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Sercotel Arenal Bilbao

3.0 star property

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Photo gallery for Sercotel Arenal Bilbao

Front of property
Shower, hair dryer, towels, soap
Lobby
Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 11.50 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Ribera Market
    ‪6 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪18 min walk‬
  • Airport, Bilbao (BIO)
    ‪11 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, soundproofing

Basic Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Minibar, in-room safe, desk, soundproofing

Basic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.2 out of 10
Wonderful
(10 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bilbao

Located in Bilbao City Centre within a mile (2 km) of Guggenheim Museum Bilbao, Sercotel Arenal Bilbao is within 2 miles (3 km) of other popular sights such as San Mames Stadium. This 36-room, 3-star hotel welcomes guests with conveniences like concierge services, a library, and express check-out.

What's nearby

  • Arriaga Theater - 2 min walk - 0.1 miles
  • Plaza Nueva - 2 min walk - 0.1 miles
  • Museum of Archaeology Bizkaya - 3 min walk - 0.2 miles
  • Ribera Market - 6 min walk - 0.4 miles
  • Guggenheim Museum Bilbao - 18 min walk - 1.0 mile

Getting around

  • Arriga Tram Stop - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao Airport (BIO) - 21 min drive

Restaurants

  • ‪Gure Toki - ‬1 min walk
  • ‪Zuga - ‬1 min walk
  • ‪Buga Ramen - ‬1 min walk
  • ‪El Globo - ‬1 min walk
  • ‪La Olla - ‬1 min walk

About this property

Sercotel Arenal Bilbao

Guests of Sercotel Arenal Bilbao enjoy free WiFi in public areas, a library, and express check-out. You can take advantage of discounted offsite parking, along with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. This hotel also has laundry facilities.
Guests can expect to find TVs with satellite channels. Minibars, hair dryers, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
NYX Hotel Bilbao by Leonardo Hotels
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  • Free WiFi
  • Restaurant
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9.0 out of 10, Wonderful, 1,000 reviews
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The price is $71
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Sercotel Arenal Bilbao.
  • No cribs or infant beds are available.

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Frequently asked questions

Is free cancellation available at Sercotel Arenal Bilbao?

Sercotel Arenal Bilbao provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Sercotel Arenal Bilbao?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Sercotel Arenal Bilbao on Mar 10, 2026 start from 94.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sercotel Arenal Bilbao?

This hotel is situated in Bilbao City Centre, just steps from Plaza Nueva and Arriaga Theater, and within a short walk of Bay of Biscay. You'll also find Guggenheim Museum Bilbao and San Mames Stadium within a short drive.

Is there parking available at Sercotel Arenal Bilbao?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 19.50 per day (discounts available).

Does Sercotel Arenal Bilbao have a casino at the property?

No, Sercotel Arenal Bilbao doesn't have a casino.

Is there an indoor pool at Sercotel Arenal Bilbao?

No, there is no indoor pool at this hotel.

Is Sercotel Arenal Bilbao good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as concierge services and a library.

Are there hot tubs at Sercotel Arenal Bilbao?

No, there isn't a spa tub at this hotel.

Does Sercotel Arenal Bilbao have a restaurant with a breakfast menu?

Sercotel Arenal Bilbao offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Sercotel Arenal Bilbao allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sercotel Arenal Bilbao for a fee of EUR 25 per pet, per night.

Does Sercotel Arenal Bilbao have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sercotel Arenal Bilbao?

The closest major airport to Sercotel Arenal Bilbao is Bilbao Airport (BIO), which is 8.7 mi away (21 minutes by car). Another top airport is Vitoria (VIT), which is around 27.7 mi away.

Are there rooms with balconies at Sercotel Arenal Bilbao?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy city or courtyard views.

Sercotel Arenal Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 317 out of 531 reviews
Rating 8 - Good. 165 out of 531 reviews
Rating 6 - Okay. 35 out of 531 reviews
Rating 4 - Poor. 11 out of 531 reviews
Rating 2 - Terrible. 3 out of 531 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice rooms, pleasant service from employees, nice breakfast, excellent location. No complaints!
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, our room had a beautiful view, clean and very comfortable. The staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Bilbao.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Excellent service. High quality for low cost.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great experience, this hotel is perfectly located on the old town neighbourhood , walking distance to the metro station, bus stops, restaurants and shopping areas. The view from the room was really nice, the staff was friendly and willing to provide any information required. The breakfast was good, with good variety; clean and comfortable rooms. We loved our time in this hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good!
Stayed 3 nights in Oct 2025

6/10 Okay

Hollie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Excellent breakfast! Room was okay.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were all very friendly and very helpful about local attractions, transport and parking. Hotel was very clean and the room was very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yelitza Peraza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very nice staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable with helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great breakfast, excellent location and very helpful staff. Only downside was lack of natural light in bedroom.
Stayed 4 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is central to Bilbao. Very convenient, nice respite.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pockets

Stayed 2 nights in Sep 2025

8/10 Good

Beryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I think the hotel had recently had a refurb and it was good, the staff were very good and the breakfast was excellent. The hotel is right on the edge of the old city so there were many pintxo bars and excellent restaurants and just across the river there was all the shopping anyone could want. I would definitely recommend it.
Stayed 3 nights in Sep 2025

8/10 Good

gloria

Liked: Cleanliness
Bed springs were not good! Right on a main plaza so noisy on the weekend. Good location none the less.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all you have to do or see in Bilbao.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel, great location. Sometimes a little noisy from the street but this didn't bother us much at all. Friendly staff. Would stay again.
Stayed 2 nights in Sep 2025

4/10 Poor

Donald

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bilbao Vacation

Clean rooms. Friendly staff. Good breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Nice property

Great location, very clean, pleasant staff and we were very happy to have stayed there.
Stayed 2 nights in Sep 2025

6/10 Okay

Dawne

Stayed 1 night in Sep 2025

10/10 Excellent

Dawne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location for walking around, accessing public transport and enjoying dining options. Room is spacious, clean and surprisingly quiet for the location on a busy corner. Breakfast choices were great and well priced. Reception and breakfast staff were welcoming and service focused. An overall great experience and value for money.
Stayed 2 nights in Sep 2025

8/10 Good

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything but a long trip from cruise port and fair length to air port
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location near Metro and bus stops. Right at the edge of the old town and city plaza, perfect for an afternoon relaxing in the square. Also a 5 minute walk from Gran Via for shopping, and 15-20 minute walk to the Guggenheim.
Stayed 2 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
There is no parking. So that is a pain. The hotel is in great location. And very clean and updated. It is very noisy outside tho.
Stayed 1 night in Aug 2025

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