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Hotel Imperial Laguna Faranda

2.5 star property

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Lake
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Standard Room | In-room safe, individually furnished, desk, blackout drapes
Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Place, Tortuga Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, desk, blackout drapes

Standard Room

  • City view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout drapes

Classic Room, Balcony, Lagoon View

  • Lagoon view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Imperial Laguna Faranda is within a mile (2 km) of popular sights such as Cancun Convention Center and Tortuga Beach. This 62-room hotel welcomes guests with conveniences like an outdoor pool, free self parking, and concierge services.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Cancun Convention Center - 17 min walk - 0.9 miles
  • Tortuga Beach - 19 min walk - 1.0 mile
  • Caracol Beach - 19 min walk - 1.0 mile
  • Forum Beach - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬6 min walk
  • ‪The Surfin Burrito - ‬6 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬11 min walk
  • ‪Hunter Steak House - Royalton - ‬5 min drive
  • ‪Taqueria Los Chachalacos - ‬3 min drive

About this property

Hotel Imperial Laguna Faranda

Guests of Hotel Imperial Laguna Faranda enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. This golf hotel also has a garden.
Guests can expect to find TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Balconies, safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.94 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:30 PM.
  • No cribs or infant beds are available.

Property is also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
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Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
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Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
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Hotel Hotel Imperial Laguna by Faranda Cancun
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Imperial Laguna Faranda Cancun
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Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Is free cancellation available at Hotel Imperial Laguna Faranda?

Hotel Imperial Laguna Faranda offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Imperial Laguna Faranda?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Imperial Laguna Faranda on Jun 23, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Imperial Laguna Faranda?

This hotel is situated in Zona Hotelera within a short 7-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 19 minutes on foot from Caracol Beach. You'll also find Gaviota Azul Beach and Playa Tortugas within a short drive.

Is there parking available at Hotel Imperial Laguna Faranda?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Hotel Imperial Laguna Faranda feature a casino on the premises?

No, Hotel Imperial Laguna Faranda doesn't have a casino.

Is there an indoor pool at Hotel Imperial Laguna Faranda?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:30 PM.

What amenities will couples enjoy at Hotel Imperial Laguna Faranda?

At this lakeside hotel, couples will appreciate amenities like an outdoor pool plus some guestrooms include a lagoon view and a minibar.

Are there hot tubs at Hotel Imperial Laguna Faranda?

No, there isn't a spa tub at this hotel.

Does Hotel Imperial Laguna Faranda feature a restaurant that includes a breakfast menu?

No, Hotel Imperial Laguna Faranda doesn't have a restaurant that serves breakfast.

Does Hotel Imperial Laguna Faranda allow pets to stay free of charge?

No, pets aren't allowed at Hotel Imperial Laguna Faranda though service animals are welcome.

Are there connecting rooms at Hotel Imperial Laguna Faranda?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Imperial Laguna Faranda?

The closest major airport to Hotel Imperial Laguna Faranda is Cancun Intl. Airport (CUN), which is 15.2 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Imperial Laguna Faranda?

Yes, every guestroom at Hotel Imperial Laguna Faranda comes with a balcony and some offer lagoon and city views.

Hotel Imperial Laguna Faranda Reviews

Reviews

6.4
Rating 10 - Excellent. 164 out of 864 reviews
Rating 8 - Good. 215 out of 864 reviews
Rating 6 - Okay. 203 out of 864 reviews
Rating 4 - Poor. 120 out of 864 reviews
Rating 2 - Terrible. 162 out of 864 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rohit Kamalakar

Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Yuriy

Disliked: Amenities, property conditions & facilities
Toilet was not working, breakfast choices were very limited.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities
Nice staff and clean rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ampelio

Liked: Cleanliness, amenities, property conditions & facilities
Service was top notch
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

Christiana

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is not the same at the picture and also I checked out on the first day of 8days
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
No airport shuttle (called the hotel and expedia and no one gave us an answer) but our experience at the hotel was great the staff were awesome and it was clean
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Isela

Liked: Cleanliness
Room was very clean and spacious. The furniture on the balcony is dated and could be updated. Staff at the reception area were very nice and attentive. Great place to stay if your loooking for a quiet place away from the touristy part of Cancun yet not too far away if you want to join the fun.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Denis

Disliked: Cleanliness, amenities
Very old building and poor services.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rommane

Liked: Staff & service, room comfort
Disliked: Cleanliness
I enjoyed my stay would stay there again .
Stayed 7 nights in Mar 2024
Verified

4/10 Poor

Ricardo

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Needs fixing. Walls are cracked in and outside the building. Balcony was broken, we were going to take a picture and I leaned on the rail made of wood and it was broken. If I leaned hard, I would have gone over it and we were 3 stories up.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Vivek

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room needs upgrades and needs to be fixed up.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Ehteshamuddin

Disliked: Cleanliness, property conditions & facilities
Location is great! Check-in was ok. Room and the bathroom had some bad odour. Water pressure was very low. The flush kept on clogging. We had to call them multiple times. We asked for an extra mattress and receptioist said i have to wait for the next day to get it and i still did not. Breakfast was ok. They were out of coffee and other stuff 1 hour before the end time. And there was no internet. All in all not something that i will ever go back to.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexander Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 8 nights in Dec 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and family friendly
Stayed 5 nights in Mar 2024
Verified

2/10 Terrible

Vinod

Disliked: Amenities, property conditions & facilities
They dont even have basic facilities like wifi no wifi inside your room they will just fool you just mentioning in the specifications and no security.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this hotel.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jonathan Wood-

Liked: Staff & service, amenities, property conditions & facilities
The location and value for money.
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Stayed 6 nights in Feb 2024
Verified

4/10 Poor

TAREK

Disliked: Amenities, property conditions & facilities
When I write that the front desk my room was not ready. He gave me a room which I requested one bed and give me room with two beds. Also the room did not have a lock then he gives me a lock and it does not work. Then he tells me the room won't be ready for a couple hours then all of a sudden 5 minutes later he said oh yeah we have a room now. He kept on ignoring me at the front desk and he made me wait in the other room until my room was ready I just felt not treated really well. The gentleman who works in the cafeteria or really hard and seems to be really Pleasant and friendly. Would I go back to this hotel I don't think so because the bad experience on the front desk the others were okay. The price was reasonable but the place it seems to be run down.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Good for the money!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Sangita

Disliked: Property conditions & facilities
Room condition were ok and requires some renovations. Needs improvement in bed (poor bed quality). Limited option in breakfast. Ok for 1 or 2 night stays. Swimming pool is good. No hanger in bathroom while taps and shower are too old and needs replacement. Mold smell. Air Conditioner in very good condition
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Jose M

Liked: Cleanliness, property conditions & facilities
Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Martin

Liked: Staff & service
As we had gotten there a few hours early for our check in the friendly staff let us park our car so we could walk and get something to eat before checking in. Place was clean enough and in a nice enough location to get to food and other things to do. Wish we had time to go use the pool as it looked nice and refreshing.
Stayed 2 nights in Feb 2024

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