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Mercure Bilbao Jardines De Albia

4.0 star property
Hotel with a restaurant, near Guggenheim Museum Bilbao
VIP Access

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Photo gallery for Mercure Bilbao Jardines De Albia

Bar (on property)
Exterior
Exterior
Minibar, in-room safe, desk, blackout drapes
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym

Explore the area

View in a map
San Vincente 6, Bilbao, Vizcaya, 48001
  • Place, Plaza Moyua
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪10 min walk‬
  • Place, Plaza Nueva
    ‪10 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬
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Room options

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

8.4 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(26 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Bilbao

Located in Bilbao City Centre within a short walk of Guggenheim Museum Bilbao, Mercure Bilbao Jardines De Albia is within a mile (2 km) of other popular sights such as San Mames Stadium. This 138-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Ensanche - 1 min walk - 0.0 miles
  • Gran Casino Bilbao - 6 min walk - 0.4 miles
  • Plaza Moyua - 8 min walk - 0.5 miles
  • Guggenheim Museum Bilbao - 10 min walk - 0.5 miles
  • Plaza Nueva - 10 min walk - 0.5 miles

Getting around

  • Pio Baroja Tram Stop - 5 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 6 min walk
  • Bilbao Airport (BIO) - 13 min drive

Restaurants

  • ‪Café Iruña - ‬5 min walk
  • ‪Basquery - ‬4 min walk
  • ‪Txocook - ‬3 min walk
  • ‪Totopo Mexican Food - ‬2 min walk
  • ‪Cafe Bar Jardines - ‬1 min walk

About this property

Mercure Bilbao Jardines De Albia

Hotel with a restaurant, near Guggenheim Museum Bilbao
Guests of Mercure Bilbao Jardines De Albia enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 20 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a computer station, and a library.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also available. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to December 31 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao

Frequently asked questions

Is a free cancellation option available at Mercure Bilbao Jardines De Albia?

Mercure Bilbao Jardines De Albia offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Bilbao Jardines De Albia?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Mercure Bilbao Jardines De Albia on Dec 14, 2025 start from $88.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Mercure Bilbao Jardines De Albia?

This hotel is situated in Bilbao City Centre, just steps from Parroquia de San Vicente Martir de Abando and Zubizuri Bridge, and within a short walk of Gran Casino Bilbao. You'll also find Guggenheim Museum Bilbao and San Mames Stadium within a short drive.

Will I be able to park at Mercure Bilbao Jardines De Albia?

Yes, covered parking is offered for EUR 20 per day. Though parking is available on request, electric car charging is also available.

Is there a spa at Mercure Bilbao Jardines De Albia?

Spa services at the hotel include sports massages, hot stone massages, aromatherapy, and detox wraps. Note that spa services and facilities will be unavailable from May 5 2025 until December 31 2025 (subject to change).

Does Mercure Bilbao Jardines De Albia have a casino on the premises?

No, Mercure Bilbao Jardines De Albia doesn't have a casino.

Will I find an indoor pool at Mercure Bilbao Jardines De Albia?

No, there is no indoor pool at this hotel.

Is Mercure Bilbao Jardines De Albia a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a rainfall showerhead as well as a bar.

Are there hot tubs at Mercure Bilbao Jardines De Albia?

No, there isn't a spa tub at this hotel.

Does Mercure Bilbao Jardines De Albia have a restaurant that serves breakfast?

Yes, Mercure Bilbao Jardines De Albia serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Bilbao Jardines De Albia allow pets to stay free of charge?

No, pets aren't allowed at Mercure Bilbao Jardines De Albia.

Are there connecting rooms at Mercure Bilbao Jardines De Albia?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure Bilbao Jardines De Albia?

The closest major airport to Mercure Bilbao Jardines De Albia is Bilbao Airport (BIO), which is 8.2 mi away (13 minutes by car). Another top airport is Vitoria (VIT), which is around 28.1 mi away.

Can I book a room with a balcony at Mercure Bilbao Jardines De Albia?

No, there aren't any guestrooms with balconies at Mercure Bilbao Jardines De Albia.

Does Mercure Bilbao Jardines De Albia host weddings?

Take advantage of the wedding venue at Mercure Bilbao Jardines De Albia if you plan to say "I do" during your trip.

Reviews

Mercure Bilbao Jardines De Albia Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

Reviews

10/10 Excellent

CONCEPCION, MEXICO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Oct 2025

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel in a beautiful city

Very well located, close to the river and near to shopping, cafés, restaurants and the Guggenheim. Comfortable hotel, nice lobby, very helpful staff, good price. I can’t think of anything else to desire
Stayed 2 nights in Sep 2025

10/10 Excellent

Asraful Alom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel and great staff
Stayed 4 nights in Aug 2025

8/10 Good

umberin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Mercure Bilbao to fellow travelers. The property is clean, good size rooms, friendly staff. On the night we checked in the reception person came out to help us park as we were struggling with small parking spaces. They also suggest to take their umbrellas when going out for walk as it does rain off and on. Breakfast buffet is the highlight with an impressive menu options with lot of choices - one suggestion is to add allergy alert info beside each dish name. One has to ask the server or chefs for allergy info on each dish. Secondly, at omelet station, the chef was using gloved hand to add all condiments (vegetables and/or bacon) they should use spoons to accommodate guests who are vegetarian. Parking is very convenient and even though included - one has to pay separately, this should be made more explicit.
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

8/10 Good

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in and superb breakfast. Air conditioning not very effective at night.
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in good condition and good amenities. Cleaning done to a high standard. Good choices for dining in the hotel if you wanted
Stayed 4 nights in Aug 2025

10/10 Excellent

Catherine Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Terrible pillows!
Stayed 1 night in Aug 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is very well located at walking distance from the city centre, including the Guggenheim museum. Spacious room, clean, good bathroom. The only objection is that our room was a bit dark, it had little natural light. It is expensive, but it is a good one.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gul, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not dine and the bed mattress were a bit old. We noticed while checking out that all the beds are being replaced with the newer ones. Walking distance from the Renfe train station. Excellent location also close to the river where the cruise start/end and 🚊 stop.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, breakfast was great and it was very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome especially Suzana and jorge and our housekeeper they made our stays
Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Good sized room, very clean, spacious bathroom, great breakfast, good restaurant/bar and lovely staff. Hotel is well situated to get everywhere you would want to in Bilbao.
Stayed 3 nights in Jul 2025

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roger, Parkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and knowable regarding tourist activities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travelling with family 😀
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast

Decent hotel, great breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Hotel excellent, location good, comfortable. Car parking very tight with a large car!
Stayed 1 night in Jun 2025

10/10 Excellent

Perla

Stayed 3 nights in Jul 2025

10/10 Excellent

Randa

Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great. Front desk super helpful. Hotel room very polished. Close to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tzipora, Sunnyvale

Great location, short walk the gogenheim museum
Stayed 1 night in Jul 2025

2/10 Terrible

Rajen

Disliked: Cleanliness, amenities, property conditions & facilities
Flight was cancelled from uk due to French air traiffice strike. No refund was possible due to terms but I thought hotel could have made a gesture of good will especially since we booked 2 rooms over 3 days. A part refund or perhaps a voucher to use in the future would have been helpful esp since our whole trip was ruined. Other hotel bookings and taxi transfer all refunded costs apart from this hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rajen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly flight was cancelled due to French air strike. Refund not offered and though I appreciate it was part of terms it is very frustrating that some sort of agreement or perhaps a gesture of good will could not have been given, esp we had booke d2 rooms for 4 days
Stayed 1 night in Jul 2025

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