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Sandman Hotel Cranbrook

Property class: 2.5

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Photo gallery for Sandman Hotel Cranbrook

A restaurant with a bar area, hanging pendant lights, and a counter with seating.
A modern lounge area with leather sofas, a wooden coffee table, and a stone fireplace with decorative vases.
A spacious living room with a sofa, armchairs, a coffee table, and large windows with blinds.
A hotel room with two beds, a desk with a chair, a television, a small table, and a mirror.
A Sandman Inn with a green roof, surrounded by trees and mountains in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Balment Park
    ‪11 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(41 reviews)
  • 216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds

7.2 out of 10
Good
(22 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a sofa, a television, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(18 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Kitchen

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Kitchen

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 Queen Bed (Run of House, 1 Queen Bed)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Cranbrook

Sandman Hotel Cranbrook places you within a 10-minute stroll of Cranbrook Mall and MBSS Grounds. This 72-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Cranbrook Mall - 4 min walk - 0.3 miles
  • Cranbrook City Hall - 10 min walk - 0.6 miles
  • Balment Park - 11 min walk - 0.6 miles
  • Cranbrook History Centre - 15 min walk - 0.8 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.3 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬11 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Oven Fresh Cranbrook - ‬2 min drive
  • ‪Starbucks - ‬16 min walk
  • ‪McDonald's - ‬15 min walk

About this property

Sandman Hotel Cranbrook

At Sandman Hotel Cranbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and a computer station.
Guests can enjoy free WiFi and flat-screen TVs. Microwaves, coffee makers, and free local calls are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from May 1 2026 to August 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

Is a free cancellation option available at Sandman Hotel Cranbrook?

Sandman Hotel Cranbrook offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sandman Hotel Cranbrook?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on Aug 30, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sandman Hotel Cranbrook?

This hotel in Cranbrook is within a 10-minute walk of Cranbrook Mall, MBSS Grounds, and Key City Theatre. You'll also find Cranbrook History Centre and Balment Park less than a mile away.

Is parking available on site at Sandman Hotel Cranbrook?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Sandman Hotel Cranbrook have a casino on the premises?

No, Sandman Hotel Cranbrook doesn't have a casino.

Will I find an indoor pool at Sandman Hotel Cranbrook?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from May 1 2026 until August 31 2026 (subject to change).

What amenities will couples enjoy at Sandman Hotel Cranbrook?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include a kitchen and free WiFi.

Are there hot tubs at Sandman Hotel Cranbrook?

No, this hotel doesn't have a spa tub.

Does Sandman Hotel Cranbrook have a restaurant that serves breakfast?

Yes, Sandman Hotel Cranbrook serves a full breakfast for a surcharge each morning at Denny's Restaurant.

Will Sandman Hotel Cranbrook allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sandman Hotel Cranbrook for a fee of CAD 25 per accommodation, per night.

Are there connecting rooms at Sandman Hotel Cranbrook?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sandman Hotel Cranbrook?

The closest major airport to Sandman Hotel Cranbrook is Cranbrook, BC (YXC-Canadian Rockies Intl.), which is 8.7 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Sandman Hotel Cranbrook?

No, you won't find guestrooms with balconies at Sandman Hotel Cranbrook.

Sandman Hotel Cranbrook Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 289 out of 1013 reviews
Rating 8 - Good. 327 out of 1013 reviews
Rating 6 - Okay. 201 out of 1013 reviews
Rating 4 - Poor. 108 out of 1013 reviews
Rating 2 - Terrible. 88 out of 1013 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was super friendly and nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a night, staff was very friendly and welcoming. Room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, lots of parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness
I had a good experience good night sleep quiet, good staff comfortable bed and a nice breakfast in the morning. Would recommend to anybody traveling.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Debbie

Liked: Staff & service, amenities
Great stay always in Cranbrook !! Even with the train 😂
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness
Stay here lots. Friendly staff
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Makayla

Ita a mediocre at best kind of stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Staff & service
Bathroom and fixtures could be updated.
Stayed 1 night in May 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Great sleep
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Staff was very friendly, room was clean and beds were comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Dwayne

Liked: Cleanliness, staff & service
Staff were friendly and helpful. Hotel is dated and in serious need of maintenance and upgrading. No breakfast and pool was out for maintenance, price is too high for the rooms.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities
Room was spotless staff was courteous and friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Nicole

Clean, friendly staff
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to, Denny's was convenient
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and parking was available close to the room which made it easy to off load luggage. That attached Denny's was a nice feature. We had dinner there and it was nice to not have to leave the hotel and get back in the car after a long drive in the car to find dining. On the morning of check-out the hotel lost power, so we checked out quicker than normal, as we had planned to visit Denny's again for breakfast, but the restaurant also did not have power. The room was comfortable and quiet and we would stay again next time we are travelling through Cranbrook.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Alex Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Joseph

Disliked: Amenities
There is no breakfast, room smelled like smoke.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
Great place to stay while I drove through the area.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and only did the lower stars as it is winter going into spring so there is that dirty and dusty look still.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Edward w

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was out of order for the whole stay.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

alan

Liked: Cleanliness
Disliked: Property conditions & facilities
Very old property but seams to be well maintained. Very small bathroom.
Stayed 1 night in Mar 2026

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