Check in was easy, and most of the staff who work the front desk for a very lovely, but the exception of one woman who accused my husband and I of ripping off our bracelets. They broke/ ripped off twice, and she essentially said that it was impossible, and if it happened again, we would have to pay. I also wish the hotel had a quiet hour time between say 10 PM and 8 AM, there was a family that had children screaming at the top of the lungs and stomping around at six in the morning till 11 o’clock at night and absolutely nobody seemed to care about the comfort of the other guests at the hotel. That aside it is beachfront, the pool was lovely, the beach club is fantastic and the value is great, but wish that they took a bit more care for their guests.