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Sandman Hotel Cranbrook

2.5 star property
Hotel in Cranbrook with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sandman Hotel Cranbrook

Interior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Cranbrook History Centre
    ‪15 min walk‬
  • Cranbrook Golf and Country Club
    ‪2 min drive‬
  • St. Eugene Golf Course
    ‪8 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(16 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cranbrook

Sandman Hotel Cranbrook places you within a 10-minute stroll of Cranbrook Mall and MBSS Grounds. This 72-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Cranbrook History Centre - 15 min walk - 0.8 miles
  • Tamarack Centre - 16 min walk - 0.9 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.3 miles
  • Wildstone Golf Course - 7 min drive - 3.7 miles
  • St. Eugene Golf Course - 8 min drive - 4.4 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪Hot Shots Cafe - ‬11 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with a fitness center and a 24-hour front desk
At Sandman Hotel Cranbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and a computer station.
Guests can enjoy free WiFi and flat-screen TVs. Microwaves, coffee makers, and free local calls are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

Is a free cancellation option available at Sandman Hotel Cranbrook?

Sandman Hotel Cranbrook offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sandman Hotel Cranbrook?

As of Sep 23, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on Oct 9, 2025 start from $81.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sandman Hotel Cranbrook?

This hotel in Cranbrook is within a 10-minute walk of Cranbrook Mall, MBSS Grounds, and Cranbrook City Hall. You'll also find Cranbrook History Centre and Tamarack Centre less than a mile away.

Is parking available on site at Sandman Hotel Cranbrook?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Sandman Hotel Cranbrook have a casino on the premises?

No, Sandman Hotel Cranbrook doesn't have a casino.

Will I find an indoor pool at Sandman Hotel Cranbrook?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Sandman Hotel Cranbrook?

Couples staying at this hotel will appreciate amenities like an indoor pool and a restaurant plus some guestrooms include kitchens.

Are there hot tubs at Sandman Hotel Cranbrook?

No, this hotel doesn't have a spa tub.

Does Sandman Hotel Cranbrook have a restaurant that serves breakfast?

Yes, Sandman Hotel Cranbrook serves a full breakfast for a surcharge each morning at Denny's Restaurant.

Will Sandman Hotel Cranbrook allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sandman Hotel Cranbrook for a fee of CAD 25 per accommodation, per night.

Are there connecting rooms at Sandman Hotel Cranbrook?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sandman Hotel Cranbrook?

The closest major airport to Sandman Hotel Cranbrook is Cranbrook, BC (YXC-Canadian Rockies Intl.), which is 8.7 mi away (14 minutes by car).

Are there rooms with balconies at Sandman Hotel Cranbrook?

No, at Sandman Hotel Cranbrook, there aren't any guestrooms that list a balcony.

Reviews

Sandman Hotel Cranbrook Reviews

7.2

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 237 out of 923 reviews
Rating 8 - Good. 317 out of 923 reviews
Rating 6 - Okay. 195 out of 923 reviews
Rating 4 - Poor. 103 out of 923 reviews
Rating 2 - Terrible. 71 out of 923 reviews

Reviews

6/10 Okay

Chris

Stayed 1 night in Jun 2025

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, amenities
Average
Stayed 1 night in Jun 2025

4/10 Poor

Ingrid

Stayed 1 night in Jun 2025

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in. Room was good and clean. Nice having Denny’s at the hotel too! Good stay for an overnight trip to Cranbrook
Stayed 1 night in Jun 2025

6/10 Okay

Joshua

Stayed 1 night in May 2025

6/10 Okay

Meagan Paige

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool definitely doesn’t look like the picture and was pretty dirty so we unfortunately couldn’t go in it which was disappointing since I picked this hotel because it had a pool. Wallpaper was peeling, carpet is stained. Sheets were fine and so were the shower so for the basics it’s ok but not worth the price we paid
Stayed 2 nights in Jun 2025

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms smelt like smoke, cleanliness was poor.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice hotel, friendly staff. There is a Denny’s attached to the hotel. I did not hear about a discount for hotel guests. Over all, quiet, comfortable hotel.
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Traveled with group, Business traveler
Liked: Cleanliness, amenities
The frontdesk staff were very helpful and accomodating to our requests. As usual your rooms were clean and fresh. One bath towel was old and yellowing.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, easy to find. Ample parking. There were a few dining options in and around the hotel. Property is older but has been completely updated. Bathroom was spotless and shower was very good. Bed is nice and confortable. Room is on the smaller side but for an overnight on the way home it is great. Would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Wade, Creston

Stayed 2 nights in May 2025

2/10 Terrible

Riva

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This sandman Hotel needs some major upgrading ! Had a spider in our pillow , no plug for the tub .. dirty & the worst hotel I’ve stayed in ! For 145.00 this is terrible . Numerous people I spoke with were disappointed . Bathroom so small . Gross beds & cheap pillows ! Tub is dirty & disgusting ..Do NOT Stay Here !!!
Stayed 1 night in Jun 2025

6/10 Okay

Mitch

Traveled with group
Liked: Staff & service
The stay was okay staff was very friendly and helpful but the hotel itself is definitely getting run down and doesn’t feel the cleanest .. But the price was very reasonable
Stayed 3 nights in May 2025

10/10 Excellent

BRIAN

Stayed 1 night in Jun 2025

4/10 Poor

Sharie

Traveled with family
Disliked: Amenities, property conditions & facilities
We stayed on the ground floor Room 116. The beds were very soft, especially in the middle. The toilet worked if you flushed it 4 or 5 times and that was for urination alone. The room felt dark and grimmy. Not the best for a Sandman. Very disappointing. Hope you have better rooms available.
Stayed 1 night in May 2025

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Barbara

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Will pay a little more for a better hotel next time.bathroom is so small you have to back in to the toilet.walls are not insulated very well and so we hear late night arrivals, also hear hallway noises as door has large gap inbeteen frame and door. Had a large bug drop on me in the bathroom Towels are thin. No shower cap or Kleenex in room.
Stayed 3 nights in May 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

CHRISTINE

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Stayed 2 nights in May 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Medina

Stayed 1 night in May 2025

10/10 Excellent

Braeden

Stayed 1 night in Apr 2025

10/10 Excellent

Corinna

Liked: Cleanliness, property conditions & facilities
Nice place, clean, friendly staff
Stayed 1 night in Apr 2025