Hotel Maya Internacional

3.0 star property
Beach fun, near Maya Mall

Choose dates to view prices

Photo gallery for Hotel Maya Internacional

Breakfast, lunch, dinner served; international cuisine
Hiking
Junior Suite Double | Free WiFi
Breakfast, lunch, dinner served; international cuisine
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Litoral del Lago, zona 0, Flores, Peten, 1001
  • Place, Maya Mall
    ‪2 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Flores Dock
    ‪11 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪2 min drive‬

Room options

Standard Triple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 1
  • 2 Double Beds

Junior Suite Double

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite Single

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Flores

Hotel Maya Internacional places you next to Maya Mall and within a 10-minute stroll of other popular attractions like Central Park. This 3-star hotel has 28 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Maya Mall - 2 min walk - 0.1 miles
  • Lake Petén Itzá - 5 min walk - 0.3 miles
  • Central Park - 5 min walk - 0.3 miles
  • Flores Dock - 11 min walk - 0.6 miles
  • Church of Our Lady of the Remedies - 11 min walk - 0.6 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 2 min drive

Restaurants

  • ‪Maracuyá - ‬13 min walk
  • ‪Raices Bar & Grill - ‬14 min walk
  • ‪Cool Beans - ‬14 min walk
  • ‪El Sótano - ‬12 min walk
  • ‪Capitan Tortuga - ‬14 min walk

About this property

Hotel Maya Internacional

Beach fun, near Maya Mall
At Hotel Maya Internacional, guests have access to a gym, free WiFi in public areas, and meeting rooms. Airport transportation is made easy with an airport shuttle (available on request) for USD 3 per person one-way. Front-desk staff can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include conference space, a business center, and a terrace.
Guests can expect free WiFi and 14-inch TVs with cable channels. Balconies, ceiling fans, and hair dryers are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 11 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1971
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 14-inch TV with cable channels

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Dogs only
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 11 per person
  • Airport shuttle fee: USD 3 per person (one-way)
  • Airport shuttle fee per child: USD 3 (one-way), (from 1 to 4 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Maya Internacional
Hotel Maya Internacional Santa Elena
Maya Internacional
Maya Internacional Santa Elena
Hotel Maya Internacional Guatemala/Santa Elena
Maya Internacional ta Elena
Hotel Maya Internacional Hotel
Hotel Maya Internacional Flores
Hotel Maya Internacional Hotel Flores

Frequently asked questions

Are free cancellation options available at Hotel Maya Internacional?

Hotel Maya Internacional offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Hotel Maya Internacional?

Located steps from Maya Mall, this hotel is in Flores, and within a 10-minute walk of Lake Petén Itzá and Central Park. You'll also find Flores Dock and Las Guacamayas Biological Station less than a mile away.

Will I be able to park at Hotel Maya Internacional?

No, this hotel doesn't offer parking.

Is there a spa at Hotel Maya Internacional?

Spa services at the hotel include massages.

Does Hotel Maya Internacional feature a casino?

No, Hotel Maya Internacional doesn't have a casino.

Is there an indoor pool at Hotel Maya Internacional?

No, there is no indoor pool at this hotel. Guests have pool access between 7:00 AM and 9:00 PM.

Is Hotel Maya Internacional a good place to stay for couples?

Amenities that appeal to couples at this lakeside hotel include a meal delivery service as well as a bar and a restaurant.

Does Hotel Maya Internacional have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Maya Internacional have a restaurant that serves breakfast?

Yes, Hotel Maya Internacional serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Maya Internacional allow pets to stay free of charge?

Yes, dogs can stay for free at Hotel Maya Internacional.

Does Hotel Maya Internacional have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Maya Internacional?

The closest major airport to Hotel Maya Internacional is Flores (FRS-Mundo Maya Intl.), which is within a mile.

Are there rooms with balconies at Hotel Maya Internacional?

Yes, every guestroom at Hotel Maya Internacional comes with a balcony.

Does Hotel Maya Internacional have a wedding venue on site?

Take advantage of the wedding venue at Hotel Maya Internacional if you plan to say "I do" during your trip.

Hotel Maya Internacional Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 66 reviews
Rating 8 - Good. 24 out of 66 reviews
Rating 6 - Okay. 13 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Sergio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedaje y estacionamiento muy bueno. Servicio de restaurante en extremo lento. No usamos la piscina al encontrarla sucia con reatos de servilletas, vasos.
Stayed 1 night in Feb 2025

10/10 Excellent

Noe

Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

8/10 Good

Lilian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we really enjoyed our stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

2/10 Terrible

Eddie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old hotel that may had seen better days. The room looked poor. The hotel itself is worn down and you can't even pay for transport to the airport with a card (debit/credit), they only accept cash.
Stayed 1 night in Dec 2023

2/10 Terrible

José

Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable, nicely appointed room. Amazing shower fill with tropical plants. Good food, view of the lake and Flores from the restaurant area (try the PideTurk with shrimp and curry). Adjacent to helicopter pad for trip to El Mirador.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Las instalaciones son bellas, pero el personal es completamente incompetente, no saben absolutamente nada de servicio al cliente. Es decepcionante ya que el hotel es bello y podría ser una gran experiencia.
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a small hotel, really close to the lake very nice to have the meal in the restaurant.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid for 4 people and the beds were super small and they were super unfriendly I hated it!!! Food was too expensive and not great
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Room

The hotel was beautiful and somewhat cozy. It rained during our stay and our room flooded a bit. The rooms have a muggy scent. The beds aren’t super comfy, but they worked for the days we were there. We stayed in the 3 bed rooms.
Stayed 2 nights in Aug 2018

8/10 Good

marco, Maryland usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like the location, view of lake, sauna, natural area. DID NOT LIKE, to many critters in the room (spiders, small geckos) requested to check in 30 minutes earlier do to a long distance trip, I was told to pay extra for the 30 minutes, while other hotels allowed me to check in two ours early. food price was very expensive.
Stayed 2 nights in Aug 2018

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

The staff was attentive
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended by frequent traveler

Beautiful place, short walk over bridge to Flores island (close to walk but far enough away that the booming activities of Flores were not right next to us, so it was like having our own oasis just to the side of all the zany Flores activities. Spent hours on peaceful patio. Food was terrific. Staff accommodated a late check out when flight was delayed.
Stayed 2 nights in Jan 2018

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, nice atmosphere

The hotel is nice. The staff were pleasant, the room was clean. Has a balcony which is always a bonus. A drawback is the bathroom that faces the outside walkway to the rooms people passing by can hear what is happening in there. If you want to get a taxi to Flores Isla walk to the mall and get into a tuk tuk it is much cheaper than booking a taxi from the hotel.

8/10 Good

Kerry, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel, really close to the airport

This quaint small hotel very near the airport was fun. The room was clean and comfortable. Good clean bathroom. Great hot shower with soap and shampoo. Good breakfast, nice litlle resaurant on site

8/10 Good

Christopher, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place even in a bad situation!

Hurricane Earl trashed everything, power, water, wifi and cable. Not Hotels fault, staff did a great job at making things as best as could be under the conditions. Most everything was operating after a couple days. Nice, friendly hospitable staff,good food friendly relaxed environment, thank you for making a bad situation a good stay at your hotel!