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Sandman Hotel Cranbrook

2.5 star property

Choose dates to view prices

Photo gallery for Sandman Hotel Cranbrook

American cuisine
Lobby
Exterior
Interior
Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Cranbrook City Hall
    ‪10 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(30 reviews)
  • 216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(17 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Cranbrook

Sandman Hotel Cranbrook places you within a 10-minute stroll of Cranbrook Mall and MBSS Grounds. This 72-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Cranbrook Mall - 4 min walk - 0.3 miles
  • MBSS Grounds - 6 min walk - 0.4 miles
  • Cranbrook City Hall - 10 min walk - 0.6 miles
  • Baker Park - 11 min walk - 0.6 miles
  • Cranbrook History Centre - 15 min walk - 0.8 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪MR MIKES SteakhouseCasual - ‬10 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

At Sandman Hotel Cranbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and a computer station.
Guests can enjoy free WiFi and flat-screen TVs. Microwaves, coffee makers, and free local calls are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 3 2026 to February 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

Is a free cancellation option available at Sandman Hotel Cranbrook?

Sandman Hotel Cranbrook offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sandman Hotel Cranbrook?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on Feb 22, 2026 start from $70.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sandman Hotel Cranbrook?

This hotel in Cranbrook is within a 10-minute walk of Cranbrook City Hall, Cranbrook Mall, and Key City Theatre. You'll also find Cranbrook History Centre and Western Financial Place less than a mile away.

Will I be able to park at Sandman Hotel Cranbrook?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Sandman Hotel Cranbrook have a casino on the premises?

No, Sandman Hotel Cranbrook doesn't have a casino.

Will I find an indoor pool at Sandman Hotel Cranbrook?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from February 3 2026 until February 28 2026 (subject to change).

What will couples enjoy most about a stay at Sandman Hotel Cranbrook?

Couples staying at this hotel will appreciate amenities like an indoor pool and a restaurant plus some guestrooms include kitchens.

Does Sandman Hotel Cranbrook have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sandman Hotel Cranbrook have a restaurant that serves breakfast?

Yes, Sandman Hotel Cranbrook serves a full breakfast for a surcharge each morning at Denny's Restaurant.

Will Sandman Hotel Cranbrook allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sandman Hotel Cranbrook for a fee of CAD 25 per accommodation, per night.

Does Sandman Hotel Cranbrook have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sandman Hotel Cranbrook?

The closest major airport to Sandman Hotel Cranbrook is Cranbrook, BC (YXC-Canadian Rockies Intl.), which is 8.7 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Sandman Hotel Cranbrook?

No, at Sandman Hotel Cranbrook, there aren't any guestrooms that list a balcony.

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 261 out of 994 reviews
Rating 8 - Good. 337 out of 994 reviews
Rating 6 - Okay. 209 out of 994 reviews
Rating 4 - Poor. 109 out of 994 reviews
Rating 2 - Terrible. 78 out of 994 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
The room was satisfactory for our needs.
Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

8/10 Good

Coryn, Lake Country

Stayed 6 nights in Oct 2025

6/10 Okay

Bonnie

Business traveler
Liked: Staff & service
Staff were very friendly and helpful, but probably wouldn’t stay here again - rooms are dated & not super clean.
Stayed 1 night in Oct 2025

8/10 Good

Korina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off main route. Close to area with lots of dining options. Older property but clean.
Stayed 1 night in Oct 2025

8/10 Good

Konstantin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service team
Stayed 1 night in Oct 2025

6/10 Okay

Rachel

Business traveler
Disliked: Amenities, property conditions & facilities
I specifically booked this property so I could swim after a long working day, to discover pool was out of order. Had I known, I would have booked a different hotel. Very disappointing and Expedia should have noted it on the site. Convenient having a Dennys on the property and other stores close by but for price, other hotels for not much more, would have been a better option.
Stayed 1 night in Oct 2025

8/10 Good

kristof, Coaldale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ok, train passes behind hotel and is very loud at night
Stayed 1 night in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Easy parking.
Stayed 1 night in Oct 2025

2/10 Terrible

Ryley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Gross bathtubs and washrooms, mouse running around in the room had to switch rooms.
Stayed 3 nights in Oct 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Andree

Hotel not accessible for the handicapped.
Stayed 1 night in Oct 2025

6/10 Okay

Mary T.

Stayed 5 nights in Oct 2025

10/10 Excellent

Russell

Stayed 5 nights in Oct 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park my large commercial vehicle
Stayed 1 night in Oct 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pillows and bed uncomfortable, floor in hallway was uneven and carpet stained, floor in room had parts of flooring under carpet at different levels, plug in by window AC shut off with switch, was not labelled and my plug in cooler shut off, no elevator, no room to park truck and utility trailer. Staff was excellent and morning staff helped carry luggage and cooler down. Older hotel so always have some issues
Stayed 1 night in Oct 2025

4/10 Poor

Jordan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked Sandman for the pool, it was advertised as having a pool. I got my kid excited to swim in the pool and then when we went down to go it, it was closed. You should advise that some amenities are unavailable at the time of booking.
Stayed 1 night in Oct 2025

4/10 Poor

Julia

Traveled with family
We booked at the Sandman in Cranbrook in order to have a swim after a long days driving. We were advised, after saying we were looking forward to a relaxing swim, that the pool was closed. We were not advised of this before we arrived. A couple of hours later, after a rest, I had to go to the front desk to find out how to work the tv remote. While there I said I was not happy about the pool situation and asked if we could have a reduction in our room rate. The very nice lady said as we had booked through Expedia, she could not refund, but would give us a voucher for $40 for the Denny’s restaurant adjoining the hotel. A word on the restaurant, filthy. Honestly, so dirty.
Stayed 1 night in Oct 2025

4/10 Poor

Irena

Traveled with family
Disliked: Staff & service, property conditions & facilities
Horrible set up for bathroom. Door oppened inward making it difficult to use toilet. Nousy dog next door yipping all evening and again in morning. Our room faced railway track, train noises all through the night. Upon arrival, was told pool not operational, this was NOT noted on their website. Too expensive for the poor quality of the rooms.
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Stayed 1 night in Oct 2025

2/10 Terrible

Tyler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Worst sandman I’ve stayed in, bottom 10 hotels.

Our room had a decent sized stain on the ceiling from the bathroom above leaking down. Our bathroom looked to have mold. Cigarette smoke smell bothered my kids and wife from trying to sleep, couldn’t leave the window open as it was large enough for the homeless to climb through. It was most evident from the bathroom, seemed to be coming in through the fan that was unable to turn off.
Stayed 1 night in Oct 2025

10/10 Excellent

Ramz

Stayed 1 night in Oct 2025

6/10 Okay

Kirsten

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall it was a ok stay for one night. Smells like cigarette smoke inside the building but overall it was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Nice room. Fun staff in Denny’s.
Stayed 1 night in Sep 2025