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InterContinental Presidente Cozumel Resort Spa by IHG

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Private beach, white sand, beach umbrellas, beach towels
Property video
4 restaurants, Italian cuisine
Private beach, white sand, beach umbrellas, beach towels
Egyptian cotton sheets, premium bedding, down comforters, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪1 min walk‬
  • Place, Cozumel Butterfly & Botanical Gardens
    ‪19 min walk‬
  • Place, Puerta Maya Maritime Terminal
    ‪7 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Seafront, Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Seafront, Outdoor Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Pool Access

8.8 out of 10
Excellent
(15 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Accessible

Balcony view

Classic Room, 2 Queen Beds, Accessible

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed (Reef View with Beach Access)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Seafront, Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Seafront, Beach Access)

9.8 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Pool Access

9.0 out of 10
Wonderful
(12 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Seafront, Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Seafront, Beach Access)

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Seafront, Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Seafront, Outdoor Shower)

8.6 out of 10
Excellent
(11 reviews)
  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

View from room

Premium Room, 2 Queen Beds (Reef View with Beach Access)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Reef, Beach Access)

  • Beach view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed

  • Ocean view
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Room amenity

Classic Room

8.4 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Cozumel

InterContinental Presidente Cozumel Resort Spa by IHG places you next to Arrecifes de Cozumel National Park and within a mile (2 km) of Cozumel Butterfly & Botanical Gardens. This 221-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Arrecifes de Cozumel National Park - 1 min walk - 0.1 miles
  • Cozumel Butterfly & Botanical Gardens - 19 min walk - 1.0 mile
  • Puerta Maya Maritime Terminal - 7 min drive - 1.4 miles
  • Mr. Sancho's Beach Club - 16 min drive - 6.8 miles
  • San Francisco Beach - 21 min drive - 8.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Margaritaville - ‬10 min drive
  • ‪Three Amigos Cozumel - ‬9 min drive
  • ‪Al Chile - ‬9 min drive
  • ‪Blue Iguana Cantina - ‬10 min drive
  • ‪Fat Tuesday's - ‬9 min drive

About this property

InterContinental Presidente Cozumel Resort Spa by IHG

InterContinental Presidente Cozumel Resort Spa by IHG features a private beach, a full-service spa, and 2 outdoor pools. If you plan to drive, free valet parking is available. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a gym, outdoor tennis courts, and conference space.
Guests can expect to find flat-screen TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and laptop-compatible safes are also available.
A private beach, 2 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - September 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

Frequently asked questions

Is free cancellation available at InterContinental Presidente Cozumel Resort Spa by IHG?

InterContinental Presidente Cozumel Resort Spa by IHG provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa by IHG?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa by IHG on May 25, 2026 start from $378, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of InterContinental Presidente Cozumel Resort Spa by IHG?

This hotel is located in Cozumel, just steps from Arrecifes de Cozumel National Park. You'll also find Chankanaab Beach Adventure Park and Chankanaab National Park within a short drive.

Will I be able to park at InterContinental Presidente Cozumel Resort Spa by IHG?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at InterContinental Presidente Cozumel Resort Spa by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, body wraps, and reflexology.

Does InterContinental Presidente Cozumel Resort Spa by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a private beach, and an ocean-view restaurant at this hotel.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a casino on the premises?

No, InterContinental Presidente Cozumel Resort Spa by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Presidente Cozumel Resort Spa by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is InterContinental Presidente Cozumel Resort Spa by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a private beach, an ocean-view restaurant, and 2 outdoor pools.

Are there hot tubs at InterContinental Presidente Cozumel Resort Spa by IHG?

No, but guests can enjoy a sauna at this hotel.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a restaurant that serves breakfast?

Yes, InterContinental Presidente Cozumel Resort Spa by IHG has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Presidente Cozumel Resort Spa by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at InterContinental Presidente Cozumel Resort Spa by IHG for a fee of USD 50 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at InterContinental Presidente Cozumel Resort Spa by IHG?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to InterContinental Presidente Cozumel Resort Spa by IHG?

The closest major airport to InterContinental Presidente Cozumel Resort Spa by IHG is Cozumel Intl. Airport (CZM), which is 8.4 mi away (26 minutes by car).

Can I book a room with a balcony at InterContinental Presidente Cozumel Resort Spa by IHG?

Yes, some guestrooms at InterContinental Presidente Cozumel Resort Spa by IHG offer a balcony and may feature ocean views.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at InterContinental Presidente Cozumel Resort Spa by IHG.

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 829 out of 1001 reviews
Rating 8 - Good. 109 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities
This place is 6 Stars...not just 5!
Stayed 7 nights in Feb 2026

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean, beautiful view
Stayed 3 nights in Feb 2026

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms in the 5000 block have beautiful private decks open to the ocean. Highly recommend. Very clean and well maintained. The hotel appears older at first glance, but you will fall in love with the location and service.
Stayed 3 nights in Feb 2026

8/10 Good

Julia Lewis

Liked: Cleanliness
Fabulous staff
Stayed 4 nights in Feb 2026

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room. Got an upgrade with personal hot tub. Room service was great. Really nice shampoo, soap, conditioner, lotion.
Stayed 4 nights in Jan 2026

8/10 Good

Jacqueline, Windsor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was fine, a little dated, but views awesome Staff was great in all areas
Stayed 7 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Friendliness of the staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Gary Charles, oak park

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and accommodations. We have been there 8 or so times and will continue to come back,
Stayed 7 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
everything was phenomenal from the rooms to the staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Shawn, Laporte

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was beyond expectations, staff was super friendly, room service was amazing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jared

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Super friendly staff, cleaning of rooms was over the top. Security check in at front gate resort was very safe and private. Highly recommend.
Stayed 7 nights in Jan 2026

8/10 Good

Taylor Alexandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ill start off by all the great things, and then get into why I left 4 instead of 5. If there was a 4.5 I would have done that! The resort was great. We booked a seafront king room, and were upgraded up a seafront king room with outdoor shower which was lovely. Being on our babymoon, I spent a lot of time in that outdoor shower! Housekeeping was flawless - one thing that really stood out is that no matter what time we left the room, they always cleaned it even if we didn’t leave until late afternoon. They also did the occasional turn down service, and sometimes stopped by the room with a cart of beverages to stock our fridge. The buffet breakfast that we had included in our stay was the best we’ve ever had in Mexico, and we’ve stayed at a LOT of resorts. Beds were very comfortable, everything always very fresh. Pool and ocean service was always great as well. There is some “leaving towels on chairs to reserve them for hours” but not as bad as some places I’ve seen. The only reasoning I left off a star was because the à la carte food options were extortionate. It was cheaper for us to cab into town both ways and eat, than it was to have a meal at the resort. For example, the caprese salad worked out to be just under $30 CAD which I think might be the priciest salad I’ve ever see anywhere, globally! Anyway - I still highly recommend this resort. It’s a real mix of a crowd from young families to retired couples. It never felt crowded and there was always somewhere to sit.
Stayed 7 nights in Jan 2026

10/10 Excellent

Keri A

Stayed 5 nights in Jan 2026

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2026

4/10 Poor

Traci

Stayed 6 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
beautiful blue ocean water great for swimming and snorkeling and kayak. Great buffet breakfast. Tennis under the lights and arts and crafts
Stayed 1 night in Jan 2026

10/10 Excellent

MOYEEN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service and staff, the resort is well decorated and maintained.
Stayed 3 nights in Jan 2026

10/10 Excellent

Henry, Springville

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing - the beach and amenities were pristine. Very happy and we will be back. Special shout out to Sandra at the scuba du dive shop, Javier at the front desk and Christopher at lê cap.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2026

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Yes rooms are very clean, the entire resort is clean. I had an issue with the shower faucet and it was fixed immediately. Staff very polite. Plenty of bottled water available. Restaurant service slow which should be expected in Mexico,so be prepared to slow down. The Presidente is wonderful!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Mary Norris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, great service, lots of options for relaxing
Stayed 7 nights in Jan 2026

10/10 Excellent

Confessor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Paradise! Million dollar ocean view,staff was great very attentive,rooms were clean,hotel property was clean,celebrated my wife’s 50th birthday couldnt have asked for more,she was so happy and delighted,she didn’t want to go home,5 stars all the way around
Stayed 3 nights in Jan 2026

10/10 Excellent

Brian T

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff is great
Stayed 9 nights in Dec 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Big rooms, good restaurants, friendly staff
Stayed 5 nights in Dec 2025

10/10 Excellent

MARTINA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding experience!!! Excellent staff + service, food + drink experience was awesome, gorgeous location + style, the private beach is so beautiful and inviting, great for snorkeling, sunbathing and enjoying a Mango Margarita delivered to you right on the sun chair - we will be back next year!!!
Stayed 6 nights in Jan 2026

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