Hotels on the Lake in Isla Mujeres

"No one speaks English, so cant help or explain anything. Many times my brother and husband had female staff walk into the men's restroom and clean while they are urinating!! The food had hair and finger nails in it several times, food was very poor testing, raw, poor quality. The liquor seemed watered down in 2 of the bars. They allow vaping at the beach bars. Worst resort I ever went to and I have travelled to 11 previous in Cancun with nothing like this."

"The staff have become incredibly rude and unhelpful "

"Everything was great "