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Holiday Inn - the niu, Coin Frankfurt Ostend by IHG

Hotel with a bar, near Römerberg

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Photo gallery for Holiday Inn - the niu, Coin Frankfurt Ostend by IHG

Exterior
Exterior
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Mayfarthstr. 29, Frankfurt, 60314
  • Place, Hafenpark
    ‪3 min walk‬
  • Place, European Central Bank
    ‪5 min walk‬
  • Place, Frankfurt Zoo
    ‪15 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Up to 3 Adults)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible (Up to 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Up to 3 Adults)

Premium Room, 1 Queen Bed with Sofa bed (Up to 3 Adults) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed with Sofa bed (Up to 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Frankfurt

Located in Ostend within a 5-minute walk of Hafenpark, Holiday Inn - the niu, Coin Frankfurt Ostend by IHG is within a 15-minute stroll of European Central Bank. This 179-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and free newspapers in the lobby.

What's nearby

  • Hafenpark - 3 min walk - 0.2 miles
  • European Central Bank - 5 min walk - 0.3 miles
  • Frankfurt Zoo - 15 min walk - 0.8 miles
  • Römerberg - 4 min drive - 1.7 miles
  • Frankfurt Christmas Market - 4 min drive - 1.7 miles

Getting around

  • Ostbahnhof/ Honsellstraße Station - 4 min walk
  • Frankfurt (Main) Ost Station - 6 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • ‪Die grüne Kaffeebohne - ‬5 min walk
  • ‪Moxy Bar - ‬8 min walk
  • ‪Wirtshaus Platzhirsch - ‬13 min walk
  • ‪Jesse James - ‬7 min walk
  • ‪Le Petit Café Ost - ‬7 min walk

About this property

Holiday Inn - the niu, Coin Frankfurt Ostend by IHG

Hotel with a bar, near Römerberg
Guests staying at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG enjoy free WiFi in public areas, free newspapers, and a vending machine. Self parking is available for EUR 15.00 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables.
Guests can expect free WiFi and 40-inch flat-screen TVs with first-run movies. Other standard amenities include hair dryers, laptop-compatible safes, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • First-run movies

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

the niu Coin
Holiday Inn the niu Coin Frankfurt Ostend by IHG
Holiday Inn the niu Coin Frankfurt Ostend an IHG Hotel
Holiday Inn - the niu, Coin Frankfurt Ostend by IHG Hotel
Holiday Inn - the niu, Coin Frankfurt Ostend by IHG Frankfurt

Frequently asked questions

Is a free cancellation option available at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG?

Holiday Inn - the niu, Coin Frankfurt Ostend by IHG offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What can I see within easy reach of Holiday Inn - the niu, Coin Frankfurt Ostend by IHG?

This hotel is situated in Ostend within a 10-minute walk of European Central Bank and Hafenpark. You'll also find Römerberg and Frankfurt Christmas Market within a short drive.

Is parking available on site at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG?

Yes, parking is offered for EUR 15.00 per day.

Does Holiday Inn - the niu, Coin Frankfurt Ostend by IHG include a casino on the premises?

No, Holiday Inn - the niu, Coin Frankfurt Ostend by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn - the niu, Coin Frankfurt Ostend by IHG?

Amenities at this hotel that appeal to couples include a bar and a 24-hour front desk.

Are there hot tubs at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn - the niu, Coin Frankfurt Ostend by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn - the niu, Coin Frankfurt Ostend by IHG serves to-go breakfast each morning for a surcharge from its snack bar.

Will Holiday Inn - the niu, Coin Frankfurt Ostend by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG for a fee of EUR 25 per pet, per night.

Does Holiday Inn - the niu, Coin Frankfurt Ostend by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Holiday Inn - the niu, Coin Frankfurt Ostend by IHG?

The closest major airport to Holiday Inn - the niu, Coin Frankfurt Ostend by IHG is Frankfurt Airport (FRA), which is 13 mi away (24 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 26.7 mi away.

Are there rooms with balconies at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG.

Holiday Inn - the niu, Coin Frankfurt Ostend by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 161 out of 321 reviews
Rating 8 - Good. 89 out of 321 reviews
Rating 6 - Okay. 40 out of 321 reviews
Rating 4 - Poor. 19 out of 321 reviews
Rating 2 - Terrible. 12 out of 321 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Maha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was good but very expensive compared to the normal rate due to pharmaceutical expo
Stayed 4 nights in Oct 2025

10/10 Excellent

Qiubo, Issaquah

Stayed 3 nights in Oct 2025

4/10 Poor

Matthew

Traveled with partner
Our room was not very clean. There were stains on walls, bedding and the floor. The bathroom was clean but had a horrible smell (was unsure if this was just the sewers). The soundproofing was also really poor, the room next door we could hear nearly every single noise, and someone snoring during the night.
Stayed 2 nights in Oct 2025

2/10 Terrible

Amanda

Disliked: Staff & service
Although the hotel itself was okay, the experience here cost is way more than we bargined for. I made a mistake with booking, as it was an overnight flight, and we lost a day in travel. When we showed up for the reservation we were told that we were late, and only then did I realize my mistake. We were less than 24 hours into our reservation and the person at the front checked us in right away (for what I thought was the rest of the reservation). When it was time to checkout, we were BILLED an additional $100Euro, which was $179CAD (which is on top of the $335CAD we'd already paid to Expedia). The receipt also showed a refund that was applied to a credit card that is not ours.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as it was represented when booking online.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Sep 2025

6/10 Okay

Kim

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Everything was fine but due to construction it was quite loud during the day in the rooms and the “room cleaning” was only an exchange of towels and emptying trash cans.
Stayed 3 nights in Sep 2025

6/10 Okay

John

Traveled with group
Liked: Cleanliness

Hotel has went downhill.

I stayed in this hotel 3 years ago so decided to book again. This time was with 3 friends as we were over training Jiu-jitsu. On Sunday morning (3rd August) the girl on the desk was rude and spent the time on her phone chatting to friends while looking at makeup tutorials. We were an inconvenience to her when checking out and asking to store luggage. Each night there were A LOT of people in the corridors running rampage all night. Singing, banging doors, going up and down the elevator. The breakfast was absolutely terrible this time compared to the previous time. Definitely not worth the money. I wouldn't stay here again and would avoid if you value your sleep. Pillows aren't comfortable nor is the mattresses. 2 beds pushed together. The carpet throughout the hotel is filthy too. The location is positive though.
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdalla

Traveled with family
Liked: Amenities
Very nice Hotel the only thing I don’t like there charge me $15 euro for early check inn if you have Rooms available you should not charge $15 euro for 3 hour early check in the Hotel schuld think that again
Stayed 1 night in Jul 2025

8/10 Good

Carlos, Bayamon

Traveled with partner
Disliked: Amenities
Room was clean and comfortable. A/C a little bit hot for my taste but acceptable. Parking has to levels and 2nd floor is mostly empty, the vehicle would be safe with them. Great for a couple of days!
Stayed 4 nights in Jul 2025

6/10 Okay

Paul

Traveled with partner
Disliked: Cleanliness, staff & service
Our stay wasn't terrible, but it was far from great. Check-in was a bad start. The front desk staff member was unwelcoming and told us she couldn't check us in due to a system issue. We waited nearby, but she checked in another guest without informing us the system was working again. Breakfast was another issue. I had booked for two people via Expedia, but she claimed it was only for one. I had to contact Expedia to confirm what I already knew. Our room wasn’t as advertised either—no queen bed, just two twin beds pushed together with no topper, and stained carpets. The service didn’t improve during our stay. Other front desk staff were just as dismissive, offering no greetings and short responses. Housekeeping was also poor. One woman, who seemed like a supervisor, gave us strange looks daily, which made us uncomfortable. To top it off, we found bugs on the ceiling near the end of our stay, including flies and mosquitoes. On a positive note, there were a few evening staff who were friendly and helpful. They’re the reason this review isn’t a 1-star. I’ve visited Germany many times and understand cultural differences in service, but this experience stood out in a bad way. The price might be appealing, but I’d suggest looking elsewhere.
Stayed 13 nights in Jun 2025

8/10 Good

Mehmet Ali

Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay overall — the room was comfortable and the service was good. However, one thing that would really improve the experience is having a mini fridge in the room. It was quite hot outside during my visit, and without a fridge, I had no way to keep my water or drinks cool. A small addition like this would make a big difference for guests, especially during warmer seasons.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Frankfurt hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Saurabh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

brett

Stayed 3 nights in Jun 2025

10/10 Excellent

Robinson

Stayed 2 nights in Jun 2025

8/10 Good

John

Stayed 3 nights in Jun 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
This is a no frills hotel but very clean and modern. The A/C works really well and isn't noisy. I also liked the part of the city it's in. Not quite downtown, but very nice, and there is metro within a 8-10 minute walk. You could also walk to the center; it takes about 25 minutes.I would only add a mini fridge to the room.
Stayed 2 nights in May 2025

8/10 Good

Courtney

Stayed 1 night in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can see stains on the carpet because it is light grey. Area is not close to city centre but the tram ride is a short one. It’s a decent price for a stay because Frankfurt is expensive.
Stayed 2 nights in May 2025

2/10 Terrible

Mark

Stayed 1 night in Mar 2025

6/10 Okay

mustafa

Business traveler
Liked: Property conditions & facilities, room comfort

steak smell

nice location, parking available. there was a smell on the entire floor. asked staff and they said it is from the carpets on the floor. disturbing smell.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Love the receptionist. A German girl with Italian roots. She was very helpful and kind! The stay was amazing but to be honest we just slept there we’ve been out in the city every day all day.
Stayed 4 nights in Dec 2024

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