2/10 Terrible
Katherine
Business traveler
Nov 1, 2025
I have NEVER had a terrible experience with Holiday Inns. Not until today anyway. NOTHING about this experience was what I would even call fair. I understand I came in late (just past midnight) but COME ON! Starting with the “gentleman” at the front desk had me write my email and zip code on a piece of paper that had several other guest’s emails and zip codes that plastered all over it (um…ever heard of a thing called privacy?!). Then after walking to Timbuktu to place a parking pass in my vehicle, I boarded an elevator that made me seriously question if a cable would snap at any minute. Then I get to “my” room and am greeted by the same person who checked me in, informing me that they double booked my room. He then proceeded to open the door to show me! Didn’t knock. Just let himself in. What if someone wasn’t dressed?! THEN he takes me down to another room, through an hallway LITTERED with trash (I mean all up and down the middle of the hallway…not just by the doors) and assures me it’s fine and that he will call to get me a discount for the trouble. Ok. Fine. Not 10 minutes later as I am getting into bed (because ya know…it’s late), he comes back. Why you ask? BECAUSE THERE ARE 2 MEN STANDING OUTSIDE AND I AM IN THEIR ROOM! Mind you it is now almost 1am and I am being ushered to my third room. I get in it, ac does work, curtain doesn’t close, and I’m right above the neon lights of the signage. I would seriously URGE you to NEVER stay here. Ever. Go 10 minutes up the road.

Katherine
Stayed 1 night in Oct 2025





























