See all properties

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Front of property
Property video
Couples treatment rooms, sauna, steam room, body treatments
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Calle 12 Mza. 41 Lote 2-04, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Puerto Morelos Town Square
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Xhale Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swimout Tropical View King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Master Suite Ocean Front King

  • Ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swimout Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Allure Junior Suite Partial Ocean King

Minibar, in-room safe, desk, laptop workspace

Allure Junior Suite Partial Ocean King

7.8 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Allure Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Allure Junior Suite Ocean View King

8.6 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Allure Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Allure Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean View King

8.8 out of 10
Excellent
(12 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front King

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean View King

8.6 out of 10
Excellent
(23 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean View Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Tropical View King

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Tropical View Double

Xcelerate Junior Suite Tropical View Double | Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swimout Tropical View King

9.6 out of 10
Exceptional
(21 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swimout Tropical View Double

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean Front King

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean Front Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Swim Out Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swim Out Ocean Front Double

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean Front Whirlpool King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front Whirlpool King

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Ocean Front Whirlpool Double

Xhale Club Junior Suite Ocean Front Whirlpool Double | Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front Whirlpool Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Swim Out Ocean Front King

Xhale Club Junior Suite Swim Out Ocean Front King | Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swim Out Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Swim Out Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swim Out Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Master Suite Swim Out Ocean Front King

  • Sea view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
4 outdoor pools, free cabanas, sun loungers

Sensira Resort & Spa Riviera Maya – All Inclusive

Puerto Morelos
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
8.2 out of 10, Very Good, 2,188 reviews
$346 nightly
The price is $423
Mar 9 - Mar 10
Total with taxes and fees
Sensira Resort & Spa Riviera Maya – All Inclusive

About the neighborhood

Puerto Morelos

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is adjacent to popular attractions such as Arrecife de Puerto Morelos National Park and Petempich Bay. This 362-room, 4.5-star property has 2 outdoor pools along with a winery and a full-service spa.

What's nearby

  • Petempich Bay - 1 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 miles
  • Puerto Morelos Beach - 14 min drive - 4.0 miles
  • Ojo de Agua Beach - 18 min drive - 5.7 miles
  • Puerto Morelos Town Square - 19 min drive - 6.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Le Chique - ‬7 min drive
  • ‪Preferred Club Bar - ‬1 min walk
  • ‪Miyako - ‬19 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬8 min walk
  • ‪Lobby Bar - ‬7 min drive

About this property

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive features a winery, a full-service spa, and 2 outdoor pools. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a nightclub, a 24-hour gym, and 2 hot tubs.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Breathless Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.8 out of 10, Excellent, 374 reviews
$437 nightly
The price is $533
Feb 16 - Feb 17
Total with taxes and fees
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Coquette (Formal)
  • Picante (Formal)
  • Silk City (Formal)
  • Spoon (Casual)
  • Spumante (Formal)

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Snorkeling
  • Winery

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,933 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Breathless Riviera Cancun Resort All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort All Inclusive
Breathless Riviera Cancun All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort Adults Puerto Morelos
Breathless Riviera Cancun Adults Puerto Morelos
Breathless Riviera Cancun Resort Spa All Inc. Adults Only
Breathless Riviera Cancun Resort Adults
Hotel Breathless Riviera Cancun Resort & Spa, Adults Only
Breathless Riviera Cancun Adults
Breathless Riviera Cancun Resort Spa All Inclusive
Breathless Riviera Cancun Inc

Frequently asked questions

Is a free cancellation option available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive on Feb 16, 2026 start from $361.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

This property is located in Puerto Morelos and just steps from Arrecife de Puerto Morelos National Park and Petempich Bay. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Is there parking available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Breathless Spa by Pevonia is the property's spa and services include hot stone massages, Swedish massages, reflexology, and couples treatments.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a casino on the premises?

No, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

What amenities will couples enjoy at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and 2 outdoor pools with some guestrooms featuring private pools.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a hot tub?

Yes, this all-inclusive property has 2 spa tubs.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

The closest major airport to Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a wedding venue on site?

There are wedding services available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive if that's in your vacation plans.

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 802 out of 1401 reviews
Rating 8 - Good. 270 out of 1401 reviews
Rating 6 - Okay. 169 out of 1401 reviews
Rating 4 - Poor. 79 out of 1401 reviews
Rating 2 - Terrible. 81 out of 1401 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Shantee

Stayed 3 nights in Jan 2026

8/10 Good

Latashia

Stayed 2 nights in Nov 2025

8/10 Good

Araceli, Woodstock

Stayed 5 nights in Nov 2025

4/10 Poor

Shelton

Traveled with partner, Traveled with family
Disliked: Amenities
The room was nice, but the bed was uncomfortable, hard mattress. My main issue was the restaurants within the resorts were not communicating with each other, I would call to make reservations for dinner the staff would say no need for reservations, once we arrive there the staff says you need reservations and that was multiple restaurants on site with the same issue, no communication amongst staff so frustrating. The wait time for restaurants was 1-2 hours. We ended up ordering room service, the food was always cold. The buffet was a hit or miss. Customer service was good, very nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Daoleuang

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
super spacious room, friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Catherine

Stayed 2 nights in Nov 2025

4/10 Poor

Monique

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
WORST RESORT EVER! I had multiple issues as noted: 1. First room was HOT as hell as the A/C unit was not blowing any cool air and took 2.5hrs to fix. 2. We were offered a room that had a horrible smell of mold to replace the room without A/C, we decided to wait for the A/C unit to be fix. 3. Our lock for our room door stopped working which we previously informed help desk about and we ended up locked out in wet bathing suits for over an hour. 4. Had to demand a new room and upgrade to accommodate the ongoing issues we had at the resort. 5. New room on Secrets side had A/C that wasn't working appropriately as we could not turn the A/C down, so we were FREEZING at night. We were tired of not being appropriately supported by the help desk and would bundle up in our clothing at night. 6. Food was overly SALTY! Hypertension with every bite. 7. Reception desk was of little help, it felt like once they checked us in, they no longer cared how we were feeling about our stay. Several times I had to physical go to the reception desk as they would put me on a long hold when I called. 8. The rooms had mold on the lampshades, and were poorly maintained. 9. The only good thing was that the beds were relatively comfortable and we didn't wake up in pain. 10. We received an upgraded breakfast which was okay but overall 1/10 - would NEVER EVER recommend. Speaking with the locals I was informed that this hotel has several complaints from guest. My advise - DO NOT book this resort EVER!
Stayed 7 nights in Oct 2025

10/10 Excellent

Peter

Stayed 3 nights in Oct 2025

6/10 Okay

Alexia

Stayed 3 nights in Oct 2025

8/10 Good

Alexia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience overall. However, I noticed that the staff tended to give better treatment to white guests, which was disappointing. I traveled with friends from Mexico, Colombia, and the United States. In short, we often had to send the white members of our group to ask for assistance or to be heard. Because of this experience, I probably won't return. Despite that, it was still a fun and nice place.
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony, Glendale Heights

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, clean beaches, great party vibes, very good food, entertainment was fantastic and the spa was serene and peaceful even with the property being more lively.
Stayed 5 nights in Oct 2025

10/10 Excellent

Geraldine

Stayed 3 nights in Oct 2025

10/10 Excellent

Dwayne

Traveled with family
Liked: Amenities
Great staff and property was clean and in order
Stayed 4 nights in Oct 2025

6/10 Okay

Oleg

Stayed 7 nights in Oct 2025

6/10 Okay

David Israel

Traveled with partner
Liked: Cleanliness
Ok
Stayed 4 nights in Oct 2025

10/10 Excellent

Karma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful
Stayed 4 nights in Oct 2025

10/10 Excellent

Nathan Duane Kverndal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Oct 2025

10/10 Excellent

Gianna

Stayed 3 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness
Room was clean and food was average. Wait times at restaurants are longer than expected. Charly Boy was always on the spot for drinks by the pool. Property is outdated compared to other Cancún properties.
Stayed 4 nights in Oct 2025

8/10 Good

Jermaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Thank you
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our girls trip was so fun...Love Mr.Charley Boy, Mauro,Gibran and Pedro their service was wonderful.....the place a little outdated but clean,
Stayed 4 nights in Oct 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property, staff was amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Palwaasha, Regina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I arrived and until I left, everyone there was super friendly, food was always good, the vibes were positive and welcoming and we felt comfortable. Ivan and Manny were incredibly sweet and looked after us anytime we needed anything. This place was exactly what we needed.
Stayed 6 nights in Oct 2025

Hotels