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NH Collection Villa de Bilbao

4.0 out of 5.0

Recent guest reviews

In October 2017, my US-based team organized a high-profile 110+ person conference at NH Collection Villa de Bilbao. Guests were split between NH Collection and NH Zubialde, requiring close coordination between the two hotels. At NH Collection, my team worked closely with Natalia (Events Manager) and Paulo (Front Desk Manager) for several months in the lead-up to the conference. Despite being busy most days, they always made efforts to take our calls and answer our emails. They were fantastic. For the duration of the five-day conference, the entire NH Collection staff provided impeccable hospitality and customer service and were willing to help with literally anything to ensure that the event was successful. The front desk/reception was particularly warm and welcoming, even despite our daily barrage of requests (i.e. printing copies!). Thank you for all of your help! During the event, our group used Villa, Gaminiz, Leyre, and Gran Via meeting rooms. We had a diverse group, which meant that we were constantly shifting from plenary to small groups and then back to plenary. We were very appreciative of the maintenance team who were able to organize the spaces quickly and efficiently. Lastly, Bilbao is known as Spain’s Gastronomy Capital – and, for good reason. The variety of pintxos and local dishes throughout the city was just sensational. But, the food at NH Collection was exquisite. The chef and his kitchen cooked up AMAZING dishes each day for our buffet business lunch, leaving all of us eager to head downstairs to Mundaka to try the new dishes prepared for the day. Without any reservations, we HIGHLY recommend NH Collection to others. On behalf of our global team, we extend our sincerest gratitude to your entire staff!

We only stayed here for one night but it was a good base for us to explore Bilbao. The room was large, spacious and clean. The room & the hotel is modern and comfortable and is in a very convenient location for the Guggenheim and many pintxos bars. It is also well placed near to the bus stop for the airport bus which was very handy. We had a late flight on the day we checked out and the hotel happily stored our bags for the majority of the day and allowed us to relax in the bar area in the evening whilst we were waiting to travel to the airport. The reason for 4 stars instead of 5 is due to the issues we had with the lift/elevator. We were on the 7th floor and on one occasion we got stuck in the lift as it continuously went up and down the floors without stopping and opening anywhere to let us out. Luckily we are not claustrophobic but I can imagine this being quite upsetting for anyone who is. We used the emergency call button in the lift and were told that this sometimes happens and it would stop soon. It did but that perhaps isn't the point and it should be fixed. Overall we had a very pleasant stay.

The rooms in this hotel look like they have been renovated recently, room was spacious, modern, perfectly cleaned, bed was pretty comfortable, a 10 minute walk to the Guggenheim, 3 blocks from the San Mames Stadium, and 5 to 15 minute walk to areas full of pintxos bars. This hotel was the first one I've stayed that provides a map with routes recommendations in case you want to go for a run.

Very convenient location. Nice rooms and close to the Guggenheim Museum. The bar snacks were very good. Nice Bar area with comfortable seats. Lifts a bit hit and miss especially when there is a crowd.

good solid hotel with a decent breakfast - children especially enjoyed it, although we were disappointment with the fact the hotel confirmed a restaurant booking (1 hour away) but it was actually closed.

Enjoyed our stay here. Stayed for a week for meetings hosted at the hotel--meeting/conference venue was excellent and staff made sure that it met our needs. Breakfast buffet was fresh, with good variety, and other meals were also excellent. Location is very convenient--a short walk to a variety of restaurants, and within about 1km of museums and shopping.

Held two meetings here in October 2017. The staff could not ahve been more helpful in every way possible and nothing was too much trouble for them. The smaller Board room was well equipped and the larger gran Via room for our conference was excellent. the lunches and breakfasts are of generous amounts and high quality and the team were very flexible about timings. We would definately use this Hotel again. Our only smal criticism is that they still charge a high price to use a projector, which is a bit outdated now and the tables for delegates are very narrow and not equipped with power for laptops. Otherwise, everything was ideal.

Loved our stay at villa de balboa...great location, squeaky clean rooms, friendly and helpful staff and good value. Every time we returned to the hotel from an outing, we felt we had come home. It is so comfortable.

We have stayed at NH Hotels before and they are generally very good, but this hotels was fantastic. Very large room and bathroom, comfortable bed and lovely staff. The position is great to walk to the Guggenheim and around Bilbao to the old city. We would have loved to have stayed longer. There is good street for pinxtos two blocks away. Bilbao is a lovely city.

Staff on arrival were fantastic, easy parking in hotel garage (cost 19 Euro per day), very well presented, clean room which was a reasonable size for a couple. Easy walk to good quality bars and restaurants.

Gran Via, 87 Bilbao Vizcaya

Hotel highlights

  • Walking distance to Guggenheim Museum Bilbao and Bilbao Fine Arts Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Abando, NH Collection Villa de Bilbao is within a 10-minute walk of popular sights such as Bilbao Fine Arts Museum and Plaza Moyua. This 142-room, 4-star hotel has free in-room WiFi along with a fitness center and a conference center. It's in central Bilbao and also close to Guggenheim Museum Bilbao and Zubizuri Bridge.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start weekdays with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.


All of NH Collection Villa de Bilbao's 142 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.

Property features

Renovated in 2013, NH Collection Villa de Bilbao offers a fitness center, free WiFi in public areas, and 6 meeting rooms. Self parking is offered for EUR 24 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center, a business center, and free newspapers.

Room options

Premium Room

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 1997 reviews