Reef Palms Motel

3.5 star property
Motel with free parking, a short walk to Cairns Esplanade

Choose dates to view prices

Photo gallery for Reef Palms Motel

Outdoor pool, sun loungers
Interior
Balcony
Deluxe Spa Room | Pillowtop beds, in-room safe, desk, soundproofing
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Hot Tub
  • Pool
  • Housekeeping
  • Kitchen
  • Parking included

Explore the area

Map
41-47 Digger Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪2 min walk‬
  • Cairns Central Shopping Centre
    ‪2 min drive‬
  • Cairns Marlin Marina
    ‪5 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

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Room options

Deluxe Spa Room

  • 420 sq ft
  • Sleeps 3
  • 1 Queen Bed

Quad Studio

  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Spa Studio $$$ Saver

  • 420 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Queen Room

  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

Triple Studio

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Studio, Multiple Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Studio, 1 Queen Bed

  • 387 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Spa Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

Deluxe Family Studio Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Quadruple Room-Non-Smoking

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Executive Family Studio Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Twin Queen Studio Apartment

  • Sleeps 4
  • 2 Queen Beds

Accessible Queen & Single Studio Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Queen Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen & Single Studio Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

About the neighborhood

Cairns

Located in Cairns North within a 5-minute walk of Cairns Esplanade, Reef Palms Motel is within a 15-minute stroll of Cairns Esplanade Charles Street Parkland. This 3.5-star motel welcomes guests with 41 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Base Hospital - 13 min walk - 0.7 miles
  • Cairns Central Shopping Centre - 2 min drive - 1.3 miles
  • Reef Fleet Terminal - 4 min drive - 2.0 miles
  • Cairns Marlin Marina - 5 min drive - 2.2 miles

Getting around

  • Cairns Station - 3 min drive
  • Cairns Intl. Airport (CNS) - 5 min drive

Restaurants

  • ‪Muddy's Cafe - ‬18 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬15 min walk
  • ‪Guyala Cafe - ‬7 min walk
  • ‪Odett's Cafe - ‬7 min walk

About this property

Reef Palms Motel

Motel with free parking, a short walk to Cairns Esplanade
Guests staying at Reef Palms Motel enjoy an outdoor pool, free WiFi in public areas, and a hot tub. There's free parking and a free area shuttle. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include meeting rooms, a business center, and a computer station.
TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Kitchenettes, balconies, and refrigerators are also standard.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:00 PM) and Monday - Sunday (7 AM - 7:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Front desk hours are 7 AM - 5 PM on public holidays.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per night
  • Cribs/infant beds are available for AUD 10.0 per stay

Property payment types

Important information

Fees

  • A damage deposit of AUD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The motel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Reef Palms
Reef Palms Cairns North
Reef Palms Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel Cairns North

Frequently asked questions

Is free cancellation available at Reef Palms Motel?

Reef Palms Motel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see around Reef Palms Motel?

This motel is situated in Cairns North within a 10-minute walk of Cairns Esplanade and Cairns Esplanade Charles Street Parkland. You'll also find Cairns Central Shopping Centre and Reef Fleet Terminal within a short drive.

Will I be able to park at Reef Palms Motel?

Yes, self parking is offered for free at the motel. Accessible parking is also available for guests.

Does Reef Palms Motel include a casino?

No, Reef Palms Motel doesn't have a casino.

Will I find an indoor pool at Reef Palms Motel?

No, this motel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Reef Palms Motel a good place to stay for couples?

Couples staying at this motel will appreciate amenities like a pillowtop mattress and a kitchenette as well as a garden-view restaurant.

Does Reef Palms Motel have a hot tub?

Yes, guests can enjoy a spa tub at this motel.

Does Reef Palms Motel have a restaurant with a breakfast menu?

Reef Palms Motel offers breakfast for a surcharge though there is no restaurant.

Will Reef Palms Motel allow pets to stay for free?

No, pets aren't allowed at Reef Palms Motel.

Are there connecting rooms at Reef Palms Motel?

Yes, this motel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Reef Palms Motel?

The closest major airport to Reef Palms Motel is Cairns Intl. Airport (CNS), which is 3 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Reef Palms Motel?

Yes, every guestroom at Reef Palms Motel comes with a balcony.

Reef Palms Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 351 out of 833 reviews
Rating 8 - Good. 307 out of 833 reviews
Rating 6 - Okay. 116 out of 833 reviews
Rating 4 - Poor. 38 out of 833 reviews
Rating 2 - Terrible. 21 out of 833 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Motel has everything you need , clean and staff friendly and helpful
Stayed 4 nights in Jan 2025

6/10 Okay

Paul

Traveled with partner
The facility is aging with smelly carpeting that desperately need replacing. Furniture is spartan. Kitchen is minimally equipped. The key to the room turns on the electricity so when you leave for the day, room can heat up to inhospitable levels. Shower is good sized with adequate water pressure. Bed only has a thin sheet instead of a comforter or duvet. View from balcony was of a side alleyway with rubbish.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

8/10 Good

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay and beautiful
Stayed 4 nights in Dec 2024

8/10 Good

Altaf

Traveled with family
Liked: Room comfort
Nice spacious room
Stayed 2 nights in Dec 2024

6/10 Okay

Rhett

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Sarah

Stayed 1 night in Dec 2024

4/10 Poor

Charlotte

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked our room, for us, father and son, it was perfect. Two queen beds placed in different areas of a large room, the room has a kitchenette and the shower in the bathroom is big with plenty of hot water. Next time in Cairns, and there will be a next time, I'll stay here.
Stayed 1 night in Dec 2024

2/10 Terrible

Abhinav

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“It’s a 3 Star Motel not a Hotel - Dirty Bedding… Deal with it!” I had an unhappy experience at this motel. The room was dirty and absolutely not worth the overpriced rate. From the moment I arrived, the reception staff were rude and unprofessional. When I tried to address my concerns, they cut me off mid-sentence and started talking on the phone, completely ignoring me. The bedding in the room was filthy, and when I complained about it, I was shocked by their response. They casually told me, “Don’t use that bed; guests only use it to put their luggage.” That’s completely unacceptable. Why would there be a dirty, unusable bed in the room I paid for? I got told we paid for a smaller room so dirty or not he was doing me a favour! To make matters worse, instead of taking accountability, they dishonestly tried to blame me for the situation. It was clear they had no interest in resolving the issue or providing even basic customer service. When trying to discuss my issue I had to tell the owner to “please stop interrupting me” as I was being shouted over Furthermore, I happily went down to reception and kindly asked for a new pot as the one I had was rotted and I got told it wasn’t rot and it was simply used and that it was a motel not a hotel deal with it - eventually got a new pot but with no ease Advised to avoid this motel, the lack of cleanliness, poor service, and dismissive attitude from the staff made it one of the most disappointing stays I’ve ever had
Stayed 3 nights in Dec 2024

10/10 Excellent

lynece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were taken care of when we thought we were stuck.
Stayed 1 night in Sep 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

Whole room was filthy. Aircon was full of mould. Under bed was filthy a health risk bed and pillows stunk of b.o
Stayed 1 night in Nov 2024

4/10 Poor

Evon

Business traveler
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

4/10 Poor

Hannes

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was a bit disappointing for what we expected. Close to the airport was a bonus but the unite was very dated. TV and water jug didn’t work because the wall power sockets were not working.
Stayed 1 night in Oct 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
77
Stayed 1 night in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Elvira

Stayed 1 night in Oct 2024

2/10 Terrible

Mary

Disliked: Staff & service, property conditions & facilities
Booked a motel for a particular reason online. It wasn’t a motel. Manager and his sister very rude. Didn’t stay. Tried to get in touch with WOTIF but it was like trying To fly to the moon by bike.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Bathroom hadn't been cleaned. Reception stunk, the grounds are neglected, and the facilities/rooms are very tired.
Stayed 1 night in Oct 2024

6/10 Okay

Ibuai

Liked: Staff & service
But the only thing that bothred me that tge hand wash and the shampoo and condition wasnt full it was empty and the siding door doesnt work like i was their with my daughter and i didnt get a good sleep bexause pf thw door
Stayed 2 nights in Oct 2024

4/10 Poor

Phillip

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like about the place 1.no milk in room to have with coffee 2.no toilet roll on Holder 3 .no shuttle bus to the airport and at $172.00 a night not happy.
Stayed 1 night in Sep 2024

6/10 Okay

joanne

Stayed 1 night in Aug 2024

6/10 Okay

joanne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Giod location. Has potentual. Due to short staff cleaning not up to standard.
Stayed 1 night in Aug 2024

2/10 Terrible

melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when i booked it was for deluxe room i got family Room for 7 days, the noisy was horrible the locals was having a fight no manager to control it , the bed had hair over it no shower gel , the other 2 spare beds was dirty. felt like my bed was itchy every night worse hotel was the worst wish to get my money back
Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport. Large room. Nice fans
Stayed 1 night in Aug 2024