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The Palmetto Hotel

4.0 star property
Hotel with free breakfast, steps from Port of Charleston Cruise Terminal

Choose dates to view prices

Photo gallery for The Palmetto Hotel

Experience the elegant atmosphere of our lobby, featuring a stunning chandelier, plush seating area, and beautiful views.
Relax in a spacious room with a large bed, comfortable armchair, and a coffee table.
Welcome to The Palmetto Hotel, featuring a charming entrance with double doors and a cozy outdoor seating area.
Enjoy meals in this dining area with a large table and six chairs, surrounded by a high ceiling and floor-to-ceiling windows offering a city view.
Relax on the rooftop terrace with comfortable lounge chairs and expansive city views.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Waterfront Park
    ‪1 min walk‬
  • Port of Charleston
    ‪3 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Relax in a stylish room with a large mirror, striped wallpaper, and a comfortable bed.

Deluxe Room, 2 Queen Beds (Bay Street)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Relax in a stylish room with a large mirror, striped wallpaper, and a comfortable bed.

Deluxe Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Relax in a spacious room with a large bed, sofa, and television, perfect for unwinding in comfort.

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Relax in a spacious room with a large bed, seating area, and wall-mounted TV.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Relax in this stylish living room with a large flat-screen TV, comfortable seating area, and city views.

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Relax in a spacious room with a large bed, sofa, and tropical leaf-patterned walls.

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Relax in this serene bedroom with a large bed, a small table, and a comfortable chair.

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Relax in a stylish room with a large mirror, striped wallpaper, and a comfortable bed.

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Relax in this serene bedroom with a large bed, a small table, and a comfortable chair.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(128 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Relax in a spacious room with a large bed, sofa, and tropical leaf-patterned walls.

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(73 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Charleston

Located in Charleston Historic District, The Palmetto Hotel is adjacent to Port of Charleston Cruise Terminal and within a 5-minute walk of other popular sights like Charleston City Market. This 45-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Waterfront Park - 1 min walk - 0.1 miles
  • Port of Charleston Cruise Terminal - 3 min walk - 0.2 miles
  • Charleston City Market - 3 min walk - 0.2 miles
  • College of Charleston - 10 min walk - 0.6 miles
  • South Carolina Aquarium - 17 min walk - 0.9 miles

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union - ‬2 min walk

About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
The Palmetto Hotel features free WiFi in public areas, meeting rooms, and coffee in a common area. Valet parking is offered for USD 55 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. This hotel also has free use of bicycles.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include sitting areas, minibars, and coffee makers.
Recreational amenities at the hotel include complimentary bicycles.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

Is free cancellation available at The Palmetto Hotel?

The Palmetto Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Palmetto Hotel?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at The Palmetto Hotel on Aug 10, 2025 start from $224.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Palmetto Hotel?

This hotel is situated in Charleston Historic District, just steps from Port of Charleston Cruise Terminal and Charleston City Market, and within a short walk of Waterfront Park. You'll also find South Carolina Aquarium and Rainbow Row less than a mile away.

Will I be able to park at The Palmetto Hotel?

Yes, secured valet parking is offered for USD 55 per night with in/out privileges.

Does The Palmetto Hotel feature a casino?

No, The Palmetto Hotel doesn't have a casino.

Will I find an indoor pool at The Palmetto Hotel?

No, there is no indoor pool at this hotel.

Is The Palmetto Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does The Palmetto Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Palmetto Hotel have a restaurant with a breakfast menu?

Yes, The Palmetto Hotel serves free English breakfast each morning from its restaurant.

Will The Palmetto Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Palmetto Hotel for a fee of USD 150 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Are there connecting rooms at The Palmetto Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Palmetto Hotel?

The closest major airport to The Palmetto Hotel is Charleston Intl. Airport (CHS), which is 13 mi away (25 minutes by car).

Can I book a room with a balcony at The Palmetto Hotel?

Yes, some guestrooms at The Palmetto Hotel offer a furnished balcony and may feature city views.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 611 out of 770 reviews
Rating 8 - Good. 93 out of 770 reviews
Rating 6 - Okay. 41 out of 770 reviews
Rating 4 - Poor. 16 out of 770 reviews
Rating 2 - Terrible. 9 out of 770 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

kasie

Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful hotel and walking distances to many attractions in the city. Staff did the minimum for room cleaning and didn’t restock fridge. Also, employees seemed put out when you asked for anything.
Stayed 4 nights in May 2025

10/10 Excellent

Asia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immaculate vibes

Absolutely LOVE this hotel. The vibe was immaculate, service, bar, breakfast… everything is just perfect!
Stayed 2 nights in May 2025

10/10 Excellent

Estonna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel. Very convenient to all the streets of Charleston. I noticed our room had not been vacuumed on my side of the bed but when I spoke with the house keeping manager she said we vacuum ALL rooms and I said well I don’t have a pet 💩or have been eating sunflower seeds. She repeated the we vacuum so I said forget it and didn’t bother to let them correct the problem.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela, Newbury Park

Stayed 1 night in May 2025

10/10 Excellent

Katharine

Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southern charm

Thank you for an amazing stay at Palmetto! It was such a beautiful boutique hotel. We loved it! It have such southern charm and vibes. Loved the decor inside, especially the chandelier! There was a bar with a super awesome bartender who served great drinks! We got checked in and our room was lovely and spacious. Bathrooms were huge and the shower was perfect! Bed was super comfortable! In the morning we had fresh juice and drinks and although we only stayed one night we absolutely loved it. It’s also in a perfect location so close to everything !
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palmetto

It was a nice hotel carpet needed to be cleaned for the price we paid. But overall a nice hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Stewart, Columbus

Disliked: Amenities, property conditions & facilities
Growing tired looking; carpets dirty, lobby furniture worn and stained, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Charlestown option

Great location and very comfortable. Breakfast was delightful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Excellent service and good breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

Claudette

Liked: Property conditions & facilities
It was lovely. Wonderful shower, comfortable bed. Very clean
Stayed 1 night in Apr 2025

2/10 Terrible

Vanessa

Traveled with partner
Asked for breast milk to be stored in freezer and was stored in fridge and will not be frozen for my flight.
Stayed 2 nights in Apr 2025

4/10 Poor

Alex

Disliked: Property conditions & facilities
We loved location but didn’t love that the electricity went out, there were no options but to go to our car to charge our phones, we never got offered a refund or
Stayed 2 nights in Apr 2025

8/10 Good

Marjorie

Liked: Staff & service
It’s ok. Could use a deep clean and our room had a view of a roof but it was in a great location. Power went out for about two hours one night we were there; that was interesting. Room small, no luggage cradle, no iron, but they had a steamer. Hair dryer terrible/cheap, they should upgrade those. Shower area was ok, but the shower head not practical, low water pressure. Bed was not good, too soft, caved in in the center. Terrible pillows. For the price I don’t think I’d stay here again and will try another place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, quality and charming.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sherri

Anniversary Trip!

This place was perfect! From the valet, to the check in, room and bar. You could walk to so many things. We were able to sightsee, eat, shop and rest in the most comfortable bed ever! Top notch staff. Will book again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannine

Traveled with partner
Liked: Staff & service, property conditions & facilities
We loved the location and the staff was always friendly and helpful. We will definitely come stay at the Palmetto again!
Stayed 4 nights in Apr 2025

4/10 Poor

Howard

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dr. David R.

Liked: Cleanliness, staff & service, amenities
Water dripping sound in wall of room was annoying
Stayed 2 nights in Apr 2025

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Great location and very nice hotel!
Stayed 1 night in Apr 2025

8/10 Good

Rachael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a lovely boutique style and comfortable. The location was very central. The continental breakfast was ok, but expected a little better considering the cost and the coffee was awful. We ended up going next door for coffee most mornings. Most of the staff were friendly and welcoming but not all
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Stay

Personable staff and very helpful. Conveniently located.
Stayed 2 nights in Apr 2025