inn Cromwell - Middletown?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn Cromwell - Middletown have a casino on the premises?

No, Quality Inn Cromwell - Middletown doesn't have a casino.

Will I find an indoor pool at Quality Inn Cromwell - Middletown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn Cromwell - Middletown?

Amenities that appeal to couples at this riverfront hotel include a soaking tub and free Internet access along with a café.

Does Quality Inn Cromwell - Middletown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Cromwell - Middletown have a restaurant that serves breakfast?

Yes, Quality Inn Cromwell - Middletown serves free continental breakfast each morning from its cafe.

Will Quality Inn Cromwell - Middletown allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn Cromwell - Middletown though service animals are welcome.

Does Quality Inn Cromwell - Middletown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Quality Inn Cromwell - Middletown?

The closest major airport to Quality Inn Cromwell - Middletown is Bradley Intl. Airport (BDL), which is 26.5 mi away (30 minutes by car). Another top airport is New Haven, CT (HVN-Tweed - New Haven Regional), which is located 28.5 mi away (35-minute drive).

Are there rooms with balconies at Quality Inn Cromwell - Middletown?

No, there aren't any guestrooms with balconies at Quality Inn Cromwell - Middletown.

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 236 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 205 out of 1000 reviews
Rating 4 - Poor. 148 out of 1000 reviews
Rating 2 - Terrible. 160 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Claudio

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This Quality inn found all the bathroom and the shower they don’t meet the standards service most shower heads are broken and the faucet doesn’t work properly carpet and walls need to be done and replaced Frigidaire are frosty frozen. This Quality Inn Cromwell needs to be inspected!!!!
Stayed 3 nights in Aug 2025

2/10 Terrible

Aldijana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid stay

Great stay. No issues to report.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Traveled with partner, Traveled with pets
I rented the room for the weekend for myself, bf and our service dog.,at first I received an email that they didn’t support my ESA as a service animal however, at the property they requested additional $25/day + tax and a $50 deposit for incidentals. We were given a room on 1st floor (elevator broken) and right next to ice machine (good plus) No one bothered us during the stay. Our socks were black from walking barefoot on floors. I thought we reserved king sized bed we were given a room with 2 full sized beds. There were some shady people hanging around property and the police were there on one occasion. It definitely wasn’t worth the price
Stayed 2 nights in Aug 2025

2/10 Terrible

Fahmy

Disliked: Cleanliness, staff & service, property conditions & facilities
https://www.wfsb.com/2025/08/09/police-investigate-attempted-robbery-cromwell-hotel/ This gun pointt incident happend just an hour before we checked in.
Stayed 1 night in Aug 2025

4/10 Poor

Gavriel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broken. Property sorely in need of renovation. Everything old and worn out. Wobbly bed.
Stayed 1 night in Aug 2025

2/10 Terrible

Kayla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
There were people running around the hallways and man and woman consistently slamming the doors legit all night long!! ALL NIGHT! Never again will i stay there.. NEVER
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was inoperable during my stay, which was an inconvenience. The person on duty was able to accommodate my party and keep it on the main level to avoid using the stairs, which I can't do due to health issues. One of the reasons for choosing this hotel was the breakfast being served. The breakfast was more of a snack than a breakfast. There was bread( white or wheat) to toast, blueberry muffins(mini), pastries that were cut into strips, yogurt, a pancake machine (they were not fully cooked), and 2 kinds of dry cereal plus oatmeal. This was the same each day. It was not what I would have expected from this hotel. Overall, the stay was enjoyed. The rooms were clean, and it was quiet.
Stayed 10 nights in Jul 2025

8/10 Good

inyang

Traveled with partner
Liked: Staff & service, amenities
The room was very neat, Breakfast was also basic, not too far from sopping areas, we stayed 5 nights & we enjoyed every moment of it.
Stayed 6 nights in Jul 2025

6/10 Okay

Melissa or Noel

Traveled with family
Disliked: Room comfort

Alright stay for the inexpensive price

Elevator wasn’t working, beds were uncomfortable and air conditioning was struggling to maintain set temperature. Staff was very friendly.
Stayed 5 nights in Jul 2025

4/10 Poor

Jadwiga

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Traveled with family
Employees were great! Couldn't turn shower faucet maintenance came right away to turn it , but it drips stream of water if not turned super tight. Sink didn't have stopper, put a towel so my makeup items didn't go down the sink.
Stayed 1 night in Aug 2025

6/10 Okay

Denise

It was an okay stay for a quick run.
Stayed 1 night in Aug 2025

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down, staff unhelpful, shower leaked heavily, holes in the walls, breakfast was very limited and not restocked. Elevator was broken which meant dragging luggage up and down stairs. Easy location and plenty of parking though.
Stayed 6 nights in Jul 2025

8/10 Good

Robert

Liked: Amenities
Toilet was very slow flushing
Stayed 5 nights in Jul 2025

8/10 Good

ShelliAnn Patrice Perrin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and quiet, would definitely recommend.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff was helpful but although this location was going through "renovations" there were a lot of areas that showed wear & tear that we felt couldve been fixed. Things from the cheerios at breakfast being stale to a not pleasant oder in our rooms (we felt we had to stop af thr close drug store to but room fresheners), things were a bit off and disnt meet our expectations. A bit disappointed. The location was good for our needs though and close to some great restaurants. It was on the chaper side so i guess a teminder 'you get what you lay for.'
Stayed 2 nights in Jul 2025

4/10 Poor

Wanda Lee

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Water Damage in the bathroom made it feel less than desirable.
Stayed 1 night in Jul 2025

10/10 Excellent

phylese

Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Moataz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad admin

It was not bad The breakfast buffet was very poor and the elevator is not working you have to go up with your luggage’s to the fourth floor on the stairs and very bad administration and poor behavior
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Facility itself was dated. The room was clean but the hallways could have been cleaner.
Stayed 3 nights in Jul 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Smelly and dirty in the stairway, corridor and room! Elevator not working.
Stayed 1 night in Jul 2025

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