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Candlewood Suites Billings West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Billings West by IHG

Exterior
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
1732 Spring Creek Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪6 min walk‬
  • Place, ZooMontana
    ‪17 min walk‬
  • Place, Geyser Park
    ‪3 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

  • 402 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 585 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 402 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 402 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 585 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Communications Accessible)

  • 585 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 354 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed (Communications Accessible)

7.0 out of 10
Good
(2 reviews)
  • 354 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 404 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds (Communications Accessible)

  • 404 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 585 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • 354 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Billings

Located in Shiloh, Candlewood Suites Billings West by IHG is within a 10-minute stroll of sights such as Reef Indoor Water Park and Advanced Care Hospital of Montana. The 90 rooms at this hotel include coffee makers, plasma TVs, and desk chairs.

What's nearby

  • Reef Indoor Water Park - 6 min walk - 0.4 miles
  • ZooMontana - 17 min walk - 0.9 miles
  • Geyser Park - 3 min drive - 1.5 miles
  • Magic Diamond Casino - 5 min drive - 1.7 miles
  • First Interstate Arena at MetraPark - 14 min drive - 14.3 miles

Getting around

  • Billings Logan Intl. Airport (BIL) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Manny's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Five Guys - ‬3 min drive
  • ‪Canyon Creek Brewing - ‬19 min walk

About this property

Candlewood Suites Billings West by IHG

Guests of Candlewood Suites Billings West by IHG enjoy features like a gym, free WiFi in public areas, and a computer station. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities, a TV in a common area, and a picnic area.
54-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free long-distance calls, and free local calls are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • Built in 2025
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Candlewood Suites Billings West by IHG Hotel
Candlewood Suites Billings West by IHG Billings
Candlewood Suites Billings West by IHG Hotel Billings

Frequently asked questions

What can I see near Candlewood Suites Billings West by IHG?

This hotel is situated in Shiloh within a short 7-minute walk of Reef Indoor Water Park and also 20 minutes on foot from ZooMontana. You'll also find Geyser Park and Yellowstone River within a short drive.

How much does it cost to stay at Candlewood Suites Billings West by IHG?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Billings West by IHG on May 25, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Candlewood Suites Billings West by IHG?

No, there isn't parking available at the hotel.

Does Candlewood Suites Billings West by IHG feature a casino?

No, Candlewood Suites Billings West by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Billings West by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Billings West by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a 24-hour front desk and a gym.

Are there hot tubs at Candlewood Suites Billings West by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Billings West by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Billings West by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Billings West by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites Billings West by IHG for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Candlewood Suites Billings West by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Candlewood Suites Billings West by IHG?

The closest major airport to Candlewood Suites Billings West by IHG is Billings Logan Intl. Airport (BIL), which is 9.9 mi away (20 minutes by car).

Can I book a room with a balcony at Candlewood Suites Billings West by IHG?

No, there aren't any guestrooms at Candlewood Suites Billings West by IHG that offer a balcony.

Candlewood Suites Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 64 reviews
Rating 8 - Good. 11 out of 64 reviews
Rating 6 - Okay. 1 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stacey

Stayed 1 night in Feb 2026

2/10 Terrible

Danielle

Liked: Amenities, property conditions & facilities
The room was nice, but housekeeping started working at 6 am and the door to the housekeeping room slammed shut every 10 minutes from that time on. I had a long day of travel ahead of me and needed a bit more sleep and didn't appreciate being woken up by hotel staff that early. They need to take their guests into account and make sure the door to the housekeeping room isn't opened and closed all morning long. Maybe put something in the door to stop if from shutting? I don't know, but the way they are doing it now is absolutely unacceptable.
Stayed 1 night in Feb 2026

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Staff was great
Stayed 3 nights in Jan 2026

8/10 Good

Nancy, Chesterfield

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms and lobby, great surroundings
Stayed 1 night in Feb 2026

10/10 Excellent

Abhimanyu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
New rooms, good amenities. Kim was very helpful. Would recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda, Sidney

Liked: Cleanliness, amenities, property conditions & facilities
Check in was wonderful. The woman at the desk was personable. The room was clean, spacious, and comfortable. I was a little concerned about the proximity to the elevator but it was no problem
Stayed 3 nights in Dec 2025

10/10 Excellent

paul

Stayed 2 nights in Jan 2026

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Staff were friendly, room was clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 6 nights in Jan 2026

10/10 Excellent

Marci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. Convenient and quiet location.
Stayed 1 night in Dec 2025

8/10 Good

Eric

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, brand new facilities and away from noise and traffic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Zachary

Stayed 1 night in Jan 2026

10/10 Excellent

Elwood

Liked: Cleanliness, staff & service, amenities
Nice clean room. Comfortable bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was outstanding. The room was clean and kitchenette was well stocked with kitchen supplies.
Stayed 1 night in Dec 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Farrah

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos, Belgrade

Stayed 1 night in Dec 2025

10/10 Excellent

Johnna

Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. My suite was basic, but very modern and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Johanna

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos, Belgrade

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2025

10/10 Excellent

Louis

Stayed 2 nights in Nov 2025