Quality Inn Cromwell - Middletown

2.5 star property
Riverfront hotel with free breakfast and a health club

Choose dates to view prices

Photo gallery for Quality Inn Cromwell - Middletown

Experience the contemporary lobby with a large abstract painting, seating area, and brick accent wall.
Enjoy meals at the kitchen's dining tables and chairs, equipped with a refrigerator, sink, and various appliances.
Experience the charm of this traditional hotel, set amidst a well-manicured lawn and surrounded by trees.
Welcome to Quality Inn, surrounded by lush greenery and a beautifully manicured lawn.
Relax in comfort with a large bed, desk, and chair, plus a TV mounted above the desk.

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

Map
111 Berlin Rd, Cromwell, CT, 06416
  • TPC River Highlands
    ‪9 min drive‬
  • Wesleyan University
    ‪9 min drive‬
  • Brownstone Exploration & Discovery Park
    ‪10 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cromwell

Quality Inn Cromwell - Middletown places you within a 10-minute drive of popular sights such as Dinosaur State Park and Wesleyan University. This 77-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Cromwell Commons Shopping Center - 10 min walk - 0.6 miles
  • Dinosaur State Park - 7 min drive - 5.0 miles
  • TPC River Highlands - 9 min drive - 5.5 miles
  • Wesleyan University - 9 min drive - 5.5 miles
  • Brownstone Exploration & Discovery Park - 10 min drive - 7.9 miles

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with free breakfast and a health club
At Quality Inn Cromwell - Middletown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Are free cancellation options available at Quality Inn Cromwell - Middletown?

Quality Inn Cromwell - Middletown provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Cromwell - Middletown?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Cromwell - Middletown on Aug 8, 2025 start from $93.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quality Inn Cromwell - Middletown?

This hotel is located in Cromwell within a short 11-minute walk of Cromwell Commons Shopping Center. You'll also find Connecticut River and TPC River Highlands within a short drive.

Is there parking available at Quality Inn Cromwell - Middletown?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn Cromwell - Middletown have a casino on the premises?

No, Quality Inn Cromwell - Middletown doesn't have a casino.

Will I find an indoor pool at Quality Inn Cromwell - Middletown?

No, there is no indoor pool at this hotel.

Is Quality Inn Cromwell - Middletown a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include a soaking tub and free Internet access along with a café.

Does Quality Inn Cromwell - Middletown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Cromwell - Middletown have a restaurant that serves breakfast?

Yes, Quality Inn Cromwell - Middletown serves free continental breakfast each morning from its cafe.

Will Quality Inn Cromwell - Middletown allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn Cromwell - Middletown though service animals are welcome.

Are there connecting rooms at Quality Inn Cromwell - Middletown?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Quality Inn Cromwell - Middletown?

The closest major airport to Quality Inn Cromwell - Middletown is Bradley Intl. Airport (BDL), which is 26.5 mi away (30 minutes by car). Another top airport is New Haven, CT (HVN-Tweed - New Haven Regional), which is located 28.5 mi away (35-minute drive).

Are there rooms with balconies at Quality Inn Cromwell - Middletown?

No, you won't find guestrooms with balconies at Quality Inn Cromwell - Middletown.

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 235 out of 1010 reviews
Rating 8 - Good. 268 out of 1010 reviews
Rating 6 - Okay. 206 out of 1010 reviews
Rating 4 - Poor. 145 out of 1010 reviews
Rating 2 - Terrible. 156 out of 1010 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Facility itself was dated. The room was clean but the hallways could have been cleaner.
Stayed 3 nights in Jul 2025

10/10 Excellent

Benjamin

Na
Stayed 1 night in May 2025

10/10 Excellent

Weston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quality Inn Cromwell was a delightful stay. I was visitng a friend at the nearby university so the location was perfect; an easy 10 minute drive. The property itself was great, especially for the price. I was in a king room. The bed was comfortable, the ac was cold, shower hot and powerful, and most everything was in pretty good order and clean. The bathroom had some peeling and the chair next to the bed had a stain but nothing out of the ordinary and completely acceptable for the pricepoint. The staff was friendly and accommodating and allowed free late checkout. One issue is that the gym is not well equipped and the barbell came apart while in use which is very dangerous. Even so, the mere existence of a fitness center at this price point exceeds expectations and is perfectly suitable for some light cardio. Overall my stay at the Quality Inn Cromwell surpassed all expectations and for the price I don't see how you could beat it in this area.
Stayed 3 nights in Apr 2025

6/10 Okay

vinay

Stayed 1 night in Apr 2025

10/10 Excellent

Gary, Westerly

Liked: Cleanliness, staff & service
The room was nice enough, but the AC unit sounded like a Harley being kickstarted, every time it cycled on. The TV system was hard to navigate, finally found a Movie button and they kept interrupting the movie for commercials and these ridiculous filler graphics that were just there to waste time. Also, every single light in the room was super bright, even the cool lights over the headboard need a dimmer switch.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay so much I ended up booking the room for another week very quit clean and comfortable I will definitely in the future use this hotel over any other one thank you !!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Zuhair

Stayed 1 night in Apr 2025

8/10 Good

Connor

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
The property definitely needs some updates and the elevator is so stinkin scary! It was a decent stay overall especially for just one night. The condom that we found under the bed was a little disturbing.
Stayed 1 night in Apr 2025

2/10 Terrible

Anna, Oneonta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very outdated, and rooms did not resemble the photos online. Walls in bathroom were dirty, and so was the shower door. The shower head was loose and the plaster on the wall was loose as well. There was no hot water in the shower. Comforter was dirty! We would have been okay with outdated but a dirty room in unacceptable. Poor customer service. The remote was not working so we went downstairs to look for either batteries or another remote - which was provided. We got a “wake up call” early in the morning asking for the remote back.
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not everything was what I expect in a hotel room. The TV didn’t work, the floors were not clean, and the shower had paint peeling. Unfortunately, the continental breakfast was not edible. The pancake machine spit out black chips; probably hadn’t been cleaned and the coffee was not drinkable. They also put a $50 deductible on my credit card payable back in 3 to 5 business days. Nothing on their website mentioned this.
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Stayed 2 nights in Apr 2025

8/10 Good

Minghang

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Adnan

Disliked: Cleanliness, property conditions & facilities
Dirty and smells
Stayed 1 night in Apr 2025

8/10 Good

Tonya

Liked: Staff & service
It was nice
Stayed 1 night in Apr 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service
Unfortunately the Expedia website stated that there was EV charging station available but there was not. This was the number one reason for booking this hotel so this was a huge inconvenience.
Stayed 3 nights in Apr 2025

6/10 Okay

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
The place is a bit run down, with dents in the walls, etc, but it was reasonably clean. The breakfast was much more limited than those one usually finds at similarly priced chains. My room was near the front, and the traffic noise was a bit loud. There are signs all over the lot noting that the hotel is not responsible for car damage; the 1st spot I pulled into was littered with broken window glass, so the problem is real. Signs next to the front door say not to smoke near the door, as an employee was when I arrived. Lastly, another employee sported a shirt saying “F**k You” with both words spelled out. Not exactly a family-friendly place, and I will look elsewhere if I’m ever in the area again.
Stayed 2 nights in Apr 2025

4/10 Poor

Nèstor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Clyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Brandon, Schofield Barracks

Stayed 9 nights in Mar 2025

6/10 Okay

Traci

Liked: Staff & service, room comfort
Very pleasant service, and hallways were very clean. Room looked renovated recently but the shower and bathroom left much to be desired, with peeling wallpaper and ju
Stayed 2 nights in Mar 2025

4/10 Poor

Sara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unclean

We did not have a great stay at this hotel. The room was not cleaned very well at all. The walls were dirty, the beds were not cleaned, and the bathroom was very unclean. The breakfast was very limited. Overall we were very unsatisfied with our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities
It was disgusting run down and the woman at front desk was the only positive part of experience
Stayed 7 nights in Mar 2025

6/10 Okay

Rosario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025