The Westin Cozumel

4.5 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for The Westin Cozumel

Relax on the beach with sun loungers and palm trees surrounding a serene beach setting.
Dine on the oceanfront with a tranquil view.
Enjoy ocean views from the comfort of your room, featuring a large mirror, a vanity with a sink, and a bed with a stylish accent.
Relax by the pool surrounded by palm trees and a serene ocean view.
Experience a sophisticated lobby with a geometric patterned wall, central column, and comfortable seating areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Pool

Explore the area

View in a map
Carretera Costera Norte Km. 4.8, Cozumel, QROO
  • Isla de Pasion
  • San Miguel Church
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

Classic Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(27 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Oceanfront

  • 883 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1313 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(30 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Cozumel

Located in Zona Hotelera Norte, The Westin Cozumel is within a 10-minute drive of popular attractions such as Benito Juarez Park and Punta Langosta Pier. This 152-room, 4.5-star resort has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Cozumel Museum - 6 min drive - 3.6 miles
  • Cozumel Maritime Terminal - 6 min drive - 3.8 miles
  • San Miguel Church - 7 min drive - 4.0 miles
  • Benito Juarez Park - 7 min drive - 4.0 miles
  • Punta Langosta Pier - 7 min drive - 4.2 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Islands Beach Club - ‬6 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guido's - ‬6 min drive
  • ‪Cocotiki - ‬7 min walk
  • ‪Tequila Beach Club Cozumel - ‬15 min walk

About this property

The Westin Cozumel

Luxury resort on the beach, with outdoor pool
Guests of The Westin Cozumel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this beach resort include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and wired Internet, along with 43-inch LED TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. IPod docks, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Is a free cancellation option available at The Westin Cozumel?

The Westin Cozumel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Cozumel?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at The Westin Cozumel on Sep 7, 2025 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Westin Cozumel?

This resort is situated in Zona Hotelera Norte, close to Punta Langosta Pier, Cozumel Maritime Terminal, and Isla de Pasion. You'll also find Isla Cozumel Biosphere Reserve and Los Cinco Soles within a short drive.

Is there parking available at The Westin Cozumel?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at The Westin Cozumel?

Zazil is the resort's spa and services include body wraps, facials, mani/pedis, and massages.

Does The Westin Cozumel include a casino?

No, The Westin Cozumel doesn't have a casino.

Is there an indoor pool at The Westin Cozumel?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is The Westin Cozumel a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at The Westin Cozumel?

No, but this resort does have a steam room.

Does The Westin Cozumel have a restaurant that serves breakfast?

Yes, The Westin Cozumel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Cozumel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Westin Cozumel for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls and litter boxes.

Are there connecting rooms at The Westin Cozumel?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from The Westin Cozumel?

The closest major airport to The Westin Cozumel is Cozumel Intl. Airport (CZM), which is 3.8 mi away (10 minutes by car).

Are there rooms with balconies that I can book at The Westin Cozumel?

Yes, some guestrooms at this resort offer either a balcony or a deck where guests can enjoy ocean views.

Does The Westin Cozumel have a wedding venue on site?

Take advantage of the wedding venue at The Westin Cozumel if you plan to say "I do" during your trip.

The Westin Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 770 reviews
Rating 8 - Good. 163 out of 770 reviews
Rating 6 - Okay. 78 out of 770 reviews
Rating 4 - Poor. 35 out of 770 reviews
Rating 2 - Terrible. 40 out of 770 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose De Jesus

Stayed 5 nights in Jun 2025

10/10 Excellent

Cheyney Rebecca-Anne

Stayed 7 nights in May 2025

10/10 Excellent

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, food was great, rooms were very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

BENITO, SAN ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just private and we felt safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mauro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Westin is amazing. Every room has amazing ocean views and the snorkeling is wonderful.,
Stayed 6 nights in Apr 2025

10/10 Excellent

Jacqueline michele, henderson

Liked: Cleanliness, staff & service
We love the Westin Cozumel. We go every year and absolutely enjoy it every single time. Thanks for always treating us like family.
Stayed 7 nights in Apr 2025

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, property conditions & facilities
The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties
Stayed 5 nights in Apr 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, amenities
All wonderful stafd was very kind and friendly, food not that good, in the restaurant but buffet breakfast was good
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, amazing snorkeling and swimming right out front. All rooms have an ocean view which is gorgeous! Away from the hustle, but a close taxi ride if you want to go into town. Hotel is beautiful, beds comfortable and spacious rooms. Wish they had some entertainment at night it was a bit sleepy.
Stayed 9 nights in Apr 2025

8/10 Good

Attilio

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the water. All rooms face the water. It's what I would expect for a Marriott Westin. Great staff, clean property, gorgeous views. The food was a little redundant but of good quality. Would definitely recommend for families.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maicon

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great time , hotel staff it’s absolutely fantastic.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Julie

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfection - as always
Stayed 5 nights in Apr 2025

10/10 Excellent

Courtenay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and snorkeling was amazing. The restaurant that sits over the water has amazing dinner.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, rooms and food were fantastic!!
Stayed 1 night in Apr 2025

10/10 Excellent

arend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jamerson Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay but the dinner options weren't significant. Food was just okay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Doug

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff is exceptionally focused on taking care of their guests.
Stayed 9 nights in Apr 2025

6/10 Okay

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were awesome and really took care of us. We stayed in a suite, the view and size were both great. Downside would be the ocean access and no entertainment at night.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen and the ladies at the breakfast restaurant were great. It should have a lifeguard though. There is a strong current in front of the hotel
Stayed 7 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Saw dolphins in the distance! Food and hotel is lovely. But the staff was truly exceptional!
Stayed 7 nights in Mar 2025