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Holiday Inn Cleveland Northeast - Mentor by IHG

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn Cleveland Northeast - Mentor by IHG

Enjoy a warm breakfast at the hotel's inviting breakfast bar, featuring a sleek overhead design and multiple serving stations.
Relax in the spacious lobby with a large window, seating areas, and a reception desk.
Relax in a cozy seating area with a large flat-screen TV and comfortable cushioned benches.
Relax in a stylish seating area with a sofa, rug, and pendant lights.
Two single beds with dark headboards and white bedding, a flat-screen TV, and a lamp on each bedside table.

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7701 Reynolds Rd, Mentor, OH, 44060
  • Chagrin River
    ‪2 min drive‬
  • James Garfield National Historic Site
    ‪5 min drive‬
  • Historic Kirtland
    ‪5 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪45 min drive‬

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Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Relax in this cozy space with a comfortable sofa, armchair, and compact kitchenette.

Suite, 2 Queen Beds (Additional Living Area)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Relax in this cozy space with a sofa, chairs, and TV, plus a kitchenette for your convenience.

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Two single beds with dark headboards and white bedding, a flat-screen TV, and a lamp on each bedside table.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Restful retreat with a neatly made bed and a sturdy headboard.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Restful retreat with a neatly made bed and a sturdy headboard.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Restful retreat with a neatly made bed and a sturdy headboard.

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Restful retreat with a neatly made bed and a sturdy headboard.

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Restful retreat with a neatly made bed and a sturdy headboard.

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two single beds with dark headboards and white bedding, a large flat-screen TV, and a window with blue curtains.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mentor

Located within a mile (2 km) of Indian Museum of Lake County, Holiday Inn Cleveland Northeast - Mentor by IHG is within 2 miles (3 km) of Great Lakes Stadium 16. This 132-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Indian Museum of Lake County - 14 min walk - 0.8 miles
  • Chagrin River - 2 min drive - 1.6 miles
  • James Garfield National Historic Site - 5 min drive - 1.6 miles
  • Classic Park - 5 min drive - 3.8 miles
  • Historic Kirtland - 5 min drive - 2.7 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Food Court - ‬5 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Mission BBQ - ‬5 min walk
  • ‪Asian Chao - ‬5 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor by IHG

Suburban hotel with a fitness center and a 24-hour business center
Guests of Holiday Inn Cleveland Northeast - Mentor by IHG have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Turkish, Ukrainian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 4 to July 13:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
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Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
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Holiday Inn Cleveland Northeast - Mentor by IHG Mentor
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel Mentor

Frequently asked questions

Is free cancellation available at Holiday Inn Cleveland Northeast - Mentor by IHG?

Holiday Inn Cleveland Northeast - Mentor by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor by IHG?

As of Aug 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor by IHG on Aug 14, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Cleveland Northeast - Mentor by IHG?

This hotel is located in Mentor within a short 15-minute walk of Indian Museum of Lake County. You'll also find Lake Erie and Chagrin River within a short drive.

Is there parking available at Holiday Inn Cleveland Northeast - Mentor by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Cleveland Northeast - Mentor by IHG include a casino?

No, Holiday Inn Cleveland Northeast - Mentor by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Cleveland Northeast - Mentor by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Holiday Inn Cleveland Northeast - Mentor by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Cleveland Northeast - Mentor by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Cleveland Northeast - Mentor by IHG serves buffet breakfast for a surcharge each morning at Savoria Restaurant.

Does Holiday Inn Cleveland Northeast - Mentor by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Cleveland Northeast - Mentor by IHG though service animals are welcome.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Cleveland Northeast - Mentor by IHG?

The closest major airport to Holiday Inn Cleveland Northeast - Mentor by IHG is Cleveland, OH (CGF-Cuyahoga County), which is 11.6 mi away (18 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 19.4 mi away (26-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Cleveland Northeast - Mentor by IHG?

No, at Holiday Inn Cleveland Northeast - Mentor by IHG, there aren't any guestrooms that list a balcony.

Does Holiday Inn Cleveland Northeast - Mentor by IHG offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Cleveland Northeast - Mentor by IHG.

Holiday Inn Cleveland Northeast - Mentor by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 352 out of 755 reviews
Rating 8 - Good. 242 out of 755 reviews
Rating 6 - Okay. 101 out of 755 reviews
Rating 4 - Poor. 34 out of 755 reviews
Rating 2 - Terrible. 26 out of 755 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Morag

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was fine. There was only 2 washers and 2 dryers. The room and beds were comfortable. I felt it was ridiculous to charge for breakfast, so we didn't. Staff was meh. Head front desk guy made an under his breath comment about booking through a third party - just rude; and the other guy kept charging my card the $100 hold fee and I had to show him it had already gone through multiple times. Just a bit of drama that didnt need to be there. The hotel is pretty big, but ample parking. Restaurant on site.
Stayed 1 night in Aug 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

myriam

Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Stayed 1 night in Apr 2025

10/10 Excellent

Debra aA

Traveled with group
Liked: Property conditions & facilities

2 night stay

I did not think the breakfast was good. The eggs tasted like fake eggs, the potatoes needed to be cooked more, and why isn’t there a do it yourself waffle iron? I was pleased there was apple juice. My room Seemed clean. Could the area in the bathroom above the backsplash and the bottom of the mirror get cleaned? There is toothpaste residue all over that area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when in Ohio! The rooms are dated and it is an old building with smaller drain pipes because of that but the rooms are ALWAYS clean especially the bedding! I usually won’t use hotel bedding but I’ve never had an issue using it here. The staff are also very friendly and prompt to take care of anything should something arise. We came back to our room at 10pm and for some reason the was a horrid odor(first time ever and we stay a lot!) and in under 5 mins they brought keys up to us for the closest room to switch! I honestly cannot recommend them enough! Oh! And don’t forget the breakfast! Always have eggs, potatoes, pancakes or French toast, sausage and/or bacon and then all your basic free breakfast foods and drinks!
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Stayed 1 night in Mar 2025

6/10 Okay

roy

Traveled with family
Liked: Cleanliness, staff & service
Hotel needs updates like USB ports and better lights had more than enough room but no dresser or bag stand. Need to have better information on booking site's as pool was down for maintenance. Restrooms need exhaust fan. Shower made restroom extremely humid without the fan
Stayed 3 nights in Mar 2025

6/10 Okay

Cesar

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad service
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Stayed 1 night in Feb 2025

10/10 Excellent

Tameesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Feb 2025

4/10 Poor

Leeanne

Traveled with family
Disliked: Cleanliness, staff & service
Room was dirty and I woke up to a spider on my pillow looking me in the face. Curtains were ripped and dirty. Black mold in the corner above little kitchen area. There was a $160 hold on my card which I was assuming was a deposit and when I asked the front desk about it they told me it was probably taxes or “something”. I felt as if I was bothering them by asking. Kids running up and down the hall a 3:30 in the morning yelling.
Stayed 1 night in Feb 2025

10/10 Excellent

Tameesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Ryan D

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Sink top was broken in bathroom room was dirty fridge and microwave gross dirty . The heating unit had drywall falling off the wall . The breakfast was not good or worh the money. Very bad experience . Will not be staying here anymore. And would not recommend thanks
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

Great breakfast, clean room, perfect
Stayed 4 nights in Dec 2024

8/10 Good

abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ryan D

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was not very clean. It looked like somebody just made the bed
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid but not spectacular

Traveling solo to visit friends and family. Check-in was smooth and took little time. The hotel room was in good condition. The bed was comfortable. Noise was a bit of an issue as the room next door was noisy and walls are thin. I was still able to sleep. The hotel Wi-Fi was shaky. I could not stream anything on my Roku.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Lacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff made me feel comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

Felipe

Disliked: Amenities
Property need update
Stayed 2 nights in Dec 2024

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