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Novotel Cairns Oasis Resort

4.5 star property

Choose dates to view prices

Photo gallery for Novotel Cairns Oasis Resort

Serves lunch, dinner, and brunch
Exterior
Interior entrance
Serves lunch, dinner, and brunch
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
122 Lake St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(18 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(12 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(23 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | In-room safe, individually decorated, individually furnished

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished

Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(31 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(12 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Cairns

Located in Cairns Central Business District, Novotel Cairns Oasis Resort is within a 5-minute walk of Cairns Night Markets and within 15 minutes of other popular attractions like Cairns Esplanade. This 4.5-star hotel welcomes guests with 314 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Cairns Esplanade - 3 min walk - 0.2 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Esplanade Lagoon - 6 min walk - 0.4 miles
  • Cairns Central Shopping Centre - 8 min walk - 0.5 miles
  • Cairns Convention Centre - 14 min walk - 0.8 miles

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Atrium - ‬4 min walk
  • ‪Villa Romana - ‬4 min walk
  • ‪La Pizza - ‬5 min walk
  • ‪Cc’s Bar And Grill - ‬3 min walk
  • ‪Moku Bar + Grill - ‬1 min drive

About this property

Novotel Cairns Oasis Resort

Novotel Cairns Oasis Resort features an outdoor pool, a children's pool, and a gym. Self parking is available for AUD 12 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
55-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, refrigerators, and coffee makers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,938 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 15 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for AUD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Frequently asked questions

Is free cancellation available at Novotel Cairns Oasis Resort?

Novotel Cairns Oasis Resort provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Novotel Cairns Oasis Resort?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Novotel Cairns Oasis Resort on Mar 15, 2026 start from 127.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Novotel Cairns Oasis Resort?

This hotel is situated in Cairns Central Business District within a short 6-minute walk of Cairns Esplanade and also 13 minutes on foot from Reef Fleet Terminal. You'll also find Cairns Performing Arts Centre and Cairns Night Markets less than a mile away.

Will I be able to park at Novotel Cairns Oasis Resort?

Yes, covered parking is offered for AUD 12 per night. Accessible parking is also available for guests.

Does Novotel Cairns Oasis Resort feature a casino at the property?

No, Novotel Cairns Oasis Resort doesn't have a casino.

Will I find an indoor pool at Novotel Cairns Oasis Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Novotel Cairns Oasis Resort good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Novotel Cairns Oasis Resort have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Cairns Oasis Resort have a restaurant with a breakfast menu?

Yes, Novotel Cairns Oasis Resort serves buffet breakfast for a surcharge each morning at Moku.

Will Novotel Cairns Oasis Resort allow pets to stay for free?

No, pets aren't allowed at Novotel Cairns Oasis Resort though service animals are welcome.

Does Novotel Cairns Oasis Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Cairns Oasis Resort?

The closest major airport to Novotel Cairns Oasis Resort is Cairns Intl. Airport (CNS), which is 3.8 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Novotel Cairns Oasis Resort?

Yes, every guestroom at Novotel Cairns Oasis Resort comes with a balcony with some featuring pool or mountain views.

Does Novotel Cairns Oasis Resort offer wedding services?

There are wedding services available at Novotel Cairns Oasis Resort if that's in your vacation plans.

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 878 reviews
Rating 8 - Good. 268 out of 878 reviews
Rating 6 - Okay. 76 out of 878 reviews
Rating 4 - Poor. 29 out of 878 reviews
Rating 2 - Terrible. 10 out of 878 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

LalithKumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience here. Checked into a room which had lot of sand in it. Reported it and got switched to another cleaner room. Staff were excellent and very helpful but felt at times there were not enough staff at the front desk. It got crowded quickly at times and had to wait 10-15 mins to get serviced. Breakfast was exceptionally good. It was a feast.
Stayed 3 nights in Jan 2026

6/10 Okay

Laurie

Stayed 2 nights in Nov 2025

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy beds, great amenities. Overall great hotel for our family kids loved it. Buffet breakfast is extensive, however there’s isn’t any whole food or sourdough options. And the GF selection is dismal and disappointing. So we all had tummy aches from the food. Stick to the fruit.
Stayed 4 nights in Nov 2025

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, seating area variety, lobby reception staff all stood out for me.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cameron Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and staff were great.
Stayed 6 nights in Nov 2025

10/10 Excellent

Clinton

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pool, room, grounds all spotless
Stayed 6 nights in Nov 2025

8/10 Good

María Isabel

Traveled with family
Liked: Staff & service, amenities
Even though the hotel is a bit older and some areas feel slightly dated, it’s still a good hotel overall. The staff are friendly and welcoming, the location is excellent, and breakfast offers a good variety. Some areas could be better maintained and cleaned, but overall, it’s a pleasant stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable, pool was beautiful and the kiddo enjoyed playing in the pool and beach. Laundry facilities were clean and easy to use. Staff were all very friendly and eager to make your stay enjoyable.
Stayed 1 night in Nov 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
While the property and facilities were of a high standard, we were extremely disappointed with the time it took to check in to the resort. We stood in a long line for 30mins waiting to be served due to limited staff. This left us somewhat frustrated with our accommodation before we had even been given a room key.
Stayed 1 night in Nov 2025

10/10 Excellent

Vera

Stayed 6 nights in Nov 2025

6/10 Okay

Venkata

Traveled with family and small children
staff and rooms
Stayed 5 nights in Sep 2025

6/10 Okay

Claire

Traveled with family
Liked: Staff & service, amenities
Location is great .. pool is great .. staff friendly. Rooms very dated.. first room we were allocated had ants everywhere and smelt musty 😩.. 2nd room ok but dated .. not sure I would class it as a 4/5 star for accommodation but pool area and bar were very good .
Stayed 2 nights in Nov 2025

10/10 Excellent

Melinda

The staff were very helpful. Facilities are awesome and the pool is second to none! Great stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was great .The hotel upgraded our room for us .Helpful staff.Fantastic location .Easy walk to waterfront and shops.Could walk easily to most things that we wanted to do and easy pick up for tours
Stayed 4 nights in Nov 2025

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible breakfast Buffett. Great restaurant and bar. Rooms were clean and comfortable, the pool view was worth it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaymee

Traveled with family
Liked: Amenities, property conditions & facilities
Amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, well located, good amenities, resort actively being maintained, service and food were great.
King room
Pool at nighy
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort feel with large beach entrance pool with real sand.
Stayed 2 nights in Oct 2025

8/10 Good

Lillian, Glen Huntly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely large room. Nice big fluffy towels. Slow check in. Arrived 6am. Had arranged everything on our previous visit 2 weeks ago. Had no record of our discussions. Thought we were a no show. Anyway, pleasant if slow staff.
Stayed 1 night in Oct 2025

8/10 Good

Glenda Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the pool were both outstanding. Staff greeting the breakfasts guests were friendly (Melanie in particular) and added a good start to the day. The cleaning staff worked hard especially while guests were out. Lovely to come back to after a day in the heat. There were two minor issues which when reported, the handyman promptly fixed both issues the same day. The meals provided during the day and at night were not up to the same standard as the breakfast. We ended up going to external restaurants to eat. Outside the hotel there is accumulated garden rubbish/branches that should be removed as it lowers the look of the hotel, compared to the standard inside the Hotel.
Stayed 14 nights in Oct 2025

10/10 Excellent

sonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities are great. Service at the bars all a bit slow though.
Stayed 1 night in Oct 2025

8/10 Good

Laurel

Stayed 1 night in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 7 nights in Oct 2025

10/10 Excellent

Tracey, Newberry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanfreakintastic!
Stayed 7 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is wonderfully located, the perfect distance from the noise, but only two short blocks from the coast. Cafes, restaurants and the night markets are really close And the buffet breakfast, whilst predictably chaotic at times as there's lots of families) was wholesome and varied enough to be a great bonus.
Stayed 5 nights in Oct 2025

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