Hampton Inn & Suites Charleston/West Ashley

2.5 star property
Hotel in Charleston with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Reception
Lobby
Exterior
Outdoor pool, pool umbrellas
Down comforters, pillowtop beds, in-room safe, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Citadel Mall
    ‪10 min walk‬
  • Medical University of South Carolina
    ‪10 min drive‬
  • Port of Charleston Cruise Terminal
    ‪14 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

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Room options

One King Bed, Non-Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

One King and One Sofa Bed, Non-Smoking

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One King One Bedroom Suite, Non-Smoking

  • 326 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Suite Kitchen Nonsmoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Two queen room nonsmoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Charleston

Located in West Ashley within a mile (2 km) of Citadel Mall, Hampton Inn & Suites Charleston/West Ashley is within a few miles (5 km) of Roper - St. Francis Xavier Hospital. This 121-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Citadel Mall - 10 min walk - 0.6 miles
  • Medical University of South Carolina - 10 min drive - 6.2 miles
  • College of Charleston - 11 min drive - 6.6 miles
  • The Citadel - 13 min drive - 7.4 miles
  • Port of Charleston Cruise Terminal - 14 min drive - 8.0 miles

Getting around

  • Charleston Station - 12 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬10 min walk
  • ‪Metro Diner - ‬2 min drive
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel in Charleston with free breakfast and a fitness center
Guests staying at Hampton Inn & Suites Charleston/West Ashley enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Other standard amenities include free local calls and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Frequently asked questions

Is free cancellation available at Hampton Inn & Suites Charleston/West Ashley?

Hampton Inn & Suites Charleston/West Ashley provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Charleston/West Ashley?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Charleston/West Ashley on Jun 12, 2025 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hampton Inn & Suites Charleston/West Ashley?

This hotel is situated in West Ashley within a short 15-minute walk of Citadel Mall. You'll also find Charles Towne Landing State Historic Site and West Ashley Park within a short drive.

Is there parking available at Hampton Inn & Suites Charleston/West Ashley?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn & Suites Charleston/West Ashley include a casino at the property?

No, Hampton Inn & Suites Charleston/West Ashley doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Charleston/West Ashley?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hampton Inn & Suites Charleston/West Ashley?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Does Hampton Inn & Suites Charleston/West Ashley have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hampton Inn & Suites Charleston/West Ashley have a restaurant with a breakfast menu?

Hampton Inn & Suites Charleston/West Ashley offers free self-serve breakfast each morning though there is no restaurant.

Does Hampton Inn & Suites Charleston/West Ashley allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Charleston/West Ashley for a fee of USD 75 per accommodation, per stay.

Does Hampton Inn & Suites Charleston/West Ashley have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hampton Inn & Suites Charleston/West Ashley?

The closest major airport to Hampton Inn & Suites Charleston/West Ashley is Charleston Intl. Airport (CHS), which is 8.3 mi away (11 minutes by car).

Can I book a room with a balcony at Hampton Inn & Suites Charleston/West Ashley?

No, you won't find guestrooms with balconies at Hampton Inn & Suites Charleston/West Ashley.

Does Hampton Inn & Suites Charleston/West Ashley have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hampton Inn & Suites Charleston/West Ashley.

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape outside needs to be cleaned up. Overall nice stay for the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service Thank you!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa, Akron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Completely updated and beautiful property. Comfortable bed, good breakfast, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

theresa, Margate

Liked: Amenities
Wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

Kitt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Teri

Liked: Property conditions & facilities
Disliked: Staff & service
Very poor customer service. No one was at the front desk for several minutes when we were trying to check in. One patron even went behind the desk into the office looking for a person to check us all in. I told the desk attendant that my husband would be there the next morning and to please have a key for him. He wrote my husband’s name down and said it would not be a problem. Of course, I was not there when my husband arrived and they wouldn’t let him in, stating that there were no notes saying he was allowed. Finally, the linens smelled like they had been left in the wash too long before they were dried. Will not stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

greg

Traveled with family

Not only a great location but a great hotel

The property is impeccable! When I got here they were replacing the parking lot which was only a minor inconvenience. In the long run it will add more value to this already splendid property. The room was spotless and completely private adding to a most enjoyable stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Experience

It was wonderful. The staff was amazing and so kind! Whenever I go to Charleston, I will stay in that hotel. Loved them immensely!
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well cared for. The few staff members I had contact with (front desk, during breakfast, housekeeping) were pleasant and professional. The room temperature was set at just the right temp for me. No strange musty, stinky, or pet smells in the room. Fabulous! The bed, pillows, and comforters were so comfy; I had no problems sleeping. There were extra in the closet also. No need to call for some if I needed them. The bathroom and room (king bed with sofa) were very, very clean - yes, the carpet and flooring too. The choices for breakfast were what I expected (western omelet, waffles, fruit, juices, coffee, tea, cereal, grits, sausage patties, various pastries, and a few others), but it was plenty to choose from. I didn't visit the pool or exercise facilities as this was just a one night stay. However, I will be in Charleston over the next few years and will be sure to return to this Hampton Inn. It's not far at all from downtown, offers free parking, free breakfast, and there are plenty of resturants nearby to choose from.
Stayed 1 night in Jan 2025

10/10 Excellent

Ruby

Liked: Property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of fuzzies on the bedding, which got on my clothes. Also, Expedia failed to notify the hotel that I added an extra night, so my room key didn’t work the second day until hotel staff helped me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle, Baltimore

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Good proximity to downtown. Good free breakfast. Would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

HIEN T

Liked: Amenities, property conditions & facilities
Good Place to stay
Stayed 1 night in Oct 2024

4/10 Poor

Bradley

Liked: Cleanliness
Disliked: Staff & service
Staff not best
Stayed 2 nights in Dec 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I had to go.
Stayed 1 night in Dec 2024

10/10 Excellent

MICHELE

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Holiday stay

Most of the staff were super friendly and attentive. Pillows were super uncomfortable and never got hot water in the shower; also bathroom was not super clean. Breakfast was great and location was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice property close for visiting relatives
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice to stay for a visit to Charleston, SC.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

frankie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Nov 2024

8/10 Good

Owens

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024