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Sandman Hotel Cranbrook

2.5 star property

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Photo gallery for Sandman Hotel Cranbrook

American cuisine
Exterior
Lobby
Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Cranbrook City Hall
    ‪10 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(31 reviews)
  • 216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(17 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Cranbrook

Sandman Hotel Cranbrook places you within a 10-minute stroll of Cranbrook Mall and MBSS Grounds. This 72-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Cranbrook Mall - 4 min walk - 0.3 miles
  • Cranbrook City Hall - 10 min walk - 0.6 miles
  • Cranbrook History Centre - 15 min walk - 0.8 miles
  • Tamarack Centre - 16 min walk - 0.9 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.3 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪MR MIKES SteakhouseCasual - ‬10 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

At Sandman Hotel Cranbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and a computer station.
Guests can enjoy free WiFi and flat-screen TVs. Microwaves, coffee makers, and free local calls are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Free WiFi
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7.8 out of 10, Good, 1,000 reviews
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Mar 30 - Mar 31
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 3 2026 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

Is a free cancellation option available at Sandman Hotel Cranbrook?

Sandman Hotel Cranbrook offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sandman Hotel Cranbrook?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on Mar 29, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sandman Hotel Cranbrook?

This hotel in Cranbrook is within a 10-minute walk of Cranbrook Mall, Key City Theatre, and Cranbrook City Hall. You'll also find Cranbrook History Centre and Tamarack Centre less than a mile away.

Is parking available on site at Sandman Hotel Cranbrook?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Sandman Hotel Cranbrook have a casino on the premises?

No, Sandman Hotel Cranbrook doesn't have a casino.

Will I find an indoor pool at Sandman Hotel Cranbrook?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from February 3 2026 until March 31 2026 (subject to change).

Is Sandman Hotel Cranbrook good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and a restaurant plus some guestrooms include kitchens.

Are there hot tubs at Sandman Hotel Cranbrook?

No, this hotel doesn't have a spa tub.

Does Sandman Hotel Cranbrook have a restaurant that serves breakfast?

Yes, Sandman Hotel Cranbrook serves a full breakfast for a surcharge each morning at Denny's Restaurant.

Will Sandman Hotel Cranbrook allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sandman Hotel Cranbrook for a fee of CAD 25 per accommodation, per night.

Are there connecting rooms at Sandman Hotel Cranbrook?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sandman Hotel Cranbrook?

The closest major airport to Sandman Hotel Cranbrook is Cranbrook, BC (YXC-Canadian Rockies Intl.), which is 8.7 mi away (14 minutes by car).

Can I book a room with a balcony at Sandman Hotel Cranbrook?

No, there aren't any guestrooms with balconies at Sandman Hotel Cranbrook.

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 265 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 211 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Roman

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Clean rooms, parking was easy and connected straight to a 24/7 Denny’s which was convenient. Could use a little upgrading in the rooms services but all in all a good stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was very friendly, room was clean and beds were comfortable.
Stayed 1 night in Dec 2025

4/10 Poor

Brandi

Traveled with family
Disliked: Amenities, property conditions & facilities
Amenities: We booked there so we could use the pool, when we arrived and checked no one at the front desk let us know the pool was not working, we found out by seeing an “out of order sign on the pool door”. Room: The light in the hallway flickers, so clearly something with the electrical and also the small towel holder is falling off the wall, and they also don’t warn you about the noise from the train rolling by all night.
Stayed 1 night in Dec 2025

10/10 Excellent

Glyn

Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to, Denny's was convenient
Stayed 2 nights in Dec 2025

8/10 Good

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
New room furnishings The desk attendant recommended a room change tighten main floor to save lugging suitcases upstairs I waacabkrctivger mire rest be asking for Late Checkout Very pleasant stay for a great price thru Expedia
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was amazing
Stayed 1 night in Dec 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The bed was very comfortable and the extra seating area with couch was nice. Great water pressure with lots of hot water in the shower. Very convenient to have Dennys restaurant part of the hotel. Check in/out went quickly. Nice touch having a coffee/tea/water station with cookies in the lobby. Lots of free parking available. There is no elevator which is a drawback if you're on the upper floor. The bathroom area is a bit small and not alot of counter space. Overall a comfortable stay.
Stayed 1 night in Nov 2025

6/10 Okay

Randy

Traveled with family
Liked: Cleanliness
The room was clean and staff was friendly. I however did not appreciate the loud noises and voices outside my window at 730am to find 4 druggies huddled into the corner doing drugs until check out time.
Stayed 1 night in Nov 2025

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
The room was satisfactory for our needs.
Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

8/10 Good

Coryn, Lake Country

Stayed 6 nights in Oct 2025

6/10 Okay

Bonnie

Business traveler
Liked: Staff & service
Staff were very friendly and helpful, but probably wouldn’t stay here again - rooms are dated & not super clean.
Stayed 1 night in Oct 2025

8/10 Good

Korina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off main route. Close to area with lots of dining options. Older property but clean.
Stayed 1 night in Oct 2025

8/10 Good

Konstantin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service team
Stayed 1 night in Oct 2025

6/10 Okay

Rachel

Business traveler
Disliked: Amenities, property conditions & facilities
I specifically booked this property so I could swim after a long working day, to discover pool was out of order. Had I known, I would have booked a different hotel. Very disappointing and Expedia should have noted it on the site. Convenient having a Dennys on the property and other stores close by but for price, other hotels for not much more, would have been a better option.
Stayed 1 night in Oct 2025

8/10 Good

kristof, Coaldale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ok, train passes behind hotel and is very loud at night
Stayed 1 night in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Easy parking.
Stayed 1 night in Oct 2025

2/10 Terrible

Ryley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Gross bathtubs and washrooms, mouse running around in the room had to switch rooms.
Stayed 3 nights in Oct 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Andree

Hotel not accessible for the handicapped.
Stayed 1 night in Oct 2025