Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Cranbrook

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

1 bedroom, desk, laptop workspace, blackout drapes
Indoor pool
Front of property
Reception
Breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool

Explore the area

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Tamarack Centre
    ‪10 min walk‬
  • Cranbrook History Centre
    ‪1 min drive‬
  • St. Eugene Golf Course
    ‪8 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪15 min drive‬

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Room options

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cranbrook

Tamarack Centre is a short stroll from Heritage Inn Hotel & Convention Centre Cranbrook, and other popular attractions like Cranbrook History Centre are within a mile (2 km). This 100-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Cranbrook and also close to Cranbrook Golf and Country Club and Wildstone Golf Course.

What's nearby

  • Tamarack Centre - 10 min walk - 0.6 miles
  • Cranbrook History Centre - 1 min drive - 0.8 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.1 miles
  • Wildstone Golf Course - 6 min drive - 3.5 miles
  • St. Eugene Golf Course - 8 min drive - 4.2 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Pet-friendly hotel with free parking connected to the convention center in Cranbrook
At Heritage Inn Hotel & Convention Centre Cranbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a hot tub, a conference center, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to July 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per pet, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Are free cancellation options available at Heritage Inn Hotel & Convention Centre Cranbrook?

Heritage Inn Hotel & Convention Centre Cranbrook offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to see within easy reach of Heritage Inn Hotel & Convention Centre Cranbrook?

This hotel is located in Cranbrook, a short 10-minute walk from Tamarack Centre and also 18 minutes on foot from Cranbrook History Centre. You'll also find Cranbrook Mall and Western Financial Place less than a mile away.

Is there parking available at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a casino at the property?

No, Heritage Inn Hotel & Convention Centre Cranbrook doesn't have a casino.

Will I find an indoor pool at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7 AM and 10 PM.

Is Heritage Inn Hotel & Convention Centre Cranbrook a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, guests can enjoy a spa tub at this hotel.

Does Heritage Inn Hotel & Convention Centre Cranbrook feature a restaurant that includes a breakfast menu?

Yes, Heritage Inn Hotel & Convention Centre Cranbrook serves buffet breakfast for a surcharge each morning at Skylight Cafe. Please note that the dining venue will be closed between July 1 2025 and July 1 2025 (subject to change).

Will Heritage Inn Hotel & Convention Centre Cranbrook allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Heritage Inn Hotel & Convention Centre Cranbrook for a fee of CAD 20 per pet, per night.

Are there connecting rooms at Heritage Inn Hotel & Convention Centre Cranbrook?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Heritage Inn Hotel & Convention Centre Cranbrook?

The closest major airport to Heritage Inn Hotel & Convention Centre Cranbrook is Cranbrook, BC (YXC-Canadian Rockies Intl.), which is 8.5 mi away (18 minutes by car).

Are there rooms with balconies at Heritage Inn Hotel & Convention Centre Cranbrook?

No, there aren't any guestrooms with balconies at Heritage Inn Hotel & Convention Centre Cranbrook.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a wedding venue on site?

There are wedding services available at Heritage Inn Hotel & Convention Centre Cranbrook if that's in your vacation plans.

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 301 out of 1000 reviews
Rating 8 - Good. 417 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

RICHARD

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Diana

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marcello

Stayed 1 night in Mar 2025

8/10 Good

Aviva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are comfortable and the parking is super easy. The pool is in a weird spot but the kids still had a blast. The rooms were clean and the beds were comfortable. Very affordable close to shopping and restaurants. We have stayed at this Hotel a few times now. Excellent for parents traveling for childrens sports.
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Place

Clean hotel with comfortable beds. My flight wasn’t until 4 so the let ma have a late checkout. Breakfast was good.
Stayed 1 night in Mar 2025

8/10 Good

Shannon

Stayed 2 nights in Mar 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Todd

Traveled with family
Disliked: Cleanliness, amenities
Was what you would expect, plus the hot tub was out of service. Left a bad taste, serves a great purpose to sleep you for one night. Very motel-esque. Noticeable dirt and grime inside the room.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marty

Stayed 1 night in Feb 2025

6/10 Okay

Karlee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jaeson

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2025

6/10 Okay

Nasrulla

Stayed 1 night in Feb 2025

8/10 Good

Kory, Sparwood

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, room comfort

Terrible

The room was ok. The restaurant attached to hotel was absolutely terrible. It smelled like stale cigarette smoke and the food was under cooked and tough. The hot tub was out of order the parking lot was not plowed or maintained. We will never stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Liked: Staff & service
The restaurant dinner was awful. Awesome waitress tho and drinks .
Stayed 1 night in Feb 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tori

Stayed 1 night in Feb 2025

8/10 Good

chayanna steenhart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

chayanna steenhart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

chayanna steenhart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

chayanna steenhart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025