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Recent guest reviews

I did not get the room I paid for. it was smaller. bathroom was so bad we didn't want to take a shower. soap/shampoo was impossible to get out the horrible bottle. i have to go out and buy a soap. floor wasn't that clean. breakfast was only ok, below average. all hotels were booked through Orbitz. all of them gave me an invoice at the check out. this hotel refused to gave me an invoice. will never return to this hotel. it is only 2 to21/2 hotel.

I enjoyed my stay

It’s a second time I was there and it was spectacular. Very happy if I return back to Bilbao Spain that is the only place I would want to stay clean see close to everything to stay at home friendly Nothing I can say bad. Bad thing I would say I was to return Spain Bilbo and I wasn’t able to stay there.

The rooms were very nice and the hotel itself is very centrally located.

This is a "cool" hotel with a fun vibe. Our room had a great view of the city beyond the river.

Excellent location! Located en casco viejo, you can walk everywhere, good restaurants near by and amazing shopping! The only thing I didn’t like was the bed! Instead of having a double bed, they assigned us a room with two single beds together! Very uncomfortable if you like to cuddle with your partner!

Nice place nearby for food drinks great atmosphere friendly easy to walk

Very satisfied everything was just perfect so my first trip to Spain clean pleasant staff very friendly I would stay there again

Areatza Kalea 4 Bilbao

Hotel highlights

  • Steps from Bay of Biscay
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Bilbao City Centre, NYX Hotel Bilbao by Leonardo Hotels is adjacent to Bay of Biscay and within a mile (2 km) of other popular sights like Guggenheim Museum Bilbao. This 3.5-star hotel has 109 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee weekdays from 7:00 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Minibars, coffee makers, and hair dryers are also standard.


Property features

NYX Hotel Bilbao by Leonardo Hotels features a gym, free WiFi in public areas, and a business center. Offsite parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, an arcade/game room, and free newspapers.

Room options

Superior Room, City View (Space)

1 Double Bed and 1 Twin Sofa Bed | 2 Twin Beds and 1 Twin Sofa Bed | Sleeps 3

Superior Room, City View (Space Family)

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Double Room, City View (Down To Earth)

1 Double Bed | 2 Twin Beds | Sleeps 3

Guest reviews for NYX Hotel Bilbao by Leonardo Hotels

Everyone (6) Couples (1) Family (3)
2
Family

I did not get the room I paid for. it was smaller. bathroom was so bad we didn't want to take a shower. soap/shampoo was impossible to get out the horrible bottle. i have to go out and buy a soap. floor wasn't that clean. breakfast was only ok, below average. all hotels were booked through Orbitz. all of them gave me an invoice at the check out. this hotel refused to gave me an invoice. will never return to this hotel. it is only 2 to21/2 hotel.

By , from Los Angeles on Feb 5, 2024

Review comment responded on Feb 22, 2024

Dear Lore, We are really sorry to know that you did not enjoy your stay with us. We take note of your comments for the future improvement of the Hotel. Please don't hesitate to contact us again for any question or requirements. Best regards,

5
Everyone

I enjoyed my stay

By on Jul 26, 2023

Review comment responded on Aug 25, 2023

Dear Donald, We appreciate the time that you took to post your kind comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. Best regards, Anabel Herrera - Operations manager

5
Everyone

It’s a second time I was there and it was spectacular. Very happy if I return back to Bilbao Spain that is the only place I would want to stay clean see close to everything to stay at home friendly Nothing I can say bad. Bad thing I would say I was to return Spain Bilbo and I wasn’t able to stay there.

By on Apr 10, 2023

Review comment responded on Apr 11, 2023

Dear Donald, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed a lot your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. Best regards Anabel Herrera - Operations manager

5
Everyone

The rooms were very nice and the hotel itself is very centrally located.

By on Nov 10, 2021

Review comment responded on Nov 16, 2021

Dear David, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. Best regards

5
Partner Couples

This is a "cool" hotel with a fun vibe. Our room had a great view of the city beyond the river.

By on Nov 11, 2019

Review comment responded on Nov 11, 2019

Dear guest, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Best regards,

4
Family

Excellent location! Located en casco viejo, you can walk everywhere, good restaurants near by and amazing shopping! The only thing I didn’t like was the bed! Instead of having a double bed, they assigned us a room with two single beds together! Very uncomfortable if you like to cuddle with your partner!

By on Oct 4, 2019

Review comment responded on Oct 6, 2019

Dear guest, We are sincerely grateful for the time you have spent sharing your opinion about your stay at Nyx Hotel Bilbao. We appreciate your kind words about the location of the hotel, our hotel is really located in an unbeatable area near the main tourist attractions of the city. We regret your disappointment at not being able to provide you with a suitable double bed during your stay. For future occasions, please do not hesitate to contact our reception team to help you fully enjoy the comfort of your assigned room. Once again thank you for sharing your experience with other users and we hope to see you again on your next visit to the city Best regards

5
Family Friends

Nice place nearby for food drinks great atmosphere friendly easy to walk

By on Sep 20, 2019

Review comment responded on Oct 6, 2019

Dear guest, Dear Customer, We are sincerely grateful for the time you have spent sharing your opinion about your stay at the Nyx Hotel Bilbao. We appreciate your kind words towards our staff, your kindness and disposition, they are undoubtedly one of the main assets of our hotel As mentioned the hotel is located in an unbeatable area which allows you to visit the main tourist attractions of the city on foot. Once again, thank you for the time invested in valuing your experience with us. We hope to serve again in the future. Best regards,

5
Everyone

By on Aug 30, 2019

Review comment responded on Aug 30, 2019

Estimado cliente, Muchas gracias por su positiva valoración. Nos complace saber que ha tenido una estancia agradable en Nyx hotel Bilbao por ello esperamos volver a recibirle en un futuro. Reciba un cordial saludo,

4
Everyone

By on Aug 14, 2019

Review comment responded on Aug 20, 2019

Estimado cliente, Primero de todo, darle las gracias por compartir con el resto de usuarios su experiencia en el Nyx Hotel Bilbao. Nos complace saber que disfrutó de su estancia con nosotros. Por ello, esperamos poder darles de nuevo la bienvenida en su próxima visita a la ciudad. Reciba un cordial saludo,

5
Everyone

Very satisfied everything was just perfect so my first trip to Spain clean pleasant staff very friendly I would stay there again

By on May 16, 2019

Review comment responded on Jun 10, 2019

Dear guest, We are glad to hear you enjoyed your time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers. Best regards

NYX Hotel Bilbao by Leonardo Hotels

Areatza Kalea 4, Bilbao, 48005
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