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Recent guest reviews

good location We paid more for breakfast because we didn’t booked at the front desk nobody told us that

Staff, accommodation & location are FANTASTIC... waterfront proximity was ideal. Only small issue was the hot tub temperature, which wasn't "hot" by my standard, but perhaps I'm non-typical in my expectation(s), in that my Jacuzzi at home is set at 102F or 39C. Not a big deal compared to everything else this unique and very green (interior garden) hotel offers.

Excellent stay. Will be back. Very good view from room

Nice quiet hotel restarant could have been a little better, and the could have had a mesus to. A shute bus would be nice too

Great location. Pleasant surroundings. Room was well appointed and bed and bath were good. Just wish my (and all) rooms had balconies. Some did and others didn't, though all rooms had the necessary ledge needed for a balcony. All they had to install was the railings.

Great location. Loved the green areas inside the hotel. Enjoyed the large room window with great view.

The hotel was ok. Had a reasonable view. Great concierge recommendations. Walking distance from the Esplanade.

It's a good hotel in a good location (across the street from the ocean). Our room was not ocean view but was good enough. It was not top of the line by any means and the bathroom was on the small side (closing the bathroom door once in the bathroom is not so easy because of how small the bathroom is). The wifi was also not that strong, but overall, it was a good hotel.

First, all the staff were excellent. The furniture was a bit outdated The air conditioning system was erratic and unreliable. the internet connection was not good and it took a long time to fix it. We finally got a booster. Double-Tree is usually a 4-star hotel but his was more like a 3+/4-.

Very pleasant one nite stay. Would stay again.

A Hilton is a Hilton, is a Hilton... Unlike small no-name hotel outfits that may come in a little easier on the wallet but result in nightmare experiences, At the Doubletree Hilton Cairns, you are welcomed by a friendly, accommodating Front Desk Staff. Our updated and upgraded room was clean and quiet. Both In-room and Resto Dining was excellent. A special thank you goes out to Hotel Management Theo and Elise as well as the warm and friendly Front Desk Host - Tavis. Sue in the Excusrion Planning Department was awesome. She explained all the ins and outs of diving and snorkeling the Great Barrier Reef and set us up with a great Day Package! She rocks! Thanks to all the Staffers and Mgt for contributing to our GBR Bucket List experience!

I would recommend the DoubleTree to anyone who's visiting Cairns. the staff was wonderful. they even changed our room and upgraded it when the door hardware in our original room failed. It's close to everything, even close to a bus stop where you could take public transit to other beaches. And they even play great music in the lounge area!

Excellent location, on the main walk looking out to the ocean but not right in the middle of the bars so it's still calm, quiet and relaxing. The staff were all very helpful and accommodating. There buffet breakfast has a great selection. I would definitely stay here again; great value.

wifi is extra cost, no coffee for free in lobby just water, our room was humid and had a bad (not terrible) smell. Smell lingered throughout stay but humidity got better after a/c all day. Breakfast is $28 per person which is too high. They gave us early check in which was nice. No extra cookies at check out. Room very clean. Overall 3/5.

121-123 The Esplanade & Florence St Cairns QLD

Hotel highlights

  • Walking distance to Cairns Esplanade and Cairns Night Markets
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Cairns Central Business District, DoubleTree by Hilton Hotel Cairns is adjacent to Cairns Esplanade and within a 10-minute walk of other popular attractions like Cairns Night Markets. This 237-room, 4.5-star hotel has 2 restaurants along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Enjoy dining at Atrium Restaurant, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

All of DoubleTree by Hilton Hotel Cairns's 237 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect WiFi and 32-inch LCD TVs with pay movies. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

DoubleTree by Hilton Hotel Cairns features an outdoor pool, a children's pool, and a 24-hour fitness center. Self parking is available for AUD 10 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and express check-in.

Room options

King Guest Room

1 King Bed | Sleeps 2

King One Bedroom Suite

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Double Double Room Water View

2 Double Beds | Sleeps 3

Guest reviews for DoubleTree by Hilton Hotel Cairns

Everyone (13) Family (1)
5
Friends

good location We paid more for breakfast because we didn’t booked at the front desk nobody told us that

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you for taking the time to share your feedback following your recent stay at Double Tree by Hilton Cairns. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated, and will be shared with all our team. I hope we may welcome you back to Double Tree by Hilton Cairns in the future.

5
Family

Staff, accommodation & location are FANTASTIC... waterfront proximity was ideal. Only small issue was the hot tub temperature, which wasn't "hot" by my standard, but perhaps I'm non-typical in my expectation(s), in that my Jacuzzi at home is set at 102F or 39C. Not a big deal compared to everything else this unique and very green (interior garden) hotel offers.

By on Aug 5, 2019

Review comment responded on Aug 6, 2019

Thank you for taking the time to share your feedback following your recent stay at Double Tree by Hilton Cairns. I was delighted to read that your stay was so enjoyable and you loved our great location and staff. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated, and will be shared with all our team. I hope we may welcome you back to Double Tree by Hilton Cairns in the future.

5
Everyone

Excellent stay. Will be back. Very good view from room

By on Jan 12, 2019

5
Everyone

Nice quiet hotel restarant could have been a little better, and the could have had a mesus to. A shute bus would be nice too

By on Dec 14, 2018

4
Everyone

By on Sep 22, 2018

4
Everyone

Great location. Pleasant surroundings. Room was well appointed and bed and bath were good. Just wish my (and all) rooms had balconies. Some did and others didn't, though all rooms had the necessary ledge needed for a balcony. All they had to install was the railings.

By , from Chicago on Sep 16, 2018

5
Everyone

Great location. Loved the green areas inside the hotel. Enjoyed the large room window with great view.

By , from KY on Sep 4, 2018

4

small bathrooms.

Everyone

The hotel was ok. Had a reasonable view. Great concierge recommendations. Walking distance from the Esplanade.

By , from Paramus, NJ on Jun 28, 2017

4

good hotel.

Everyone

It's a good hotel in a good location (across the street from the ocean). Our room was not ocean view but was good enough. It was not top of the line by any means and the bathroom was on the small side (closing the bathroom door once in the bathroom is not so easy because of how small the bathroom is). The wifi was also not that strong, but overall, it was a good hotel.

By on Apr 19, 2017

4

slipping quality but still good

Everyone

First, all the staff were excellent. The furniture was a bit outdated The air conditioning system was erratic and unreliable. the internet connection was not good and it took a long time to fix it. We finally got a booster. Double-Tree is usually a 4-star hotel but his was more like a 3+/4-.

By on Mar 20, 2017

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