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Recent guest reviews

Great front desk help and service. Daniel at the front desk was extremely helpful and made our stay there very comfortable. Travel excursion desk personnel were very knowledgeable

Excellent for families. Good breakfast. Needs to have improvement in staffing ratio.

LOVED everything about the Pullman! The view from the Premium floors, the location, the staff, the amenities, and the breakfast were all AMAZING!

The hotel seemed bright, clean and welcoming. Loved their breakfast.

The hotel is in need of major renovation. The staff are friendly and responsive. In a perfect location. The morning breakfast and evening hot chocolate was amazing!

Spacious room, comfortable bed and balcony with great harbor views. Short walk to reef pier, restaurants and esplanade. Decor is dated but hotel is very comfortable. Staff is friendly and helpful. We got in late our first night and ordered a bottle of wine which didn’t arrive. We cancelled. The next evening the staff sent up a bottle on ice complements of the house with an apology.

The location was great. Close to reef terminal, shopping and restaurants.

Accessibility to stores and restaurants in the evening. Great for kids since it's near the gig tree playground. Wish the pools were heated.

17 Abbott Street Cairns QLD

Hotel highlights

  • Walking distance to Cairns Convention Centre and Cairns Esplanade
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Cairns Central Business District, Pullman Cairns International is within a 5-minute walk of Cairns Convention Centre and within 15 minutes of other popular attractions like Cairns Esplanade. This 5-star hotel welcomes guests with 321 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee weekends from 6:30 AM to 10:00 AM.


Rooms

All 321 rooms feature balconies, coffee makers, and free newspapers. 32-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include safes, phones, and ironing boards.


Property features

At Pullman Cairns International, guests enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Valet parking is offered for AUD 22.00 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Premium Twin Room, 1 Twin Bed, Mountain View

1 Twin Bed | Sleeps 4

Standard Room, 1 Queen Bed, Mountain View

1 Queen Bed | Sleeps 3

Premium Room, 1 King Bed, Harbor View

1 King Bed | Sleeps 3

Premium Twin Room, 1 Twin Bed, Harbor View

1 Twin Bed | Sleeps 4

Guest reviews for Pullman Cairns International

Everyone (6) Couples (1) Family (4)
5
Family

Great front desk help and service. Daniel at the front desk was extremely helpful and made our stay there very comfortable. Travel excursion desk personnel were very knowledgeable

By on Jan 1, 2020

Review comment responded on Jan 8, 2020

Thank you for taking the time to provide your feedback, I am pleased that you had a comfortable stay, made more so by our team members, in particular Daniel. I will be sure to pass your comments onto him, and I hope that we can welcome you back again soon!

1
Everyone

By on May 16, 2019

Review comment responded on May 19, 2019

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry to see that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Janelle Ward Guests Experience Manager

5
Everyone

By on Apr 23, 2019

Review comment responded on Apr 26, 2019

Dear Guest, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel .Thank you for choosing us and your 5* rating! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards, Janelle Ward Guests Experience Manager

5
Family Family

Excellent for families. Good breakfast. Needs to have improvement in staffing ratio.

By on Apr 2, 2019

Review comment responded on Apr 10, 2019

Dear Orbitz, Thank you for your time in reviewing your stay here with us at the Pullman Cairns International. We very much appreciate your feedback and I will share with the team, I am delighted that our Hotel was an enjoyable stay for you. We truly hope that you will be able to visit us again in the future. Warm Regards, Janelle Ward Guests Experience Manager

5
Partner Couples

LOVED everything about the Pullman! The view from the Premium floors, the location, the staff, the amenities, and the breakfast were all AMAZING!

By , from Alice Springs, Au on Mar 30, 2019

Review comment responded on Apr 10, 2019

Dear Kathleen, Thank you for your kind review about Pullman Cairns International . On behalf of our Team I would like to thank you for such wonderful words about Pullman Cairns International . I appreciate your comment about our breakfast being AMAZING !! We will be happy to host you at Pullman Cairns International and we look forward to welcoming you back soon. Warm Regards, Janelle Ward Guests Experience Manager

5
Everyone

The hotel seemed bright, clean and welcoming. Loved their breakfast.

By on Jan 21, 2019

Review comment responded on Jan 25, 2019

Dear Guest, Thank you for your great feedback from your recent stay with us at Pullman Cairns International The culinary team deserves all the praise they get - I have to agree with you regarding breakfast and we thank you for taking the time to let us know. We look forward to welcoming you back in the future that we hope is sooner rather than latter. Kind Regards, Janelle Ward Guest Experience Manager

4
Everyone

The hotel is in need of major renovation. The staff are friendly and responsive. In a perfect location. The morning breakfast and evening hot chocolate was amazing!

By on Dec 23, 2018

Review comment responded on Dec 24, 2018

Dear R, Thank you for taking the time to provide us with your feedback from your recent stay at Pullman Cairns International. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. Thank you also for making kind comments about our staff we were so pleased to see that they made you a amazing Hot chocolate and it added to your enjoyable stay with us. Wishing you a Merry Christmas and Safe and Happy new year. Kind Regards, Janelle Ward guests Experience Manager

5

comfortable hotel that is walking distance to ever

Everyone

Spacious room, comfortable bed and balcony with great harbor views. Short walk to reef pier, restaurants and esplanade. Decor is dated but hotel is very comfortable. Staff is friendly and helpful. We got in late our first night and ordered a bottle of wine which didn’t arrive. We cancelled. The next evening the staff sent up a bottle on ice complements of the house with an apology.

By , from vermont on Jan 15, 2018

Review comment responded on Jan 25, 2018

Hi Scott Thanks for your review, I am pleased that you enjoyed your stay with us and the room was spacious and comfortable! We appreciate your comments regarding our team, and I am pleased they were able to resolve the issue with the bottle of wine for you! Thank you once again and I hope we can welcome you back again soon!

4

great hotel with great location

Family

The location was great. Close to reef terminal, shopping and restaurants.

By , from Chicago, IL on Jan 9, 2018

Review comment responded on Jan 11, 2018

Hi Jen Thanks for your review, we appreciate your feedback and are pleased that you found the location convenient for your time in Cairns! We hope to welcome you back again soon!

4
Everyone

Accessibility to stores and restaurants in the evening. Great for kids since it's near the gig tree playground. Wish the pools were heated.

By on Aug 25, 2017

Review comment responded on Aug 30, 2017

Thank you for your review, we appreciate your feedback!

Pullman Cairns International

17 Abbott Street, Cairns, QLD 4870
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