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The Plaza Inn & Suites

2.5 star property
Hotel in Hagerstown with a 24-hour front desk and an indoor pool

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Photo gallery for The Plaza Inn & Suites

Lobby
Indoor pool
Indoor pool
Deluxe Suite | 1 bedroom, desk, free WiFi, bed sheets
1 bedroom, desk, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Place, Hagerstown Field House
    ‪13 min walk‬
  • Place, Hagerstown Dog Park
    ‪3 min drive‬
  • Place, Maryland Theater
    ‪3 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hagerstown

Located within a mile (2 km) of Hagerstown Field House, The Plaza Inn & Suites is within 2 miles (3 km) of Hagerstown Dog Park. This 145-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hagerstown Field House - 13 min walk - 0.7 miles
  • Hagerstown Dog Park - 3 min drive - 1.1 miles
  • Maryland Theater - 3 min drive - 1.4 miles
  • Meritus Park - 4 min drive - 1.6 miles
  • Discovery Station at Hagerstown Inc. - 4 min drive - 1.6 miles

Getting around

  • Martinsburg Station - 31 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 16 min drive

Restaurants

  • ‪Sheetz - ‬12 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬1 min drive
  • ‪Dairy Queen - ‬9 min walk

About this property

The Plaza Inn & Suites

Hotel in Hagerstown with a 24-hour front desk and an indoor pool
The Plaza Inn & Suites features an indoor pool, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a vending machine, an ATM, and a banquet hall.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-7:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

Frequently asked questions

Is a free cancellation option available at The Plaza Inn & Suites?

The Plaza Inn & Suites provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of The Plaza Inn & Suites?

This hotel is located in Hagerstown, close to Maryland Theater, Pennsylvania Dutch Market, and Hagerstown Premium Outlets. You'll also find Valley Mall and Washington County Museum of Fine Arts within a short drive.

Is there parking available at The Plaza Inn & Suites?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Plaza Inn & Suites have a casino on the premises?

No, The Plaza Inn & Suites doesn't have a casino.

Will I find an indoor pool at The Plaza Inn & Suites?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is The Plaza Inn & Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour front desk.

Are there hot tubs at The Plaza Inn & Suites?

No, this hotel doesn't have a spa tub.

Does The Plaza Inn & Suites have a restaurant with a breakfast menu?

No, The Plaza Inn & Suites doesn't have a restaurant that serves breakfast.

Will The Plaza Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Plaza Inn & Suites for a fee of USD 25 per pet, per night.

Does The Plaza Inn & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Plaza Inn & Suites?

The closest major airport to The Plaza Inn & Suites is Hagerstown, MD (HGR-Hagerstown Regional), which is 7.2 mi away (16 minutes by car). Another top airport is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is located 26.4 mi away (33-minute drive).

Can I book a room with a balcony at The Plaza Inn & Suites?

No, you won't find guestrooms with balconies at The Plaza Inn & Suites.

Reviews

The Plaza Inn & Suites Reviews

5.8

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 121 out of 494 reviews
Rating 8 - Good. 74 out of 494 reviews
Rating 6 - Okay. 72 out of 494 reviews
Rating 4 - Poor. 79 out of 494 reviews
Rating 2 - Terrible. 148 out of 494 reviews

Reviews

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Traveled with family and small children
Disliked: Amenities
The bedding was stained and had burn holes in it. There were black specks all over the bedspreads that we thought might be bed bugs. Bathroom mirror was filthy and floors were sticky. Smells of smoking in various areas even though it’s a non-smoking property. Pool was closed and vending and ice machines were all broken. It was so miserable that we didn’t stay but 5 minutes, we left the premises and sought a refund. This hotel gets a deplorable rating.
Stayed 1 night in Aug 2025

10/10 Excellent

Alita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.very peaceful place to stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Aimee

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Would Not Stay Again Only Due to the Other Guests

The actual room is a typical room for a low-cost hotel. The staff is very friendly and helpful. However, the actual hotel is in pretty bad shape. You can tell that it was gorgeous back in its day. The pool is amazing. My kids played there non-stop. However, everything else in the hotel is falling apart. None of the ice machines work. There’s no breakfast area or gym. There’s definitely a smell in the hallways. Many of the hotel doors are broken (not the ones that go to your actual room, but the ones going outside or to other parts of the hotel). There’s a lot of people hanging out drinking and/or smoking, or screaming profanities (that part was extra sad…I didn’t feel unsafe, but my 3-yr-old had a lot of questions). Honestly, for the price, I would stay there again if it wasn’t for the other guests. The other guests make the place a tough spot. I had two separate guests ask me to their rooms in front of my toddler. WILD.
Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place. I got there and the place was surrounded by people just standing outside. Inside the facility was noisy and a bit dirty, the hallways were dirty and i dont think they have AC in the building, it was so hot inside. The property smells awful. I planned to stay there for 2 night but i left 5 minutes after checking in. The place made me feel unsafe and i just couldnt stand the smell. I would not recommend this to absolutely anyone.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst mistake I have made recently is to book this hotel. It is filthy, unsafe and seems to be a place that often has hourly customers. I actually left the property and booked rooms at a Holiday Inn Express.
Stayed 1 night in Jul 2025

4/10 Poor

EDWARD

Business traveler
Disliked: Property conditions & facilities

This place is a dump

No A/C in the lobby in July, doors open, check-in counter is all behind glass similar to a prison, lobby & room reeked of pot/marijuana, wall thermostat didn't work, bar by pool is closed, no ice machines (in July). Went to counter at about 9:15 PM, no one was there. Prostitute/drug addicts walking around outside the hotel in parking lot.
Stayed 1 night in Jul 2025

8/10 Good

Selene

Liked: Amenities, property conditions & facilities
Yes is good
Stayed 2 nights in Jul 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
If you like drugs, this is your place.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage all over outside. Somebody begging for money. Dirty room
Stayed 2 nights in Jul 2025

10/10 Excellent

Archie

Stayed 1 night in Jun 2025

2/10 Terrible

Zachary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to super 8 or comfort inn a block away

This property house's homeless that have junkie's on there hands and knees in adjacent parking lot as I came back the first evening, witnessed countless drug deals all they the first night, the second night a Saturday was drinking night, a car parked facing the property sat there for hours with headlights on the whole time , while three cars loaded with folks stood and past half gallons of booze around enjoying the night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness
A lot of people nodding out and hanging out in the front of the building during the evening and at night time but other than that the room was very clean staff was very friendly. I would definitely stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Lindsey

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vile hotel and avoid

There was a lot of drinking and smoking outside of the hotel by very unsafe looking people. I checked in late at night and it was quite scary and I almost left. When I left in the morning, the same people were hanging around outside. Do not stay here. It was disgusting.
Stayed 1 night in Jun 2025

8/10 Good

Chantel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Vernon

Stayed 1 night in Jun 2025

6/10 Okay

Nathaniel

I
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Stayed 1 night in Jun 2025

8/10 Good

Donald

Business traveler
Liked: Property conditions & facilities, room comfort

A place to rest

It could be kept up in room better the floor was dirty trash left behind bresser and on floor in bathrooms. The pool need sweeping there are rocks and debris in it but water was salt water vending machines where empty butneeded a place to rest and served that purpose
Stayed 1 night in Jun 2025

8/10 Good

Ogechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Stayed 1 night in May 2025

10/10 Excellent

Burt

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, staff we
Stayed 1 night in Jun 2025

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