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Recent guest reviews

Excellent... will recommend... Great location.....

Great location, hot and miss service and house keeping random. We booked for the pool which was freezing cold

Great location. Good restaurants all around Cxxxxccccccc

Very close to all tours offered in cairns, close to esplanade and restaurants , night market etc..

Upon my arrival I was greeted by bell staff and an extremely friendly reception team. My room was great, very clean, and with a fantastic little patio area out back. I was very pleased with the pool and pool bar service (even though the pool water was quite cold) as well as the various food offerings both onsite and nearby. I didn't receive great service at The Backyard restaurant for dinner but the manager was very helpful and attentive in responding to my feedback. The location is great due to its proximity to the reef terminal, shopping, and many restaurants. Overall, loved my stay and would definitely stay here again in the future.

Pierpoint Road Cairns QLD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Cairns Central Business District, Shangri-La The Marina, Cairns is adjacent to Reef Fleet Terminal and within a 5-minute walk of other popular sights like Cairns Esplanade. This 255-room, 5-star hotel has an outdoor pool along with free in-room WiFi and a gym. It's connected to a shopping center in central Cairns and also close to Centenary Lakes Botanic Gardens.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/cafe.


Rooms

42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, sitting areas, and refrigerators.


Property features

Shangri-La The Marina, Cairns features an outdoor pool, a children's pool, and a gym. Parking is available for AUD 20.00 per day (AUD 25.00 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Deluxe Room King

1 King Bed | Sleeps 3

Executive Marina View Twin

2 Queen Beds | Sleeps 4

Horizon Club Suite 1 King

1 King Bed | Sleeps 2

Deluxe Room Twin

2 Queen Beds | Sleeps 4

Guest reviews for Shangri-La The Marina, Cairns

Everyone (3) Couples (2) Family (1)
5
Partner Couples

Excellent... will recommend... Great location.....

By on Jan 13, 2020

Review comment responded on Feb 13, 2020

Thank you for your excellent review of our lovely hotel, Shangri-La Marina Cairns. We look forward to welcoming you back again soon and thanks for the recommendation. Best Regards, Ross Miles-Cadman. General Manager

3
Everyone

By on Jul 8, 2019

Review comment responded on Jul 25, 2019

Thank you for your rating.

3
Family

Great location, hot and miss service and house keeping random. We booked for the pool which was freezing cold

By on Jul 4, 2019

Review comment responded on Jul 6, 2019

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Best Regards, Nic O'Donnell General Manager

5
Everyone

Great location. Good restaurants all around Cxxxxccccccc

By , from Seattle on Feb 24, 2019

Review comment responded on Apr 1, 2019

Dear Ron, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Best Regards, Nic O'Donnell General Manager

5
Partner Couples

Very close to all tours offered in cairns, close to esplanade and restaurants , night market etc..

By , from Los Angeles CA on Feb 23, 2019

Review comment responded on Feb 25, 2019

Dear Chubz, Thank you very much for your wonderful review following your recent stay with us. We hope to welcome you back again soon. Best Regards, Nic O'Donnell - General Manager

5
Everyone

Upon my arrival I was greeted by bell staff and an extremely friendly reception team. My room was great, very clean, and with a fantastic little patio area out back. I was very pleased with the pool and pool bar service (even though the pool water was quite cold) as well as the various food offerings both onsite and nearby. I didn't receive great service at The Backyard restaurant for dinner but the manager was very helpful and attentive in responding to my feedback. The location is great due to its proximity to the reef terminal, shopping, and many restaurants. Overall, loved my stay and would definitely stay here again in the future.

By , from Toronto, ON on Sep 18, 2019

Review comment responded on Oct 30, 2019

Dear Nikki, I am so pleased that you enjoyed your stay. Also, that our Backyard Manager was able to help with your dinner. Best Regards, Ross.

Shangri-La The Marina, Cairns

Pierpoint Road, Cairns, QLD 4870
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