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"Our suite was clean for most part. The back bathroom shower needs the grout steamed cleaned. The carpart has cigarette burns and looks dirty we wore our shoes The icemaker and water in ref was not working in the freezer the ice maker was in parts and on two shelves. The beds and linens were clean but the beds were very hard/firm. The light over the toilet area in backbathroom did not work. The area to the Biltmore was fast and easy. Many food choices near by. It served our short trip. The pool was also not open."

"Great stay"

"The hotel was generally well-maintained, bright, and clean on the outside, which gave a good first impression. Our room was comfortable overall, though we did notice a few hair strands on the shower room wall after checking in. The biggest downside was the gym — there was no AC, only a fan that didn’t help much. It also needs shades, as the space gets extremely hot and sunny during the day, making workouts uncomfortable. The highlight of our stay was definitely the staff, who were very kind, welcoming, and accommodating throughout our visit."