DoubleTree by Hilton Hotel Cairns

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Garden
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪10 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

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Room options

King One Bedroom Suite

  • 603 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

King Guest Room

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

King Room City Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Double Deluxe City Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

King Guest Room Water View

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Double Room Water View

  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Accessible King Room with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe Two Double Room With Water View And Balcony

  • Sleeps 4
  • 2 Double Beds

Deluxe City / Mountain View King Room

  • Sleeps 2
  • 1 King Bed

Guest Two Double Room

  • Sleeps 3
  • 2 Double Beds

Guest King Room

  • Sleeps 2
  • 1 King Bed

King Superior Balcony Room

  • Sleeps 2
  • 1 King Bed

Superior Double Double Room With Balcony

  • Sleeps 3
  • 2 Double Beds

Deluxe City / Mountain View room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe City / Mountain View Two Double Room

  • Sleeps 3
  • 2 Double Beds

One Bedroom Water View Suite With Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe King Room With Water View And Balcony

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cairns

Located in Cairns Central Business District, DoubleTree by Hilton Hotel Cairns is adjacent to Cairns Esplanade and within a 15-minute walk of popular sights like Cairns Marlin Marina. This 237-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and a conference center.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 miles
  • Esplanade Lagoon - 6 min walk - 0.4 miles
  • Cairns Marlin Marina - 10 min walk - 0.5 miles
  • Reef Fleet Terminal - 11 min walk - 0.6 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬4 min walk
  • ‪La Pizza Trattoria - ‬4 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Cairns

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Guests of DoubleTree by Hilton Hotel Cairns enjoy a 24-hour gym, free WiFi in public areas, and a conference center. Self parking is available for AUD 15 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a terrace, a banquet hall, and a TV in a common area.
Guests can expect to find WiFi and 55-inch LCD TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, French, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to August 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 100.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults, and AUD 22 to 32 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Hotel Cairns?

DoubleTree by Hilton Hotel Cairns offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Cairns?

As of Jun 14, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Cairns on Jun 29, 2025 start from $125.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around DoubleTree by Hilton Hotel Cairns?

This hotel is situated in Cairns Central Business District within a short 1-minute walk of Cairns Esplanade and also 10 minutes on foot from Cairns Marlin Marina. You'll also find Cairns Central Shopping Centre and Reef Fleet Terminal less than a mile away.

Is there parking available at DoubleTree by Hilton Hotel Cairns?

Yes, parking is offered for AUD 15 per day. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Cairns include a casino at the property?

No, DoubleTree by Hilton Hotel Cairns doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Cairns?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from November 18 2024 until August 31 2025 (subject to change).

What will couples enjoy most about a stay at DoubleTree by Hilton Hotel Cairns?

Amenities that appeal to couples at this waterfront hotel include around-the-clock room service and a pillow menu in each guestroom with some featuring ocean views.

Are there hot tubs at DoubleTree by Hilton Hotel Cairns?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel Cairns feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Hotel Cairns serves buffet breakfast for a surcharge each morning at Atrium Restaurant & Bar. Please note that the dining venue will be closed between November 18 2024 and August 31 2025 (subject to change).

Does DoubleTree by Hilton Hotel Cairns allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Hotel Cairns.

Are there connecting rooms at DoubleTree by Hilton Hotel Cairns?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to DoubleTree by Hilton Hotel Cairns?

The closest major airport to DoubleTree by Hilton Hotel Cairns is Cairns Intl. Airport (CNS), which is 3.8 mi away (10 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton Hotel Cairns?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or mountain views.

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 463 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ling

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and clean, location is perfect, close to many restaurants but outside busy areas.
Stayed 3 nights in Mar 2025

6/10 Okay

Sharon

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Swimming pool out of service and under reconstruction, breakfast buffet average used to be really good 😌 staff seemed friendly and helpful a little too over helpful in dining room.
Stayed 3 nights in Mar 2025

8/10 Good

John

Business traveler
Stayed 3 nights in Mar 2025

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Shower rise was broken.
Stayed 1 night in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room very last minute and was pleasantly surprised at how great the rooms looked and felt. Bed was comfortable and made for a great night sleep. Hotel staff were friendly and helpful during my stay. Will definitely be booking again soon.
Stayed 1 night in Jan 2025

6/10 Okay

Jaylee

Stayed 1 night in Feb 2025

8/10 Good

Henrik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Feb 2025

8/10 Good

Harold

Stayed 3 nights in Feb 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer E

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so wonderful, especially Adila and Anne. Thank you for a wonderful stay.
Stayed 3 nights in Feb 2025

6/10 Okay

Karan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was good - given a warm choc chip cookie - not had that before - strange - was told we had an upgrade - however the room was small - large tv but not here to watch tv - bathroom was very small and no extra or fan so very humid and steamy when showering - So dread to know what the original booked room would have been like ! Air con not working all night although cool when we arrived at 5 pm - very uncomfortable night hot and humid didn’t sleep well at all bed not too great either to be honest - felt like in a boat each time partner turned over due to being uncomfortable with the heat - strange thing is air con literally started to work at 10.40 am just before we checked out at 11am - is this normal practice to save money ??? Does this happen in every room ? Seems strange - staff very friendly and polite - nice breakfast - but again not all about the food - more about a comfortable nights sleep - especially when you have to catch a flight the next day! - was offered a small refund on the cost $50 which was accepted - but personally will not book this hotel again - stayed in another hotel in Cairns two weeks ago which was cheaper - the room was huge - bathroom big with extractor - and had full control over the air con which is a major factor to me .
Stayed 1 night in Feb 2025

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Older hotel which needs some sprucing up. Also currently under renovation in their pool area. They have a sister hotel nearby and if you want to swim you can walk or they will pay for an uber.
Stayed 3 nights in Jan 2025

8/10 Good

Adi Elenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Munadir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well positioned, close to all amenities. The rooms were clean but most of the lights didn’t work; though it was fixed later when reported. We checked in very late but the lady in the desk was very nice and accommodating. Over all a very nice experience.
Stayed 4 nights in Jan 2025

2/10 Terrible

Bernard

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

I am filling a complaint with numerous issues please see in due course the complaint as it is Sunday still tired
Stayed 2 nights in Jan 2025

10/10 Excellent

Umesh

Stayed 4 nights in Jan 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great place to stay—very clean and well-maintained.
Stayed 1 night in Jan 2025

6/10 Okay

Janet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, amenities
All good
Stayed 3 nights in Dec 2024

10/10 Excellent

Tien

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and facility.
Stayed 3 nights in Oct 2024

10/10 Excellent

shilpa

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for family
Stayed 2 nights in Dec 2024

10/10 Excellent

Sanky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Stay was pleasant and convenient. We stayed for 5 nights and the staff were very friendly. Breakfast in the morni g was my favourite with lots to choose from. The only disappointment was the Atrium restaurant menu which definitely needs to be reviewed for pricing vs the portion served. Also the Swimming pool was under maintenance which wasn't imformed or warned at the timenof the booking. So they were offering free uber to attend Their another sister Hotel Hilton that had a working swimming pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double Yree by Hilton

The Double Tree is always a good olace to stay when in Cairns.. It’s location is great and metres from The Esplanade and restaurants etc.. Easy to get to the boats if you’re going to the Islands of Cairns .
Stayed 1 night in Dec 2024