Hotel Santana

3.0 star property
Beach hotel with outdoor pool

Choose dates to view prices

Photo gallery for Hotel Santana

Terrace/patio
Outdoor pool
Restaurant
Standard Double Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle 30 de Junio, Flores, Peten
  • Flores Dock
    ‪1 min walk‬
  • Church of Our Lady of the Remedies
    ‪5 min walk‬
  • Maya Mall
    ‪9 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪10 min drive‬

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Room options

Standard Room, 1 King Bed

  • 215 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed

Standard Double Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, 3 Double Beds

  • 215 sq ft
  • Sleeps 5
  • 3 Twin Beds

About the neighborhood

Flores

Hotel Santana places you next to Flores Dock and within a 10-minute walk of Church of Our Lady of the Remedies. This 34-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Flores Dock - 1 min walk - 0.1 miles
  • Church of Our Lady of the Remedies - 5 min walk - 0.3 miles
  • Las Guacamayas Biological Station - 6 min walk - 0.3 miles
  • Maya Mall - 9 min walk - 0.5 miles
  • Central Park - 12 min walk - 0.7 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬1 min walk
  • ‪Raices Del Lago - ‬34 min drive
  • ‪Ristoranto Terrazzo - ‬4 min walk
  • ‪Pollo Campero - ‬9 min walk

About this property

Hotel Santana

Beach hotel with outdoor pool
Guests of Hotel Santana enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. This beach hotel also has laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Safes, phones, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Is a free cancellation option available at Hotel Santana?

Hotel Santana offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santana?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Santana on May 9, 2025 start from $87.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Santana?

This hotel is located in Flores, just steps from Flores Dock and Church of Our Lady of the Remedies, and within a short walk of Lake Petén Itzá. You'll also find Maya Mall and Las Guacamayas Biological Station less than a mile away.

Is there parking available at Hotel Santana?

No, there isn't parking available at the hotel.

Does Hotel Santana feature a casino at the property?

No, Hotel Santana doesn't have a casino.

Is there an indoor pool at Hotel Santana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Santana?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Santana?

No, there isn't a spa tub at this hotel.

Does Hotel Santana have a restaurant that serves breakfast?

No, Hotel Santana doesn't have a restaurant that serves breakfast.

Does Hotel Santana allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Santana.

Does Hotel Santana have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Santana?

The closest major airport to Hotel Santana is Flores (FRS-Mundo Maya Intl.), which is 1.9 mi away (10 minutes by car).

Can I book a room with a balcony at Hotel Santana?

Yes, some guestrooms at Hotel Santana offer a balcony and may feature lake views.

Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 118 reviews
Rating 8 - Good. 36 out of 118 reviews
Rating 6 - Okay. 12 out of 118 reviews
Rating 4 - Poor. 5 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Traveled with family
Nice dining area on lakeside patio. Breakfast included in price of hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but a lot of noise outside. Not the hotels fault.
Stayed 3 nights in Jan 2025

4/10 Poor

Samuel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower did not drain.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos A

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool places conveniently located on flores island. Everything is within walking distance. Cool shops, bars and dining options within blocks of this place. 24 front desk help. Friendly staff and just an over beautiful area. I couldn't believe my view from the 2nd story balcony with a hammock hanging. The lake is like 10-15 feet from your balcony. Super cool place
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Traveled with family
Disliked: Staff & service
No vale el precio, mala atención del staff
Stayed 2 nights in Dec 2024

4/10 Poor

Amandip, duluth

Traveled with group
Disliked: Cleanliness, staff & service
staff was not helpful at all. We were not able to make to it to check in first day we booked because of storm sara in belize, hotel staff refused to refund the ight we were not there, even when we had emailed the hotel two daye before we were suppose to check in. and no one speaks nglish at front desk thats another obstacle
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite.
Stayed 1 night in Nov 2024

10/10 Excellent

Ewa

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool Room with a Great View

Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá.
View from the room.
Stayed 3 nights in Sep 2024

8/10 Good

sharon, spring

Stayed 1 night in Aug 2024

6/10 Okay

Navaratnam, Rancho Cucamonga

Water front, but too noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Erika Barr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Disliked: Staff & service, property conditions & facilities
Need to update rooms and be more customers sevice. The first lady in reception was friendly.. the rest really slowcto help ... the breakfast was great ... pool need update and rooms ... 😩 overall 5 out of 10 .. and be nicer to people from united states.
Stayed 3 nights in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Stayed 2 nights in Jun 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and that it is close to the lake.
Stayed 2 nights in May 2024

8/10 Good

José

Liked: Staff & service
The lake
Stayed 3 nights in May 2024

10/10 Excellent

LILIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
We loved this hotel. It makes you feel like home!
Stayed 3 nights in Apr 2024

6/10 Okay

Yesherips

The pool wasn’t in service and I was not informed about it but the hotel was just ok.
Stayed 5 nights in Apr 2024

10/10 Excellent

Elena

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noce place to stay in Flores
Stayed 5 nights in Mar 2024

10/10 Excellent

Glendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Stayed 1 night in Mar 2024