2/10 Terrible
Donald
Jul 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed with them for more than five times I like the location I like the hotel I like the cleanliness I like everything but the last two times they lied to me, conned me, and tried to downgrade me into different rooms the last time which was during June 23 to July 1 my 64th birthday this time they did not correct it and I was forced to pay an extra $800 to get the room that I paid for originally which they sent me pictures of and I have pictures of the last few times I’ve stayed here so I know the building. I know the hotel. I was going there since they opened it up in 2019 But this time they’re a bunch of liars and misled me and robbed me. I am very unhappy until this is taken care of I’m going to try to pursue this another directions and it’s not the money. It’s the principles they took advantage of me. I don’t know what it is. Maybe because I’m an American maybe because I’m an older Person. But I feel I was discriminated against and I never used that term ever but this time it wouldn’t go away. I tried through my orbit connection. They told me they would work on it. Nothing it’s a bunch of lies and I really like the place I’m not saying anything bad about it, but they insisted on robbing me for a lousy $800 and not give me the room that I paid for which I’ve already done three times prior to the same room which I have pictures of photos. I have all my receipts and I feel they misled me and you could go have fun. Good luck they gave me the worst room in the building I
Donald
Stayed 8 nights in Jun 2025