Quality Inn & Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Free daily buffet breakfast
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
920 Dual Hwy, Hagerstown, MD, 21740
  • Maryland Theater
    ‪3 min drive‬
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Pennsylvania Dutch Market
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hagerstown

Located within a mile (2 km) of Maryland Theater, Quality Inn & Suites is within 2 miles (3 km) of Hagerstown Dog Park. This 73-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.1 miles
  • Maryland Theater - 3 min drive - 1.4 miles
  • Washington County Museum of Fine Arts - 5 min drive - 2.2 miles
  • Hagerstown Premium Outlets - 5 min drive - 3.1 miles
  • Pennsylvania Dutch Market - 6 min drive - 3.3 miles

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • ‪Sheetz - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬15 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Dunkin' - ‬2 min drive

About this property

Quality Inn & Suites

Art Deco hotel with free breakfast and a fitness center
Guests of Quality Inn & Suites enjoy a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Sep 28, 2025 start from $80.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Quality Inn & Suites?

This hotel is located in Hagerstown, close to Maryland Theater, Pennsylvania Dutch Market, and Hagerstown Premium Outlets. You'll also find Washington County Museum of Fine Arts and Marty Snook County Park within a short drive.

Will I be able to park at Quality Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn & Suites feature a casino?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

Is Quality Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as free breakfast.

Are there hot tubs at Quality Inn & Suites?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites feature a restaurant that includes a breakfast menu?

Quality Inn & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Are there connecting rooms at Quality Inn & Suites?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Hagerstown, MD (HGR-Hagerstown Regional), which is 6.8 mi away (13 minutes by car). Another top airport is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is located 27.5 mi away (32-minute drive).

Are there rooms with balconies at Quality Inn & Suites?

No, there aren't any guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, room comfort
Good value.
Stayed 1 night in Jun 2025

4/10 Poor

NATALIE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not a safe environment. Homeless and drug addicts all outside and inside hotel!! One of the homeless said to another homeless person, “look at those 2 motorcycles, we should come back and steal them later!” There were hairs in our tub and broken lampshade. it appears to me that this hotel is being used for homeless and girl’s with their tricks!! Did not feel safe here at all!! Only needed to stay here long enough to sleep due to splitting up a 12 hour drive home!! Will never stay here again!!
Stayed 1 night in Jun 2025

10/10 Excellent

David P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seat was loose. Not to worry I tightened it. Funny cuz it seems to be a thing in all most every hotel I go to stay at. I started carrying screw drivers. Property seems to be in the not so greatest of locations, with a lot of different types of people running around after dark. Out side around the adjacent property.But I did feel secure in the hotel. they have many cameras. I was a little concerned about our motorcycles but everything was well. Absolutely a great staff. Helpful and pleasant.
Stayed 1 night in Jun 2025

6/10 Okay

Joan

Traveled with partner
Liked: Cleanliness
Hotel is average - okay for one night to stay. Had to call on a phone in the lobby to have someone come to the front to check people in - there were about 4 of us waiting. Room was nice and clean and bed was comfortable. Check out isn't until 11am but we had housekeeping knocking on our door beginning at 9am to see if we were there.
Stayed 1 night in May 2025

6/10 Okay

Jared

Stayed 3 nights in May 2025

10/10 Excellent

mohinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Ross Uros

Stayed 1 night in May 2025

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is struggling lake all older hotels off the main interstate. But they are trying. Check-in was quick and efficient. Lobby, bathroom, and bedroom clean. Bed was amazing. Sheets were soft, high quality. We slept well. We left early so can't comment on breakfast.
Stayed 1 night in May 2025

2/10 Terrible

Andrew

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Smell of weed. Property extremely dirty. Not a safe area of town.
Stayed 1 night in May 2025

4/10 Poor

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like the limited breakfast. Could do more for sanitation around food. Need to close containers that have food in them.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Theresa

Liked: Staff & service
Disliked: Property conditions & facilities
We were put into a room that had a broken bolt on the door, dirty tub floor, paint splotches all the place, painters tape on the closet door handle, stunk like Marijuana and window curtain did not close all the way. At breakfast, there was not enough breakfast food. When it ran out, the attendant gave an attitude about refilling the eggs and sausage plus would not refill the juice machine.
Stayed 1 night in Apr 2025

8/10 Good

Duane

Traveled with group
Liked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

6/10 Okay

Chris

Stayed 1 night in Apr 2025

4/10 Poor

Michelle, Ellijay

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sylvia

Traveled with family

The Receptionness was very Friendly.

Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing
Stayed 1 night in Apr 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, room comfort
The hotel is going thru renovations so it was in disarray and I’m surprised it’s open. Lots of things were visually unsettling and wouldn’t have stayed here if I had known. Wish them luck and speed.
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

8/10 Good

Bernard

Business traveler
Liked: Staff & service
The staff is friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Hyman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good, clean and comfortable
Stayed 1 night in Feb 2025