Quality Inn & Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
920 Dual Hwy, Hagerstown, MD, 21740
  • Maryland Theater
    ‪3 min drive‬
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Pennsylvania Dutch Market
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

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Room options

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hagerstown

Located within a mile (2 km) of Maryland Theater, Quality Inn & Suites is within 2 miles (3 km) of Hagerstown Dog Park. This 73-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.1 miles
  • Maryland Theater - 3 min drive - 1.4 miles
  • Washington County Museum of Fine Arts - 5 min drive - 2.2 miles
  • Hagerstown Premium Outlets - 5 min drive - 3.1 miles
  • Pennsylvania Dutch Market - 6 min drive - 3.3 miles

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬15 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬7 min walk
  • ‪Dolce - ‬3 min drive

About this property

Quality Inn & Suites

Art Deco hotel with free breakfast and a fitness center
Guests of Quality Inn & Suites enjoy a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites?

As of Jul 27, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Aug 10, 2025 start from $80.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Quality Inn & Suites?

This hotel is located in Hagerstown, close to Maryland Theater, Pennsylvania Dutch Market, and Hagerstown Premium Outlets. You'll also find Washington County Museum of Fine Arts and Centre at Hagerstown within a short drive.

Will I be able to park at Quality Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn & Suites feature a casino?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as free breakfast.

Are there hot tubs at Quality Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites feature a restaurant that includes a breakfast menu?

Quality Inn & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Does Quality Inn & Suites have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Hagerstown, MD (HGR-Hagerstown Regional), which is 6.8 mi away (13 minutes by car). Another top airport is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is located 27.5 mi away (32-minute drive).

Are there rooms with balconies that I can book at Quality Inn & Suites?

No, you won't find guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1009 reviews
Rating 8 - Good. 348 out of 1009 reviews
Rating 6 - Okay. 198 out of 1009 reviews
Rating 4 - Poor. 84 out of 1009 reviews
Rating 2 - Terrible. 80 out of 1009 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like the limited breakfast. Could do more for sanitation around food. Need to close containers that have food in them.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

6/10 Okay

Chris

Stayed 1 night in Apr 2025

4/10 Poor

Michelle, Ellijay

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sylvia

Traveled with family

The Receptionness was very Friendly.

Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing
Stayed 1 night in Apr 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, room comfort
The hotel is going thru renovations so it was in disarray and I’m surprised it’s open. Lots of things were visually unsettling and wouldn’t have stayed here if I had known. Wish them luck and speed.
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

8/10 Good

Bernard

Business traveler
Liked: Staff & service
The staff is friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Hyman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good, clean and comfortable
Stayed 1 night in Feb 2025

2/10 Terrible

Erin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book!

No idea howb this property even got a single star. Connected to an econolodge. Parking lot super scary and full of trash. Vagrants outside hotel on the back side. Guy was friendly enough but property was stagnant, dirty and unkept. Our room was cold and the lock was busted off the door. We walked in and right back out. Terrible and very very scary. I wpyldnt have stayed even by myself, let alone traveling with two children.
Stayed 1 night in Feb 2025

2/10 Terrible

Dennis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel experience of my life.

This particular hotel was also used to house homeless people. It smelled like marijuana in the hallways. There were noises in the hallway that woke me up around 1am. The receptionist was testy at best. He had to be reminded to put the room number on the keycard. The “buffet “ breakfast room was filled with “unfortunate homeless” cussing, coughing and sitting against the counters complaining that there was no eggs and sausage and the like for breakfast. The OJ was watered down at best and room temperature. There wer 2 waffle makers there but no waffle mix. I felt very uncomfortable and repulsed. I left and ate breakfast elsewhere.
Stayed 1 night in Feb 2025

2/10 Terrible

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Stephanie

Stayed 1 night in Feb 2025

2/10 Terrible

mike

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Room was really clean. Bed was comfortable. Friendly front desk clerk. The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Edward

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities are tired and slightly less clean than I would have liked. But you get what you pay for. There were holes in curtains, shower had hair, a random sock on the floor and schmutz on the phone. My house on its worst day isn’t much cleaner so we didn’t make a fuss. Just glad for a place to sleep after a long day.
Stayed 1 night in Jan 2025

4/10 Poor

joscelyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room lampshades and dust they were not properly clean. The bathroom wasn’t clean using spiderwebs cobwebs in the corner of the room. When I looked out the window in the morning time I’ve seen hundreds of rat traps all over the property like it’s an infestation of Frances, which was very scary and uncomfortable for me. Staff did not say good morning. Did not get a smile did I Felt like I was in a slow hotel? I didn’t get a good sleep because I was afraid of my sore rat to come inside my room even though I didn’t have any food and I didn’t bring too many bags in here, but I was afraid I didn’t see any box or anything But yes, I did say 100s of rat traps all over the property
Stayed 1 night in Jan 2025

2/10 Terrible

Brian

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was intolerable due to a very strong smell of some sort of cleaning material or chemical of some kind. on the second day, we left and on the first night of arrival I went to the desk and asked that we be allowed to cancel the second night, and they refused. We left anyway, as my wife was highly sensitive to this awful smell, which went throught the whole building including our room. Staff would not budge on the refund. i wil never use a hotel in this chain ever again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 6 nights in January 2025. Upon entering the hotel there was a foul odor that lasted my entire stay. The ceiling of the bathroom was dirty. There was NO house keeping services provided the entire stay. The toilet overflowed, they came fixed it, but never picked up the towels I placed on the floor to soak up the water!! It snowed approximately 3-4 inches my first night there and they never cleared the parking lot. Decor is old and outdated. The breakfast was all cold except for waffles you made yourself. Venting machines were empty and/or nonfunctional. This place is a dump. I cannot figure how anyone could give this place a good review; there good reviews must be fake. I do not recommend you stay here.
Stayed 5 nights in Jan 2025