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"The room and staff was fabulous but was not told they had major interior renovations being done. It was loud full of workers and construction trucks parked everywhere. I paid for the "Best" stay for my daughter, granddaughters and a great grand baby. My health is not well at nearly 70 and wanted it to be special. Which it was not. Pool and hot tub closed. The staff was incredible and evening meal fantastic. I hv no problem with the Drury staff but we would hv stayed at Union Station if we knew ahead. Next time I will research instead of blowing $400 for one night. "

"My room hadn't been cleaned well when I arrived. The parking expense was unexpected, everything else was good, including mostly friendly staff."

"The room was SPOTLESS. Every staff member I met went above and beyond and was so friendly. The breakfast was delicious and fresh. The valet was prompt and friendly. "