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Quality Inn & Suites Hagerstown

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hagerstown

Lobby
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
920 Dual Hwy, Hagerstown, MD, 21740
  • Place, Hagerstown Field House
    ‪13 min walk‬
  • Place, Hagerstown Dog Park
    ‪3 min drive‬
  • Place, Maryland Theater
    ‪3 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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Exterior

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About the neighborhood

Hagerstown

Located within a mile (2 km) of Hagerstown Field House, Quality Inn & Suites Hagerstown is within 2 miles (3 km) of Hagerstown Dog Park. This 73-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hagerstown Field House - 13 min walk - 0.7 miles
  • Hagerstown Dog Park - 3 min drive - 1.1 miles
  • Maryland Theater - 3 min drive - 1.4 miles
  • Meritus Park - 4 min drive - 1.6 miles
  • Washington County Museum of Fine Arts - 5 min drive - 2.0 miles

Getting around

  • Martinsburg Station - 28 min drive
  • Washington Dulles Intl. Airport (IAD) - 78 min drive

Restaurants

  • ‪Sheetz - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬5 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Dairy Queen - ‬4 min walk

About this property

Quality Inn & Suites Hagerstown

Art Deco hotel with free breakfast and a fitness center
Guests of Quality Inn & Suites Hagerstown enjoy a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Hagerstown?

Quality Inn & Suites Hagerstown provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What is there to do around Quality Inn & Suites Hagerstown?

This hotel is located in Hagerstown within a short 17-minute walk of Hagerstown Field House. You'll also find Maryland Theater and Pennsylvania Dutch Market within a short drive.

Is parking available on site at Quality Inn & Suites Hagerstown?

Yes, uncovered self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn & Suites Hagerstown feature a casino?

No, Quality Inn & Suites Hagerstown doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites Hagerstown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn & Suites Hagerstown?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as free breakfast.

Does Quality Inn & Suites Hagerstown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Hagerstown feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Hagerstown offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn & Suites Hagerstown allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites Hagerstown though service animals are welcome.

Are there connecting rooms at Quality Inn & Suites Hagerstown?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Quality Inn & Suites Hagerstown?

The closest major airport to Quality Inn & Suites Hagerstown is Hagerstown, MD (HGR-Hagerstown Regional), which is 6.8 mi away (16 minutes by car). Another top airport is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is around 22 mi away.

Can I book a room with a balcony at Quality Inn & Suites Hagerstown?

No, at Quality Inn & Suites Hagerstown, there aren't any guestrooms that list a balcony.

Quality Inn & Suites Hagerstown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick business trip
Stayed 1 night in Oct 2025

2/10 Terrible

Arthur

Stayed 1 night in Sep 2025

8/10 Good

Rafaela Soto

The room was clean but the facilities were a tired and the hallway rugs were musty smelling. Chair in room had stains. Bathroom sink faucet was loose and the hot water was non existent.
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Parking was easy and accessible and plenty of it. Breakfast was excellent. Eggs, waffles, bacon. Very good
Stayed 1 night in Sep 2025

4/10 Poor

Nancy

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The area isn’t the greatest.
Stayed 2 nights in Sep 2025

6/10 Okay

Janette

Traveled with family
Liked: Staff & service, amenities
When I walked in room with my socks on they were pretty dirty from the carpet. Staff were friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Latoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 2 nights in Aug 2025

6/10 Okay

Juan

Traveled with family
Liked: Amenities
Stayed 2 nights in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean, however the smell in hallway freaked with smell of Marijuana
Stayed 1 night in Aug 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
The bathrooms in some rooms have a sheet over areas of the tub and when you shower, water comes under the cover sheet. I didn't like the feel the water not going down the drain and being around my feet.
Stayed 2 nights in Aug 2025

6/10 Okay

Kelvin

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was one of the dirtiest I have ever been to. The bed and floor were covered in hair and other things such as dirt. I left 45 minutes after checking in due to the conditions. Would never recommend to anyone.
Stayed 1 night in Aug 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room - sketchy residents?

great room in excellent condition....kind of sketchy folks hanging around outside - otherwise good.....not sure what the deal was but never a great sign when the check in is behind glass!
Stayed 1 night in Aug 2025

4/10 Poor

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells like people smoked in the room
Stayed 1 night in Aug 2025

4/10 Poor

Bradley

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Pascale, Highland

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great. The sheets were dirty and the tub had rust stains.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

8/10 Good

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nick

Liked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was pretty quick and simple. The hotel does have a mildew odor in the hallways. Once I got to the room, the same mildew odor was in the room. The bathroom had dirty floor tiles and dirt on the toilet. The window curtains by the bed were dirty also. It looked like homeless people were gathering on the property also. I can't give this place a good review because of these reasons. I will not stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 5 nights in Jul 2025

8/10 Good

Melvin

Traveled with group, Business traveler
Our stay was ok nothing to write home about
Stayed 1 night in Jul 2025

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