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Recent guest reviews

This property may be the worst experience of my career. The rooms are unclean, the staff untrained and not knowledgeable. We had to have the Refrigerator replaced, the iron was missing, the bedding did not fit the bed. We felt that the area was not safe to be out and about. Numerous unsavory characters hanging out in the lobby appeared to be either Friends or relatives of the staff working at the front desk. Several unattended children were also "hanging out" in the lobby. The alleged breakfast was not what was advertised. We were lucky to get a cup of coffee. One waffle maker with thirty guests in the room trying to use it......

Nice hot breakfast. Good elevators and spacious lobby. Not great water pressure though handheld shower is decent

Cheap price. You get what you pay for. Makes me feel a little itchy.

Restaurant is 24 hours and you dont have to walk outside to get there

Its all about the people running the place and they were excellent, helpful at the desk for quick check in, helpful at good breakfast and quick to the room to fix a TV problem. Needs a little work here and there but a lovely clean hotel at fantastic price.

The room had a moldy smell. There were some men in front of the entrance of the hotel speaking very loudly and saying very inappropriate words. My children were afraid to spend the night.

Unique in that the building was obviously, at one time an upscale hotel with a huge lobby and a coffee shop which I discovered as I was leaving made excellent coffee, such a contrast to the not so good coffee offered with breakfast. Breakfast was just okay definitely would not stay there for that will bring my own if we use that hotel again.

Room was big and pretty clean only issue was the jacuzzi tub jets didn’t work as good as other experiences but all in all good stay

Close to downtown Hagerstown and easy parking. Near many other attractions

Hotel smelled damp and musty. Window did not open. Breakfast was horrible.

My wife and I loved it. The staff was excellent, location not bad, amenities excellent, the cost was well within our budget.

Not bad for the price, location and the amenities

Dual Highway Hagerstown MD

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Baymont by Wyndham Hagerstown places you within a leisurely stroll of Hagerstown Suns Municipal Stadium and Maryland Theater. This 86-room hotel welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. Enjoy a leisurely bite to eat at Hagerstown Family Diner, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café.


Rooms

All 86 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and fans.


Property features

At Baymont by Wyndham Hagerstown, guests have access to a 24-hour fitness center, a spa tub, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Baymont by Wyndham Hagerstown

Everyone (21) Couples (16) Business (9) Family (12) Other (3) Friends (3)
4
Everyone

By on Jan 3, 2021

Review comment responded on Jan 6, 2021

Thank you for including us in your plans to visit the Hagerstown area recently and it was truly our pleasure to serve you. We trust that you found value and convenience in our central location and that you rested comfortably in your clean and spacious guest room. Hopefully, you had an opportunity to dine at our 24-hour, on-site family diner that serves up comfort food at any time of the day or night. Our gourmet coffee and smoothie shop, located in our lobby, is also popular with our guests with comfortable, casual seating and delicious drink and snack options. Please come back again.

4
Everyone

By on Dec 16, 2020

Review comment responded on Dec 23, 2020

It is terrific that you had such a pleasant stay with us recently and we thank you for this positive review score. It makes us very happy to see that you found value in our convenient location, complimentary amenities, and on-site 24hr Diner and cozy coffee shop. We hope you had a nice time visiting the Hagerstown area and that you will come back and stay with us again, soon.

1
Family

This property may be the worst experience of my career. The rooms are unclean, the staff untrained and not knowledgeable. We had to have the Refrigerator replaced, the iron was missing, the bedding did not fit the bed. We felt that the area was not safe to be out and about. Numerous unsavory characters hanging out in the lobby appeared to be either Friends or relatives of the staff working at the front desk. Several unattended children were also "hanging out" in the lobby. The alleged breakfast was not what was advertised. We were lucky to get a cup of coffee. One waffle maker with thirty guests in the room trying to use it......

By on Nov 2, 2019

Review comment responded on Nov 7, 2019

While we were happy to have you as our guest here in Hagerstown, it’s disappointing and alarming to read that your time with us was so fraught with issues. We hope you will accept our apology for any inconvenience and know that we will discuss your feedback with our staff to ensure a more pleasant stay for future guests. Providing guests with a safe, comfortable, and quality stay as well as clean accommodations is important so your comments will certainly be researched. Despite what occurred, we hope you enjoyed your visit to the area.

4
Partner Couples Family

Nice hot breakfast. Good elevators and spacious lobby. Not great water pressure though handheld shower is decent

By on Oct 10, 2019

Review comment responded on Oct 17, 2019

Thank you, Jonathan, for taking the time to leave feedback about your recent visit with us here at Baymont Hagerstown. We appreciate you recognizing the value in our rate and hope you found the in-room amenities convenient. Dining options abound on-site here from our complimentary hot and cold breakfast buffet provided each morning to our on-site gourmet coffee shop to our 24-hour Hagerstown Family Diner; hopefully you were well fed here. We appreciate your high rating and hope you will visit with us again in the future.

3
Family

Cheap price. You get what you pay for. Makes me feel a little itchy.

By on Oct 6, 2019

Review comment responded on Oct 10, 2019

Thank you for being our guest here in Hagerstown and we hope your visit to the area was enjoyable. We do offer our rooms and hotel amenities at a great value and area glad you appreciated that. Hopefully you found our location convenient to your needs as we are close to the interstate and other highways, and near the shopping outlets, and other points of interest. We thank you staying with us here at Baymont Hagerstown.

4
Everyone

By on Oct 1, 2019

Review comment responded on Oct 3, 2019

Thank you for choosing to stay with us while you were here in Hagerstown. We trust that you had a restful time in your clean, comfortable guest room and that you enjoyed our complimentary hot and cold breakfast buffet, which is a popular guest amenity. Hopefully you also found time to visit our comfortable on-site, specialty coffee shop, JP Mino’s, to enjoy a cappuccino or delicious snack before getting on the road. Do come back to stay at our Baymont Hagerstown, again, the next time you’re in the area; we’d love to have you!

4
Everyone

By on Sep 9, 2019

Review comment responded on Sep 12, 2019

It's so nice that you had a good stay with us and we thank you for taking time to leave us a positive review. We trust that you experienced great customer service and found your accommodations to be spacious and clean. Hopefully you enjoyed the convenience of our complimentary hot and cold breakfast buffet each morning as well as our very own on-site diner for delicious food around the clock. Guests also rave about our on-site coffee shop, J.P. Mino’s, for delicious gourmet coffee drinks and smoothies, and we hope you had a chance to enjoy that amenity, as well. We hope you’ll consider staying with us the next time you’re in the area.

4
Everyone

By on Sep 4, 2019

Review comment responded on Sep 5, 2019

Thank you for choosing Baymont Hagerstown in your travel plans. We hope you had a restful stay and will come back to be our guest again.

4
Friends

Restaurant is 24 hours and you dont have to walk outside to get there

By on Aug 29, 2019

Review comment responded on Sep 5, 2019

It’s gratifying to learn that you had a pleasant stay with us recently. We’re especially pleased that you made the most of our on-site 24-hour diner where a delicious meal is available at any time of the day or night. Hopefully you also enjoyed our complimentary hot and cold breakfast buffet with all its fortifying options to fuel you for an activity-filled day in Hagerstown. Thank you for being our guest and also for your feedback. Please come back again, soon!

4
Everyone

Its all about the people running the place and they were excellent, helpful at the desk for quick check in, helpful at good breakfast and quick to the room to fix a TV problem. Needs a little work here and there but a lovely clean hotel at fantastic price.

By , from Rockville on Aug 22, 2019

Review comment responded on Aug 29, 2019

Ted, it’s terrific that you had such a pleasant visit with us recently and we so appreciate your positive review score and kind remarks. It’s terrific to hear that you received great service from our awesome staff and found value in our rate. We hope you had an opportunity to explore this scenic and historic area while you were here. The historic Civil War battlefield at Antietam is a short drive away as is a hike on the Appalachian Trail in South Mountain Park. The nearby Dutch Market in downtown Hagerstown is a favorite place to dine and shop, as well. We’ll look forward to you coming back again the next time you are in the Hagerstown area.

Baymont by Wyndham Hagerstown

431 Dual Highway, Hagerstown, MD 21740
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