ibis Cancun Centro

Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Lunch and dinner served, Regional cuisine

1 bedroom, desk, blackout drapes, soundproofing

Daily buffet breakfast (MXN 279 per person)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Parking available
Pet friendly
Housekeeping

Explore the area

Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

Plaza Las Americas
‪3 min walk‬
Dubai Palace Casino
‪3 min walk‬
Plaza 28
‪2 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪18 min drive‬

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Room options

Double Room, 1 Double Bed, Lagoon View

Very good

Lagoon view
Sleeps 2
1 Double Bed

Double Room, 1 Double Bed

Good

431 sq ft
City view
Sleeps 2
1 Double Bed

Double Room, 2 Double Beds

Good

Lagoon view
Sleeps 4
2 Double Beds

About the neighborhood

Cancun

Located in Downtown Cancun, ibis Cancun Centro is next to Royal Yak Casino and Sports Book and Dubai Palace Casino. This 190-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

Plaza Las Americas - 3 min walk - 0.2 miles
Dubai Palace Casino - 3 min walk - 0.2 miles
Plaza 28 - 2 min drive - 1.3 miles
Puerto Cancun Marina Town Center - 5 min drive - 2.5 miles
Playa Tortugas - 10 min drive - 4.6 miles

Getting around

Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

‪Starbucks - ‬8 min walk
‪Boston's Pizza Cancún - ‬4 min walk
‪Hooters - ‬7 min walk
‪Starbucks - ‬1 min walk
‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Eco-certified hotel with a 24-hour front desk and a restaurant

Ibis Cancun Centro features free WiFi in public areas, a business center, and a computer station. Valet parking is offered for MXN 120 per stay. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities and a TV in a common area.

Guests can expect free WiFi and 22-inch plasma TVs with satellite channels. Other standard amenities include hair dryers, phones, and desks. Housekeeping is available once per stay.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$60 nightly

Aug 10 - Aug 11

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Covered self parking on site (MXN 120 per stay)
Covered valet parking on site (MXN 120 per stay)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Renez-vous

Things to do

Shopping mall
TV in common areas

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Elevator (71 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (24 inches high)
Wheelchair-accessible restaurant

1 building
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

22-inch plasma TV with satellite channels

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
Dogs and cats only
Service animals exempt from fees

Children and extra beds

Up to 13 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
Covered self parking fee: MXN 120 per stay
Covered valet parking fee: MXN 120 per stay
Pet deposit: MXN 1000 per stay
Pet fee: MXN 350 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro

Centro Cancun

Ibis Cancun Centro

Ibis Centro Hotel Cancun

ibis Cancun Centro Hotel

Ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Hotel

ibis Cancun Centro Cancun

ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is a free cancellation option available at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ibis Cancun Centro?

As of Aug 4, 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Aug 19, 2025 start from $45.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ibis Cancun Centro?

This hotel is situated in Downtown Cancun, just steps from Royal Yak Casino and Sports Book and Dubai Palace Casino, and within a short walk of Plaza Las Americas. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at ibis Cancun Centro?

Yes, covered valet parking is offered for MXN 120 per stay. Accessible parking is also available for guests.

Does ibis Cancun Centro have a casino?

No, ibis Cancun Centro doesn't have a casino.

Will I find an indoor pool at ibis Cancun Centro?

No, there is no indoor pool at this hotel.

Is ibis Cancun Centro good for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include lagoon views.

Does ibis Cancun Centro have a hot tub?

No, there isn't a spa tub at this hotel.

Does ibis Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, ibis Cancun Centro serves buffet breakfast for a surcharge each morning at Renez-vous.

Will ibis Cancun Centro allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Cancun Centro for a fee of MXN 350 per pet, per night. A deposit of MXN 1000 per stay is collected.

Does ibis Cancun Centro have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis Cancun Centro?

The closest major airport to ibis Cancun Centro is Cancun Intl. Airport (CUN), which is 9.7 mi away (15 minutes by car).

Can I book a room with a balcony at ibis Cancun Centro?

No, there aren't any guestrooms with balconies at ibis Cancun Centro.

ibis Cancun Centro Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

mario

Jun 19, 2025

Liked: Cleanliness

Good

Stayed 2 nights in Jun 2025

10/10 Excellent

Alfredo, tooele

May 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Exelente

Stayed 2 nights in Apr 2025

10/10 Excellent

HECTOR

May 3, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Michael, houma

May 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Apr 2025

2/10 Terrible

Elys

Traveled with partner

May 1, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The room didn’t have air conditioning. Great staff, horrible hotel

Stayed 1 night in Mar 2025

8/10 Good

David

Business traveler

Apr 26, 2025

Liked: Staff & service, property conditions & facilities

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.

Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, but the door to the hallway was to thin so I could hear everyone coming in and out of the elevator. But other than that it was a wonderful stay

Stayed 2 nights in Apr 2025

10/10 Excellent

Hilda

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Easy access to the airport and major mall and food. Easy going hotel -very simple

Stayed 2 nights in Apr 2025

8/10 Good

Himal

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Lazaro, Miami

Traveled with partner

Apr 22, 2025

Liked: Staff & service, amenities, property conditions & facilities

Excellent property and customer service

Stayed 2 nights in Apr 2025

10/10 Excellent

Siva

Traveled with partner

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is pretty descent, only thing I didn’t like it the access card issue to enter the room, in 3 days I faced access issue at least 3 times.

Stayed 3 nights in Apr 2025

10/10 Excellent

Zoe

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, clean room, comfy bed. Able to walk across the street to the mall. Small grocery at the bottom of hotel and ice cream shop.

Stayed 1 night in Apr 2025

6/10 Okay

Maria

Traveled with partner

Apr 17, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It is ok for work and the price but wouldn’t stay here for traveling

Stayed 8 nights in Apr 2025

10/10 Excellent

Anderson

Apr 16, 2025

Stayed 4 nights in Apr 2025

4/10 Poor

SOFIA

Apr 16, 2025

I have stayed in a few Ibis here in Mexico and Colombia. They all excel in cleaning, here it is the exception. Upon my notification to front desk about Used Condom found from previous guest under bed, there was No Cleaning Lady arriving nor Apologies or Solutions from Young Staff. Staff from Breakfast were lovely and food was good, however there is certainly something Weird and Untold happening with Cleaning Staff.

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul Scott, Florence

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were very clean. The bathrooms were also clean and in excellent condition. Shower had plenty of hot water and were in like new condition. Breakfast was great. Staff was friendly and helpful. There is a mini Walmart store downstairs that is attached to the hotel and a mall across the street with plenty of places to eat so you don't need to spend extra money hailing taxi's. Everything you need is in super close walking distance from the hotel. I will never stay anywhere else when im in Cancun. You will not be disappointed. Ibis has it all!

Stayed 11 nights in Mar 2025

10/10 Excellent

Nishat

Apr 9, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Tejaswi

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Uebony

Apr 7, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Lorraine

Traveled with family and small children

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

CLEAN, EXCELLENT STAY! NO PROBLEMS AT ALL, BEST HOTEL

Stayed 4 nights in Apr 2025

6/10 Okay

rita

Apr 6, 2025

Disliked: Amenities

This property is good if you speak a good deal of Spanish. The staff was often unable to help when spoken to in English. They were friendly, but unhelpful. The rooms were VERY small with limited towels etc. The food in the restaurant had few choices and the breakfast was not very good. The staff was friendly. I placed the notice of the door not to disturb and I was disturbed.

Stayed 3 nights in Apr 2025

10/10 Excellent

carlos m, orlando

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again

Stayed 4 nights in Mar 2025

10/10 Excellent

Fouad

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks for the reception worker

Stayed 3 nights in Apr 2025

2/10 Terrible

Kimberly

Apr 4, 2025

Disliked: Staff & service

Stayed 1 night in Apr 2025

8/10 Good

trinh, QUINCY

Mar 31, 2025

Liked: Cleanliness, property conditions & facilities

There was no fridge in the room. It is convenient. 15 mins away from the airport. There are restaurants around the area. There is a 7 Eleven and Walmart Express seconds away. The mall is across the street with a supermarket with fresh foods

Stayed 3 nights in Mar 2025