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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

Staff was very friendly, breakfast was good, clean and spacious room!

I chose Comfort Suites/Inns because I know they will be an excellent choice. I don't have to worry about cleanliness, comfort, etc. Which is worth a lot.

Very nice staff and accommodating. Very clean. Staff was extremely friendly

Hotel was clean and comfortable. Near many eating establishments. Would stay again.

My first impressions of this hotel were not the greatest. It was tucked behind other buildings, with the guest parking in the back, which felt a little spooky to me. (On the plus side, no traffic noise.) The lobby smelled stale. Inside the back entrance a bunch of debris was on the floor--maybe it blew in when the door opened, but it looked like a ceiling tile had disintegrated and fallen from above. The halls were dimly lit, and the black carpet in the room made it seem dark too. The bathroom was the most attractive part, although the sink had a crack in the surface. Overall, my short stay was fine, but I expected a little better from Comfort Suites.

Friendly, accommodating staff, quiet, very clean. Was much better than expected, and the bed was quite comfortable.

My husband and I spent one night as the half-way point on a recent road trip. The room was clean and quiet, the bed comfortable, and we liked having a fridge. The only negative is that the hotel took a credit card when we checked in for incidentals ( we prepaid the room when we booked on-line). That is not unusual nor unexpected. However, when we checked out, I requested a receipt indicating that there was zero balance due, but the hotel refused....said they couldn't provide a receipt because we paid through a third party.

This hotel was a good weekend getaway spot. While the amenities are few, the staff was great and it was in a good location for shopping.

This hotel is in a secluded are so the hotel was quiet and very clean! The staff was amazing! If I have to stay in Herstown again I would definitely stay here. The breakfast was also good.

This Hotel was very comfortable and clean and almost everything appeared new so it must have been just recently reopened after being refurbished.

It felt like we were in a new hotel as update included all features in room, including new tile in bathroom. Easy access to both Interstates.

This is a newly remodeled hotel so the rooms are brand new. Beds were really comfortable and the hotel rooms are quiet. I have no complaints of my stay.

920 Dual Hwy Hagerstown MD

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located within a mile (2 km) of Maryland Theater, Quality Inn & Suites is within 3 miles (5 km) of Pennsylvania Dutch Market. This 73-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's in central Hagerstown and also 3 mi (4.8 km) from Hagerstown Premium Outlets.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

All of Quality Inn & Suites's 73 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include free weekday newspapers, free local calls, and safes.


Property features

Guests of Quality Inn & Suites enjoy a fitness center, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (3) Business (5) Couples (3) Family (1)
4

nice clean hotel

Everyone

Staff was very friendly, breakfast was good, clean and spacious room!

By , from Davison, mi on Dec 6, 2016

5

excellent hotel

Everyone

I chose Comfort Suites/Inns because I know they will be an excellent choice. I don't have to worry about cleanliness, comfort, etc. Which is worth a lot.

By , from Maine on Mar 11, 2016

5

great hotel for the price

Everyone

Very nice staff and accommodating. Very clean. Staff was extremely friendly

By , from d on Feb 18, 2016

4

on business

BusinessTravelers

Hotel was clean and comfortable. Near many eating establishments. Would stay again.

By on Nov 19, 2015

3

not too impressed

Couples

My first impressions of this hotel were not the greatest. It was tucked behind other buildings, with the guest parking in the back, which felt a little spooky to me. (On the plus side, no traffic noise.) The lobby smelled stale. Inside the back entrance a bunch of debris was on the floor--maybe it blew in when the door opened, but it looked like a ceiling tile had disintegrated and fallen from above. The halls were dimly lit, and the black carpet in the room made it seem dark too. The bathroom was the most attractive part, although the sink had a crack in the surface. Overall, my short stay was fine, but I expected a little better from Comfort Suites.

By on Oct 21, 2015

4

worth the price

BusinessTravelers

Friendly, accommodating staff, quiet, very clean. Was much better than expected, and the bed was quite comfortable.

By on Nov 6, 2014

3

clean,reasonably priced stay

Couples

My husband and I spent one night as the half-way point on a recent road trip. The room was clean and quiet, the bed comfortable, and we liked having a fridge. The only negative is that the hotel took a credit card when we checked in for incidentals ( we prepaid the room when we booked on-line). That is not unusual nor unexpected. However, when we checked out, I requested a receipt indicating that there was zero balance due, but the hotel refused....said they couldn't provide a receipt because we paid through a third party.

By on Sep 22, 2014

4

weekend getaway spot

Families

This hotel was a good weekend getaway spot. While the amenities are few, the staff was great and it was in a good location for shopping.

By on Jul 15, 2014

5

great hotel

BusinessTravelers

This hotel is in a secluded are so the hotel was quiet and very clean! The staff was amazing! If I have to stay in Herstown again I would definitely stay here. The breakfast was also good.

By on Jun 27, 2012

4

has apparently had a recent refurb.

BusinessTravelers

This Hotel was very comfortable and clean and almost everything appeared new so it must have been just recently reopened after being refurbished.

By on Apr 23, 2012